5.0.4 Performance Issue (Similar to D3 Beta)

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1 Blood Elf Priest
0
[Mac Spec]
First off my OS is 10.7.4 and is a Late 2011 Macbook Pro with 2.4GHz i7, 16GB RAM and HD6770M 1024MB.

[Issue]
After starting up WoW 5.0.4, the CPU usage goes up to 100% at the login screen.
It uses a whole single core just to display the login screen.
Which makes the fans sound like a jet taking off.

[Similar Issue happened with Diablo 3 too, but was fixed]
The exact same thing happened during the Diablo 3 Beta too,
which was reported by multiple players and was fixed after a few patches for the retail version.
When I reported it on the D3 forums, blue post said D3 was a demanding game and uses a lot of resource, but in the end Blizzard fixed it, previously hogging 100% at the login screen going down to 30% even during game play.

I know the drill. SMC reset, repair permission etc. I went through that with Diablo 3 too.
But ended up being a bug or something in the client.(thats why its fixed now)

So please look in to this, because it makes me not want to play, cause I do not want to break my laptop which wasn't cheap.
Thank you for your time.
my login screen is messed up. the pixels are going everywhere. the cinematic was "blotchy" as well :-(
Support Forum Agent
Make sure you remove all temporary files.

Reset the temp files
    1. Navigate to /Applications/World of Warcraft/
    2. Delete the Cache folder.
    3. Move Interface and WTF to the Desktop.
    4. Launch WoW.


Also, I'll check into the CPU usage, but that seems normal, as I touched base with our team about D3 running at 100+% before.
Edited by Machkhan on 8/28/2012 11:46 AM PDT
1 Blood Elf Priest
0
Thank you for your reply.
I have tried your suggestion right now, but the CPU usage is the same as before around 103 to 104%

And I'm happy to hear that you're going to check about the CPU usage.
I really do think hogging 100% of the CPU just when displaying the login screen is wrong. (I remember saying the same thing during D3 beta)

I dunno if its a bug, but I'm sure some thing can be done, like optimization for the Mac.
The Diablo 3 team did a great job optimizing it and I'm confident the WoW dev team could do so too.
Edited by Akuseligg on 8/28/2012 12:25 PM PDT
Did you make sure to limit the framerate via the "System" button?
1 Blood Elf Priest
0
08/28/2012 12:48 PMPosted by Stormtides
Did you make sure to limit the framerate via the "System" button?


Yes I have, I tried changing my settings. I even tried the "Low" settings and dropping the frame rate to the lowest I can.
But the CPU usage still stays around 100%
Edited by Akuseligg on 8/28/2012 12:53 PM PDT
86 Blood Elf Death Knight
5485
08/28/2012 11:35 AMPosted by Bubblerz
my login screen is messed up. the pixels are going everywhere. the cinematic was "blotchy" as well :-(


I am having the same issue.....
I just tried it myself, and I'm having the same issue as well.

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s

NVIDIA GeForce GT 330M:

Chipset Model: NVIDIA GeForce GT 330M
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0a29
Revision ID: 0x00a2
ROM Revision: 3560
gMux Version: 1.9.21

System Version: OS X 10.8.1 (12B19)
Kernel Version: Darwin 12.1.0
Boot Volume: Macintosh HD
Boot Mode: Normal
1 Blood Elf Priest
0
Additional test results on a different Mac.

I used my 2008 Mac Pro with 12GB of RAM and an ATI HD5770.
OS is still 10.6.8 on this Mac since I normally only use this Mac Pro for my job.
But thought I'd give it a test and provide test results, so I finished installing WoW on this Mac too.

The results did not change.
I'm looking at my Activity Monitor. The Mac Pro has two 2.8GHz Xeon Quad-core processors
and WoW is taking up around 100% (taking up a single full core).

I guess currently WoW hogs a single core right after its launched no matter what PC (CPU) your using =/
Support Forum Agent
I haven't experienced that. I did remove my temp folder data such as WTF, Interface and Cache before updating. Have we've tried to remove those folders and see if it helps?
08/28/2012 01:00 PMPosted by Machkhan
I haven't experienced that. I did remove my temp folder data such as WTF, Interface and Cache before updating. Have we've tried to remove those folders and see if it helps?


I had all that removed before I even attempted patching.
84 Dwarf Priest
2260
I'm having dancing pixel issues as well, and WoW is taking up a similar amount of cpu usage
Support Forum Agent
08/28/2012 01:05 PMPosted by Stormtides
I had all that removed before I even attempted patching.

Can you post a screenshot of the startup screen being messed up? I believe that is what we're talking about right?
84 Dwarf Priest
2260
I also removed the cache and whanot beforehand
1 Blood Elf Priest
0
Since some irrelevant issues are being post in my thread,
I want to notify that I am not having any pixel issues or display issues myself.
The only problem is the CPU usage after 5.0.4 update.Thats all in my case.

Install/update process went smoothly too.
Edited by Akuseligg on 8/28/2012 1:12 PM PDT
Blizzard Employee
If you have bad/dancing/messed up pixels, please tell us your OS version and your video card.
I'm not sure if this helps, but in addition to my system info above, I'll post this screenshot showing the CPU usage. WoW is the only significant app running, besides an Adium conversation which is not shown, and this minimized Safari window.

http://img802.imageshack.us/img802/4373/screenshot20120828at108.jpg
Support Forum Agent
08/28/2012 01:10 PMPosted by Akuseligg
The only problem is the CPU usage after 5.0.4 update.Thats all in my case.

In speaking with S4d1k, this is normal. If you wish to reduce the CPU usage, you can limit your FPS in-game with the Max Foreground FPS option under System>Advanced.
84 Dwarf Priest
2260
os: 10.6.8

I updated it just for MoP.

video card:

Intel GMA X3100:

Chipset Model: GMA X3100
Type: GPU
Bus: Built-In
VRAM (Total): 144 MB
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