1. Migrate to Mug'thol
2. Character Transfer ($25)
3. Post on the Illidan realm forums.
I chose the 3rd obviously. Because 1. I don't have any interest in going to a no name server. 2. I just paid to transfer here about a month ago.
I asked him if they were going to increase the physical capabilities of the server by upgrading the hardware. All he said is that they have done so in the past but didn't tell me if they had any plans to do so.
IF YOU READ ANY OF THIS READ THIS.
The person on the phone when I called support said that the queue will die down after about a month of so after the release. I have a question for blizzard as a whole. Why is that? Why will the queue die down? Is it because fewer players are playing? I'm almost positive that is the case.
We need to have servers that can handle a lot more players otherwise what is going to happen is you(blizzard) will have spent all this money for the ad campain for mists of pandaria to bring in more players and then when they try to play they have to wait for 4 hours to play and after a few days they give up and just go grab their xbox controller and start playing halo. A potential customer lost forever just because of something that could be prevented.
And not just potential customers but veteran players as well. friends of mine that have been playing on and off since vanilla have stopped trying to log on at all just because of how long they have to wait.
Another thing you have to think about is that for some people it takes everything their computer has just to run wow. They can't be in queue and play another game while they are waiting.
Last thing. Blizzard I advise you to not wait for the queues to die down this time. Instead find a solution.
1. Cross-realm queues are a great idea where if there is a queue then you get ported to another realm until your queue is up then you get transferred back to your home realm.
2. Upgrade the hardware. Having hardware that can handle twice or 3 times as much as the normal load is a great investment. It would make a lot of us happy.
3. The transfers to mug'thol are only the beginning. More work is needed to solve the problem before potential players leave for good.
Thanks for reading and I hope you understand just how important this issue is to all of us.