Cannot play nor reinstall

90 Blood Elf Mage
2720
Launcher simply will not load. After a brief wait a message pops up telling me "A communication error ocurred, please restart. If problems persist contact customer support.".

I have tried every known fix (such as deleting the battle.net folder) and still cannot get the launcher to work. I have even tried to completely delete WoW and reinstall it, but the launcher won't let me do it.

=/
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Support Forum Agent
Let's try resetting your network and flushing the DNS cache, Thanuviel.
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90 Blood Elf Mage
2720
Thank you for the reply!

I have done exactly as you told me to, Velnrak! However I am still getting the same problem =(
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Support Forum Agent
Can you run a trace route and post it?

12/04/2012 09:08 AMPosted by Thanuviel
I have even tried to completely delete WoW and reinstall it, but the launcher won't let me do it.

I would also check your proxy settings, and make sure the Secondary Logon service is running.
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Monday - Friday, 8 am - 5 pm PST
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90 Blood Elf Mage
2720
That did the trick! Thank you for your help!

Blizzard tech support has never disappointed me and never will!

Velnrak, you are the best! ;)
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