Login Issues- 10/7/2012
GJ as always Blizzard.
So, thanks Blue for the update. I dig that things go wrong.
That said, I'm a network admin (IKR, a network admin who plays WoW... shocking. Line forms to the left for this magic, ladies) for a 24/7 shop... No where NEAR what you folks face, I'll grant you that, however I also face the daunting task of having to maintain hardware when you've essentially always got people needing / wanting to use it. I wouldn't do any updates or restarts, if at all avoidable, on say a Monday while payroll is being processed.
A weekend, in particular a long weekend for many, does not strike me as the most logical time to perform restarts on servers. Even 5am would have been a better choice. I can't imagine that trying to sort this out while you've got X million users all blasting away with their login credentials makes things much easier.
Im assuming it has to do with this:
Same crap, different rolling restart.
Some of us feel its important to learn from our mistakes ... Shouldn't be too difficult to investigate as this JUST happened about a week ago.
FFS guys... Step it up.
The problem is when they find a person that learns from their mistakes, they get promoted to a position that has no control over this kind of thing anymore.
Please report any Code of Conduct violations, including:
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.