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Elder Lin is at the bottom of the Shrine where the various faction reps are found. There's no bug that I'm aware of - I have no issues turning this in weekly.
The only thing I can think of is if you're in the middle of the Operation Shieldwall quest that brings you to the Shrine so you're in a phased area. If so, you need to complete the quests there, leave the area then return to get things back to normal.
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