I see this topic has not been touched upon on in a long while. This issue does still exist. I am trying to get my redeemed banana pet from Lando with zero luck. My main toon is located on a US server. Server status is only mentioned, as a large majority of you are aware, the EU servers where the only ones having these issues for a time back in 2010. The TCG item redemption does not work. Nothing I have tired works.
Actions taken to retrieve the pet include:
•Redeemed item code form my TCG card at: http://www.worldofwarcraft.com/misc/promotion.html
•Disabled ALL addons
•Reclogged completely from game with no addons
•Manually enter code
Item code cannot be validated is all the information I am given by the NPC in Booty Bay. At this point I have entered an in-game ticket to resolve the issue. Anyone have tips or ideas that could aid getting my pet?