They haven't said anything. All they said was "it based on feedback". Blizzard could look at that anyway they want. They could say "we have feedback where people said they love dailies so we are keeping things they way they are based on feedback." If they do this they commit no resources to a change and status quo. People grind and pay.
People get so happy when they see blue text that they fail to read what is actually being posted. Blizzard CMs have elevated vague posting to art form rivaled only by politicians. Hell if their public speaking skills were anywhere near what their posting skills are they could run for public office and be quite successful.
Almost every post a blizzard CM posts can be broken down to the following:
A firm definite of a possible maybe
They are the dog that is wagging its tail but growling at you. You don't know which direction they are coming form.
Nothing has been given or said one way or the other.
They can't promise anything, that's part of how corporations work. Unless you are talking to the CEO, or Managing director, most people don't make 100% commitment because they won't know if another department can/have the time/resources to commit. You can strong arm the CEO and demands to talk to them, but ultimately the ones who makes the game and knows the ground works/schedule knows whether they can deliver, not the top personnal. The only few who knows how everything works probably don't want to burn their office politic credits on forcing somethings to work.
Everything is wrapped in red tape around one-another, your demand merely demonstrates your lack of experience in corporate environment, which is fine, different people works in different fields. However, if you want 100% promise, transparency from dev, who is also the director, the CM, you have to find a smaller company's game. Blizzard at it's size, is absolutely doing the best it can considering all sides.
People need to give Blizzard more time, no one I know in software industy will want to work on a Legacy system like WoW and had to pump out hotfix after hotfix. Not to mention patches and major content release.
The success of hotfix seems to create an illusion in players that EVERYTHING can be hotfix or fix is easy, this is not only ridiculous, but downright bat!@#$ insane if you think of it from a coder's PoV. There are things that need world restarts, tons of testing and fine-combing to ensure they don't interrupt another legacy block of codes, and to find ways to fix where none existed and there's no precedence to follow. (CRZ causing multi-player mounts to fail probably fall into this category) There are things in coding that can't be solve no matter how much time and money you throw at it, and you won't know it until it already broke too many things. Not to mention to get the approvals for change, you need to wade through a corporate hierachy.
Players gave Blizzard too little credit for the world they have created, the incredile responsivenes of their toons, the amount of optimization and creativity to make this magic last for as long as it has, and Blizzard has continue to deliver. The amount of fixes and support Blizzard provide would have cost anyone in business environment hundreds per month but players continue to hold up their $15 like it's a golden ticket that requires first priority. Everyone have their concerns, sure. List them up and move on, there's really NO need for the hostility many has display here, especially towards CMs.