Remote Auction House ("Account is not active"

91 Gnome Warlock
20235
I am having an issue when trying to use the Remote Auction House through my iPhone Mobile Armory app. When I log into my account and attempt to go to the AH portion, it is saying that my "Account is not active."

I have logged into my wife's account and it is working just fine through the same app on the same phone. And my account is active and fine, so not sure why I'd get that message.

Can anyone help me workaround this issue? Thanks.
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90 Pandaren Monk
10230
I got the same error, when i hit the refresh button, it says "This World of Warcraft account is locked, banned, suspended, or under review. This feature is cannot be used until any outstanding issues are resolved". Now I'm like, wtf.
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31 Troll Druid
3240
what happened? do u still have same problem?
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90 Undead Death Knight
7645
This started happening to me this morning. I can play the game fine, but get the message on mobile app that my account is locked/banned/under review.

Anyone know how to fix?
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100 Human Monk
16380
I've stared getting the same error. I started to panic when I read that, but I'm able to log in to the game proper and nothing's wrong there.
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90 Orc Hunter
4990
I'm having the same issue here.
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34 Draenei Shaman
9870
Same issue.
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96 Night Elf Druid
8570
Same for me the last day or two.. I submitted a ticket and will let you know what they say if I get a response.
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Same here...
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100 Undead Rogue
6935
Same, worked as of 11pm last night .. went to check auctions in this morning and no dice.
Just says 'Account is not Active'

In addition to AH, the character info won't update (ie curency).

Log into the game and everything is fine.

Also, any idea if there is a planned fix for the App to support the new item upgrades ?
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90 Blood Elf Death Knight
2320
same issue, same error, account is fine to play but auction house says not active and profile will not display currency etc.

uninstalled armory app from iPhone OS 6.1, and reinstalled. still NG
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90 Blood Elf Mage
6905
I am having the same problem. When i looked in the support it has to do with your account pending a transaction. Atleast it does for me.

https://us.battle.net/support/en/blog/7925634/WoW_Remote_Says_My_Account_Is_Locked_Banned_Suspended_or_Under_Review-11_30_2012
Edited by Chikity on 12/3/2012 2:24 PM PST
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90 Dwarf Paladin
5560
Started today...
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90 Blood Elf Death Knight
2320
i called wow tech support and they said it is an error on the website that the app interfaces with
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100 Undead Rogue
6935
Thanks for the update Nemasys
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100 Undead Rogue
6935
Problem has been resolved following reset.
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100 Orc Shaman
12925
i cant get my cinder kitten till the pending goes away =/
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90 Goblin Shaman
6660
This just started to happen to me this morning. Woke up and it said account has been blocked/banned/pending. On the account status it says pending but I logged in and I was able to get to my toons fine. Whats going on Bliz?
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90 Pandaren Monk
4150
Mine worked this morning at 5:00 a.m. now it won't work .... says the Account not active. Logs into toons fine.
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I'm getting this today, even after the app update. I just want to be lazy and list my auctions from bed! >.>
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