Please help! ASAP

55 Night Elf Druid
310
Hello, so when I try to log in to wow it says my wow details are wrong, and then when I try to log in on the website it says my "Authenticator value invalid" I've reset my password so I know that's not the problem. Please help asap
This is my second account.
Reply Quote
90 Undead Death Knight
8375
It's possible your authenticator has become out of sync with the login server system.

A call to Billing may be your best choice to get that resolved.
Reply Quote
100 Draenei Shaman
11825
Or if it is the moible authenticator, you can hit the sync button on the bottom right of the app.
Reply Quote
61 Worgen Priest
10505
It's possible your authenticator has become out of sync with the login server system.

A call to Billing may be your best choice to get that resolved.

you can re-sync keyfob authenticators online now. No call required.
https://us.battle.net/account/support/token-resync.html
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)
Submit Cancel

Reported!

[Close]