12/05/2012 06:00 PMPosted by DaxxarriWhat is Blizzard doing to curtail bad behavior in their playerbase?
Harassment is a serious issue, and we've dedicated significant resources toward dealing with it. In fact, we have a large support team, and we've (comparatively) recently implemented faster tools to deal with harassment.
If you're experiencing harassment in-game, there are a few steps to take.
- Don't respond, or get involved in an argument. Stooping to using language that violates our policies simply opens yourself up to suspension, and doesn't accomplish anything. Seriously, don't do it.
- Use right-click Report Harassment on their name next to any lines of text that contain offensive language--the appropriate category should be Language.
- Use /ignore to close the lines of communication.
- If your harasser by-passes the /ignore feature and contacts you on an alternate character, immediately place that character on ignore, then open a support ticket to report Ongoing Harassment, and include that phrase, as well as the offending player's name, realm, the exact phrase that they used to harass you and that they by-passed the /ignore feature to do so. Please be detailed, our Support team works hard, but they aren't wizards. Mostly.
On the forums, just mouse-over the offending post, then click the 'downvote' hand, then select the 'Report' option.
You won't receive notification when another player receives any kind of disciplinary action due to our privacy policies, but rest assured that we like to make sure that everyone is on the same page regarding what constitutes acceptable conduct in-game.Also, as harsh as this is going to sound, some people need to buck up and get some thick skin. Yes, there is racism. Yes, there is sexism. That doesn't make it okay, but those jokes have been around since cavemen and will probably be around until we discover an alien species to hate more than ourselves... and the sexism will probably stay even then. Point being, it's there. Either deal with it, learn to laugh at the harmlessness of most of it, or just start using your /ignore list.
I must strongly disagree with this sentiment. Just letting it slide simply allows the in-game environment to become more toxic. We've provided the tools to allow each realm population to help shape its environment. It's important to use them, and use them consistently.
Thank you for answering in this thread. To be honest I have cancelled by subs, so did my husband as well as our best friend. For myself this issue is one of the main out of two. For my husband this is his number one issue. We have felt like blizzard has not taken enough steps to deter behavior that is simply out of control. I remember when he first started years ago, he was so pleased by the people on this game. He had been playing Dungeons and Dragons online and WoW was a breath of fresh air for him. Unfortunately since then it's degraded to the same kind of player base.
There used to be a sort of morality in the game. A good example has been what's going on in dungeons. Say a situation where a DPS ring drops and the Tank rolls on it. Once upon a time the group would come to a stop and handle it themselves. I remember this happening all the time. While Blizzard itself would refuse to define loot rules, it was an accepted code of conduct that everyone seemed to follow if not you ended up being kicked many times from a party. Now though, in the same situation should someone speak out about it, they're cussed out and told to deal with it. It's become a dog eat dog game and is no longer as enjoyable as it is frustrating.
A story I've told before was when this new expansion was not even 24 hours old. I was excited to run a new dungeon and learn it with others. What I did not count on is getting a group that had done Beta. While I had no idea what was happening I was constantly belittled, called bad... and it made a very miserable experience. It took awhile before I set foot again in the dungeons and I noticed the trend becoming more popular. I went out of my way as I learned dungeons to help new people but many times people would just leave because people would just trash them. How is this going to even attract new players at all if they feel like they can't play all the aspects of the game?
I do hope the community is cleaned up. I hope something is done about the PvP problems. I'm sorry I know people say the groups of 90s ganking 60th levels is outland is pvp, it's not. It's Harassment. Imagine you are a brand new player, you device you love pvp. You join a pvp server and this happens. Suddenly you no longer feel like going out and questing, looking for level appropriate fighting... that spur of a moment, you find someone your level, they find you and you fight..,. you lose out on all of that. The moment you leave and try to quest you get pounced on, by not one or two.. but by a group. That person isn't going to want to stay very much longer....
I truly loved this game, I was looking forward to doing so many things with it. I just can't do it anymore... I'm sorry.. good luck in the future but as of the 7th of January I am out.