Videotron: Cant log in, Stuck as "success"
Since then I'm stuck at "searching" right after having entered my password and authenticator, if I click cancel then it says "retrieving server list".
Like some said before, I updated my drivers. I run a gtx570 and they had a drivers from sept 13th that I just installed but without any success...
Edit: Ohh and also, how can it be a bnet problem if I can log here on the forum to post!?
Update1: I deleted my Battle.net folder and now I can login without issue...
Update2: Nevermind, it only worked once, I logged out and cannot login
Open a ticket on battle.net, and attach to your ticket the results from DxDiag, MsInfo, and and a 3dtrace to the server us.logon.battle.net.
To obtain the DxDiag log, press start, run, and type "cmd". In the command window that opens, type the command "dxdiag". A window will open, in which you need to click "Run DxDiag" or "Run 64-bit DxDiag". Then click on "Save All Information", and attach that file to your ticket.
For MsInfo, in the same command window, type "msinfo32", then in the window that opens, open the file menu, click on save, and end the filename with ".txt" (otherwize you won't be able to attach it to your ticket)
To get the 3dtrace, go to http://www.d3tr.com/download.html, click on the first "download now" image at the top, open the file, and copy paste the server in the "target" textbox top left of the window that opened. Launch the trace, and after ~15 mins, save the results using the diskette icon on the top right corner of the window.
09/22/2012 08:18 PMPosted by KhiranxAnybordy else here in Quebec using Videotron as an ISP ?
Yet, a friend of mine has no problem so far connecting to either D3 or WoW, and is also on Videotron, while another friend (also on Videotron) can't log-on to D3...
maybe this might help
If anyone IS using windows home groups and having the same problem try disabling your homegroup networking config and changing your network location type to "work network"
--- Note you only want to do this if your computer is secured behind a router on a private network. ---
I used to use homegroups but had nothing but problems with them. even caused network disconnections. If your using homegroups in windows 7 your more than likely already in a trusted network.
Let me know if that helps your connection problem.
edit - if your using an antivirus software that includes it's own bundled firewall that's also more than likely causing problems if your failing to download patches.
Microsoft security essentials and windows firewall should be more than adequate if you are having issues with an antivirus software that includes it's own bundled firewall.
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