Game Master Kheoric transferred my paladin to a server to play with my friends, even though I messed up and transferred my warrior initially. I originally called customer support, and they were unable to help me, then my original ticket said that I couldn't reverse the transfer, but they would happily move my warrior to the actual server and faction I wanted, finally when I replied to have them transfer my warrior I got a reply from Kheoric. He understood that I made a mistake and had a better chance of getting a resubscribe if he moved the character I really wanted to play.
/tip hat to GM Kheoric
He's the reason I've come back to WoW after almost a year of inactivity.