Well, I suppose it's nice to know that blizz does pay attention to the Rogues plight, but if he's been doing this the whole time that just makes things even more depressing.
Nah, just be glad.
Daxxarri is a community manager, not a developer. Part of his job is getting a feel for how the players are feeling. He can't actually make any changes in the game or anything like that on his own.
Another part of his job is to talk to the community at times. Unfortunately, there are often times where there is nothing that can be said in regards to issues that will appease the community, and so CM's can be silent. If they post, but can't offer anything that makes the players feel validated, they are often ridiculed.
One thing is for sure, Daxxarri has always been good about delivering answers when he had information available for us. After all, he hung around a long time to help us understand all the Shiv changes when that stuff was first introduced. Daxxarri will always be good in my book, if for no other reason than sticking around at that time. He wasn't required to do so, but he hung around anyway.
and its bugged as in you still get snared after using it.
As Miro mentioned, that's working as intended.