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It takes up to 72 hours for the upgrade to complete. Blizzard removes the leveling restrictions immediately, but waits for the cash to arrive from your bank before they remove the social restrictions (trade, mail, chat, AH).
It is noted during the upgrade process that this occurs, but some players miss the warning when they are excited about a new account. :)
Edited by Alethìa on 8/23/2012 10:08 PM PDT
It can take up to 72 hours for all the restrictions to be lifted. He should be able to level and join guilds immediately. The social restrictions like trading and AH and mail can take up to the 72 hours as blizzard waits for your bank to finalize the payment.
edited to add: Jeez i'd probably get thrown out for plagerism for my post haha damn haste buff
Edited by Bavra on 8/23/2012 10:08 PM PDT
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