Error 104

Support Forum Agent
Have you've done a password reset and see if that helps?

If you're on a Windows computer, you may get more Windows compatible solutions in the Windows forums:
Reply Quote
90 Human Mage
Do you have an authenticator? Have you tried to sync that?

Mac Technical || Sun – Thur, 11 AM – 8 PM CST
Need 1x1 help? [url][/url]
Rwlrlwrlwrl wrlrwl rwlwrlw rlwrlwrlwr wlrwlwr grglblrglglr? Wrwlrwl rarwlwrlwr grgrblgr!

This fixed the problem for me.
Reply Quote
90 Orc Death Knight
Hey everyone, I just had this problem myself. My solution was much easier, one of my keys on my keyboard wasn't working. So type out your password in notepad or something else and verify it's 100% too.
Reply Quote
14 Blood Elf Warrior
12/01/2012 08:08 PMPosted by Bluspacecow
[quote="71987857236"]Right after I attempt to login. I enter my password, then it pops up.

If it's coming up right after you put your user name and password in that's an indication you can't get to port 1119 of the login server.

Try telneting into that port on the login server :

pq nao entra o jogo
Reply Quote
100 Blood Elf Paladin
I've been having the same exact problem.
I've changed my password AND email multiple times....then, just today, as I went to reset it email's information was incorrect. It seems like someone is going in and changing the passwords.
This has been going on for about a week or two for me. I'm getting extremely tired of it.
Edited by Dahnstehr on 7/14/2014 9:29 AM PDT
Reply Quote
100 Blood Elf Death Knight
I have bn getting this for well over 24hrs. And the only way I was able to connect here was to use my phone and have a code sent here. I can't even remove my authenticator to be able to play. I would like to spend the last few hours of my day off enjoying a game that I have bought and pay for a subscription.
Reply Quote
I can login then i toon hop and get dc then I get the 104 error. If I close wow then I can log in fine. Not useful Bliztard.
Reply Quote
100 Dwarf Paladin
Same thing happens to me every time the launcher is offline. I swear if I see another blue post about ''This means your credentials are wrong...'' I'll start seriously doubting the IQ of blizzard's employees. Changing password does not fix this as long as the launcher is offline. It wouldn't be a problem except 50% of the time I can't get to connect to the launcher.
Reply Quote
I am getting BattleNet errors when using the Battle Net app today. WoW works fine and I can connect to the game from the WoW client when I avoid Battlnet.

It keeps asking me to reauthenticate, then the Agent shows up in activity monitor repeatedly. It also shows an Update for Wow and when I click update it gives a permissions error.

I have deleted and reinstalled Battlenet many many times now and completely reinstalled WoW, AND fixed permissions.

The Battletnet Mac app is one of the most skivvy apps around - why is it running from a shared user? That seems totally odd.
Reply Quote
100 Troll Druid
I am getting the exact same issue. Please try again after logging on as administrator. when I open app it ask for my password and only the Update button is there. my user account is listed as Admin
Reply Quote
100 Night Elf Rogue
I've recently started getting this message Error #104 when attempting to log in. Authenticator and password work just fine to log into I can automatically log into WoW using the app, but if I get disconnected or exit the game and try to log in from the WoW start screen this error appears after entering my username and password. I've changed my password also, but it didn't help.
Reply Quote
100 Night Elf Rogue
Decided to switch from a key chain authenticator to the mobile authenticator app today and the problem disappeared. Not sure why, but it worked.
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Explain (256 characters max)