Stuck at "Success!"
At loading screens my bar will freeze and my color wheel will turn into the hand cursor. At this point the client is completely frozen.
I command option escape out and am presented with an error report dialogue. When I attempt to fill that out and submit it it hangs and I have to force close it as well.
After that logging back in gets me the stuck at success message.
I click cancel and am presented with a realm choice.
I choose khadgar and get to the final stage of connection and it hangs there.
I then cancel out and close the client again and it may repeat the issue or let me back in. 3rd time has always worked so far.
Also during these frequent disconnects (every other loading screen or so) the launcher pauses for 15-20 seconds at initializing.
I have deleted all my cache files, rebooted, tried with addons disabled, no effect.
My friend is getting a similar issue and he is on a PC so I don't know if it is related just to Mac OS.
We haven't had anything like this happen before Wednesday afternoon after the instance servers were restarted.
I have an iMac 2011 with the 2tb Radeon and OS 10.7.4 (or whatever the latest is i forgot the last number T_T)
If something has changed recently on the network relating to security settings, this is something we're unable to look into, as these are controlled by a network administrator.
Bliz - Any suggestions as to what to ask our network admin's to try allow us to play?
Have you tried to delete the Battle.net cache and see if it helps?
Clearing your Battle.net Cache
- 1. Navigate to Mac HD/Users/Shared/Blizzard/
2. Move the Battle.net folder to the trash.
3. Empty the Trash.
4. Launch WoW
I'll ping our teams to see what other factors can be at hand, but at this point, all signs point to the network connection. Universities/College networks are sometimes difficult to troubleshoot, as these have additional security features that can cause issues, and only teh network admins have access to troubleshoot the issues.
Mac Technical || Sun – Thur, 11 AM – 8 PM CST
Need 1x1 help? https://battle.net/support/article/contact
The more things change, the more they stay the same.
My friend determined that it had to be the network and some new server system that they had installed that allowed them to control the users bandwith more specifically. So he put me on the staff VLAN list, which is supposedly giving my computer priority bandwith. Only problem is that it still does not work a lot of the time.
He presented me with a set of steps that seems to "trick", as i like to call it, the stupid university network into letting me into the game. Only issue with this is most the time if I completely exit the game client after playing and being logged in, when restarting it back up I get stuck at "success" again.
-open command prompt
-type: ipconfig/release (this releases your IP)
-type: ipconfig/renew (this renews your IP)
-close command prompt
-then he suggested that I open my browser, go to the staff website of my university and try to re-register my computer on their VLAN list, which it already is on so I get a message every time saying that it is already registered. (lots of times i can skip this step and it works fine)
-close the browser
-open command prompt again
-close command prompt
Sometimes I must repeat these steps 5+ times along with unplugging my ethernet and restarting my computer several times as well just to be able to login
And then sometimes I can turn my laptop on and login immediately no problem.
I believe that this topic still deserves attention and some more investigation, because I know there are a lot of people that play WoW in college and a probably experiencing similar if not the same problem.
One last thing that I thought of is that how is it I can easily connect to the battle.net servers and login on here, the wow forum/site, and cannot on the game client?
And this is being looked into, but the difficulties remain is that each network may have different security settings, corporate network policies, traffic shaping and etc, which we cannot 100% account for.
Since this sort of falls outside of what technical support can directly assist with, you will want to make suggestions in the General Discussion forums.
tried many solutions mention all over the net nothing worked until I decided to mess around with settings on my own,
I turned off the option " Enable IPV6 when available"
and that fixed the problem for me
maybe its the same for you try it and see
hope this helps
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