Crash "submitting non personal information"

100 Gnome Warlock
11185
That might be why it is crashing, since it cannot generate the changes. Can you create a file to fool it into thinking it is complete?


copied the prefs and renamed to perf, same results. freezes at "submitting non personal"


ls -al com.blizzard.*
-rw------- 1 x staff 91 Feb 28 15:52 com.blizzard.Launcher.DriverInfo-wow_enus.plist
-rw-rw-rw- 1 x staff 465 Apr 1 06:02 com.blizzard.World of Warcraft.prefs
-rw-rw-rw- 1 x staff 465 Apr 1 06:02 com.blizzard.World of Warcraft.survey.pref
-rw------- 1 x staff 121 Apr 1 15:06 com.blizzard.errorreporter.plist
-rw------- 1 x staff 111 Apr 1 16:39 com.blizzard.systemcheck.plist
-rw------- 1 x staff 100 Feb 15 14:42 com.blizzard.worldofwarcraft.plist


edit: forgot to chmod, did this to 650 and got in. Thanks :)

Should I kill this file after the survey is over?
Edited by Pepperbrooks on 4/1/2013 7:40 PM PDT
Reply Quote
Blizzard Employee
Yes :)
Reply Quote
90 Human Mage
12090
I've tried unplugging the mouse, used the repair tool and deleted the wtf and cache folders, so far nothing has worked, using an amd based pc with windows 7, wouldn't have a clue on how to find the system info stuff others are posting.
Edited by Dirtywater on 4/2/2013 2:09 AM PDT
Reply Quote
Blizzard Employee
This is for Mac only. Windows users will need to post in the Windows forum for other solutions: http://us.battle.net/wow/en/forum/1011701/
Reply Quote
71 Human Priest
4585
Interval Since Last Panic Report: 186467 sec
Panics Since Last Report: 1
Anonymous UUID: AD862873-D135-B6DF-D4F6-D9A1F2996C03

Tue Apr 2 13:29:02 2013
Machine-check capabilities 0x0000000000000806:
family: 6 model: 23 stepping: 10 microcode: 2567
Intel(R) Core(TM)2 Duo CPU E8335 @ 2.93GHz
6 error-reporting banks
threshold-based error status present
Processor 0: no machine-check status reported
Processor 1: no machine-check status reported
panic(cpu 0 caller 0xffffff80028b8709): "Machine Check at 0xffffff80028b207b, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000051426000, CR3: 0x0000000035aeb000, CR4: 0x0000000000000660\n" "RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff807620d078\n" "RSP: 0xffffff800aef3f20, RBP: 0xffffff800aef3f30, RSI: 0xffffff807620d068, RDI: 0x0000000000000001\n" "R8: 0xffffff8002ebec60, R9: 0xffffff800fed5198, R10: 0x0000000000000000, R11: 0x0000000000000000\n" "R12: 0xffffff801d01d000, R13: 0x0000000000000000, R14: 0xffffff801be09680, R15: 0xffffff8002bb4b40\n" "RFL: 0x0000000000000202, RIP: 0xffffff80028b207b, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2050.22.13/osfmk/i386/trap_native.c:280
Backtrace (CPU 0), Frame : Return Address
0xffffff800270bd20 : 0xffffff800281d626
0xffffff800270bd90 : 0xffffff80028b8709
0xffffff800270bf00 : 0xffffff80028cddaf
0xffffff800aef3f30 : 0xffffff800282ea74
0xffffff800aef3f70 : 0xffffff80028b1da8

BSD process name corresponding to current thread: coreaudiod

Mac OS version:
12D78

Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000002600000
Kernel text base: 0xffffff8002800000
System model name: iMac9,1 (Mac-F2218FC8)

System uptime in nanoseconds: 61027799068684
last loaded kext at 55885048555643: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f84af4000, size 16384)
last unloaded kext at 56276056308802: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f84af4000, size 12288)
loaded kexts:
jp.plentycom.driver.SteerMouse 4.1.2
com.Logitech.Unifying.HID Driver 1.2.0
com.Logitech.Control Center.HID Driver 3.4.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.GeForce 8.1.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.4
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.nv50hal 8.1.0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.93 GHz, 4 GB, SMC 1.37f3
Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD6400AAKS-40H2B0, 640.14 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: USB 2.0 Hub [MTT], 0x050d (Belkin Corporation), 0x0017, 0x26200000 / 2
USB Device: My Passport 070A, 0x1058 (Western Digital Technologies, Inc.), 0x070a, 0x26270000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26220000 / 4
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc051, 0x26221000 / 6
USB Device: iPhone, apple_vendor_id, 0x12a0, 0x26250000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x04100000 / 2
Reply Quote
Blizzard Employee
Hey Boodah,

The system survey is not running on Mac OS X anymore. Please create a new thread for your issue.
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)

Reported!

[Close]