Topic Blizzard Server Response team in Action
I would love to see what just happened at Blizzard HQ in Irvine, CA, and Texas. I could see it now everyone is in the gourmet lunch rooms eating lunch, when the Senior Management comes storming in. they grab all the techs and rush them out the doors like new recruits in boot Camp. they run at full speed to their office/apartment and proceed to get their tool belt on and make sure they have their pocket protectors.
As they reach the their terminals the quickly pick up their headsets all call the server location that has gone down. They immediately establish communication with the server farm and begin to trace all problems. The onsite Blizzard team is busy checking connections and making sure nothing has come unscrewed. All of a sudden a large shock hits one of the team members and he flies across the room from the shock of being hit by the power supply still holding a charge.
As they look over the power supply, in the other corner of the room is the cleaning crew. they just finished vacuuming the room and have now unplugged the vacuum and reinserted the cord they previously removed.
All of a sudden the system starts to reboot. Everyone is breathing a sigh of relief as the servers return to normal.
as the QC team reviews what happened, suddenly they realize that if they installed one more outlet in the room this would have never happened. Way to go Blizzard, you just spent $50k on figuring out you need more outlets. Lets just hope this does not cause a monthly fee increase for us.