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Hi
Ever since I started playing Mists of Pandaria, my computer has been crashing non stop when I play WoW. I'm pretty sure it's WoW cause I've tested having only WoW open but my computer still crashes since initially I thought it was a conflict with one of the other programs I usually have open. Please advise. Below contains the dxdiag for my computer, and I tried both 32-bit and 64-bit on my computer. Thanks ------------------ System Information ------------------ Time of this report: 9/26/2012, 11:36:38 Machine name: CRIXALIS-V10 Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: BIOS Date: 07/29/11 11:34:27 Ver: 04.06.04 Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.1GHz Memory: 8192MB RAM Available OS Memory: 8104MB RAM Page File: 2991MB used, 5111MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Display Tab 2: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: AMD Radeon HD 6800 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x6739) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_200F1787&REV_00 Display Memory: 708 MB Dedicated Memory: 1008 MB Shared Memory: 3796 MB Current Mode: 1440 x 900 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: HP w19b/w19e Monitor Id: HWP26A0 Native Mode: 1440 x 900(p) (59.887Hz) Output Type: HD15 Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1140 (English) Driver Version: 8.982.0.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 7/28/2012 10:13:56, 1100288 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-2479-11CF-4370-0500BEC2C535} Vendor ID: 0x1002 Device ID: 0x6739 SubSys ID: 0x200F1787 Revision ID: 0x0000 Driver Strong Name: oem18.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.982.0.0:pci\ven_1002&dev_6739 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled Card name: AMD Radeon HD 6800 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x6739) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_200F1787&REV_00 Display Memory: 708 MB Dedicated Memory: 1008 MB Shared Memory: 3796 MB Current Mode: 1600 x 900 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: Philips 202EL Monitor Id: PHLC05C Native Mode: 1600 x 900(p) (60.000Hz) Output Type: DVI Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1140 (English) Driver Version: 8.982.0.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 7/28/2012 10:13:56, 1100288 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-2479-11CF-4370-0500BEC2C535} Vendor ID: 0x1002 Device ID: 0x6739 SubSys ID: 0x200F1787 Revision ID: 0x0000 Driver Strong Name: oem18.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.982.0.0:pci\ven_1002&dev_6739 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18498892&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6392 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 6/14/2011 19:38:12, 2899176 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18498892&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6392 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 6/14/2011 19:38:12, 2899176 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: FrontMic (Realtek High Definition Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6392 (English) Driver Attributes: Final Retail Date and Size: 6/14/2011 19:38:12, 2899176 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: USB Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x04F2, 0x0111 FF Driver: n/a Device Name: USB Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x04F2, 0x0111 FF Driver: n/a Device Name: USB Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x04F2, 0x0111 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x1C2D | Matching Device ID: usb\root_hub20 | Service: usbhub | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x0024 | | Location: Port_#0001.Hub_#0001 | | Matching Device ID: usb\class_09 | | Service: usbhub ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x04F2, 0x0111 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | + HID Keyboard Device | Vendor/Product ID: 0x1532, 0x0101 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | + HID-compliant mouse | Vendor/Product ID: 0x1532, 0x0101 | Matching Device ID: hid_device_system_mouse | Service: mouhid | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 75.1 GB Total Space: 476.8 GB File System: NTFS Model: Hitachi HDS721050DLE630 Drive: D: Model: HP DVD Writer 1260t Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes Drive: E: Model: DTSOFT Virtual CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes Drive: F: Model: DTSOFT Virtual CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes Drive: G: Model: DTSOFT Virtual CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes Drive: H: Model: DTSOFT Virtual CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes -------------- System Devices -------------- Name: Intel(R) Z68 Express Chipset Family LPC Interface Controller - 1C44 Device ID: PCI\VEN_8086&DEV_1C44&SUBSYS_1C441849&REV_05\3&11583659&0&F8 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_1C101849&REV_B5\3&11583659&0&E0 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_AA881787&REV_00\4&1CDA0A78&0&0108 Driver: n/a Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_1C3A1849&REV_04\3&11583659&0&B0 Driver: n/a Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_1C021849&REV_05\3&11583659&0&FA Driver: n/a Name: AMD Radeon HD 6800 Series Device ID: PCI\VEN_1002&DEV_6739&SUBSYS_200F1787&REV_00\4&1CDA0A78&0&0008 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_1C2D1849&REV_05\3&11583659&0&D0 Driver: n/a Name: Video Controller Device ID: PCI\VEN_8086&DEV_0102&SUBSYS_01021849&REV_09\3&11583659&0&10 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_1C261849&REV_05\3&11583659&0&E8 Driver: n/a Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101 Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_01011849&REV_09\3&11583659&0&08 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_1C221849&REV_05\3&11583659&0&FB Driver: n/a Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100 Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_01001849&REV_09\3&11583659&0&00 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_88921849&REV_05\3&11583659&0&D8 Driver: n/a Name: Etron USB 3.0 Extensible Host Controller Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_70231849&REV_01\4&250A6DAC&0&00E2 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18 Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_1C181849&REV_B5\3&11583659&0&E4 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_10801849&REV_01\4&3B7729B5&0&00E3 Driver: n/a Name: Intel(R) 82801 PCI Bridge - 244E Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_244E1849&REV_B5\3&11583659&0&E3 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14 Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_1C141849&REV_B5\3&11583659&0&E2 Driver: n/a Name: Realtek PCIe GBE Family Controller Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_06\4&35784ABE&0&00E4 Driver: n/a ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385 ATI Ticker,0x00200000,0,1,Ticker.ax, DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514 VHMixerSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0102 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.04.0000.20405 ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,12.04.0000.20405 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514 MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll, DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514 ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.04.0000.20405 VHSplitProcSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0102 VHCropResize,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0102 AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.04.0000.20405 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514 Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514 Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514 ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.04.0000.20405 ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.04.0000.20405 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514 MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll, File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.04.0000.20405 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514 MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll, Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514 VHYV12Decoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0102 AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514 RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 VHMultiWriter,0x00200000,1,0,VHMediaCOM.dll,2.00.0000.0102 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514 VHAudioGain,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0102 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 VHFrameRateConv,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0102 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514 AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514 VHDeinterlace,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0102 VHYV12Encoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0102 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514 Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514 ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.04.0000.20405 VHMultiReader,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0102 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385 ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.04.0000.20405 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514 Audio Capture Sources: FrontMic (Realtek High Definiti,0x00200000,0,0,qcap.dll,6.06.7601.17514 XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0102 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514 WDM Streaming Capture Devices: Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 WDM Streaming Rendering Devices: Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514 Video Capture Sources: XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0102 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Audio Renderers: Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17514 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514 Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17514 --------------- EVR Power Information --------------- Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0 |
#1
9/25/2012
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Support Forum Agent
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Dotanoob
Can you check the World of Warcraft/Errors folder to see if you have any recent WoW errors in there. If you do, go ahead and post the most recent log here. Also, how soon after starting the game does it crash? Does this happen anywhere in the game, or is it always in a specific area? ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time |
#2
9/25/2012
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Support Forum Agent
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Dotanoob
The issue that you are experiencing can be caused by overheating. Lets check if the video card is getting too hot. 1. Download MSI Afterburner: http://event.msi.com/vga/afterburner/download.htm 2. Once installed, launch MSI Afterburner. 3. The window pane on the right will show the GPU temperature. Make a note of the temperature before the game starts. 4. Then launch the game and keep MSI Afterburner running. 5. Run the game for about 10 minutes or until the graphics become distorted, and then go back and check what the temperature is currently sitting at. Let me know the before and after results of the temperature. ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time |
#4
9/25/2012
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Hi
So I did a couple of tests. First off when I saw your post I immediately tried the program. The temperature started out at around 100 and when I launched WoW it just went up to around 105 and my computer crashed. Second I decided to let the computer rest for a couple of minutes. The temperature started at around 80 but it shot up to around 106 and crashed again. Next I decided to open up my CPU and clean up the fans a bit, seeing the crazy high temperatures my computer was having. I put it back together and the temperature started at 61. I launched WoW and it shot up all the way to 107 and crashed again. Thanks |
#5
9/25/2012
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Support Forum Agent
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Dotanoob
Did you check that the fan on the video card is working properly and that the video card heatsink doesn't have a lot of dust built up in it? MSI Afterburner only checks the temp for the card itself, so it sounds like it's definitely an issue with the card getting too hot. MSI Afterburner also lets you manually adjust the fan speed, so you might want to monitor that and increase the speed to see if that helps. ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time |
#6
9/26/2012
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Having the same Issue....started after the launch...been on the road so last night was first time playing this week, but my computer never did this before. A few minutes after logging in it got hot and crashed, I didn't even start to play. going home now to try some things see if I can figure it out but any help would be great thank you all...
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#8
9/28/2012
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I am currently experiencing the exact same problem. My computer has NEVER crashed before, yet since I have installed Mist of Pandaria, I constantly see the exact same error/fatal crash message
Do I need to re-install the entire game? IF so how might I go about doing that? OR Is it just a bug Blizzard is working out??? |
#9
9/28/2012
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My computer is also starting to crash on a regular basis when I started playing MoP. I updated my drivers, but this has not stopped the crashes
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#10
10/2/2012
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My computer doesn't crash, the game does. I'll be finishing up a quest, and then it freezes, and then I'm logged out of the game. No error messages or anything. My computer isn't hot, and it runs perfect.
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#11
10/2/2012
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have even more extreme issues, my drivers non stop crash and has made my comp blue screen twice. And this is the only game it dose it on.
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#12
10/3/2012
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Edited by Califree on 10/3/12 11:59 PM (PDT)
First-time crasher here, too. It's happened twice while walking or flying up The Veiled Stair, so I thought it was something in that area. However, just now, the game hung up completely as I was logging out of a character in Stormwind to switch to another. Once I used Task Manager to exit the game (which was reported as "not responding"), I found that my entire system was hung, and had to reboot. I have not yet gone back into the game since the crash.
My computer is four years old, but I have NEVER had so many problems with it before MoP. And don't blame it on age: it's 100% fine outside WoW. And it's clean, and not overheating. |
#13
10/3/2012
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i am facing similar crashes and have yet to receive any feedback or reply from any tech support
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#14
10/4/2012
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This has been happening to me a lot also. Doesn't matter what I'm doing could be just sitting there and the game crashes. Never did this before MOP. I put up with my game glitching but the crashing and disconnecting from server all the time is bull.
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#16
10/6/2012
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OMG I am having the same problem and I posted the same on a different forum. I would hate to quit playing wow over this but I don't want to have to buy a new computer after shelling out over 50 bucks for the game and another 30+ for digital download. my drivers are all updated. I am just frustrated. I couldn't even get my automatic 80 level panda monk set up. Blizz fix this please.
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#18
10/6/2012
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Im geting stuck on loading screen after dying in a dungeon, the bar grow up just to the midle, and i have to end the program and restart the game. I follow the GM instructions, deleting WTF, INTERFACE and CACHE from world of warcraft folder and that works once. Then the problem starts all over again. Anyone having this issue ?
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#20
10/6/2012
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