Banned after purchasing the game?

20 Undead Priest

I recently purchased the entire game with all the expansions on a previous account that was banned shortly after. It didn't upgrade for a good day or so and I contacted a GM to try to resolve the issue. The GM was as helpful as he could be, and I went about my merry way. An hour or so later, I was banned from WoW and can't get back into the account. No money was taken from my bank account and I had more than enough to purchase the entire game. I'm just curious as to why I was banned.


a curious player
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100 Troll Rogue
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100 Blood Elf Priest
Was the account banned, or was it locked due to non-payment for the upgrade?
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90 Orc Shaman
12/11/2012 08:18 PMPosted by Flatspriest
Was the account banned, or was it locked due to non-payment for the upgrade?

If the payment failed, then the account would be put into a locked status. If this is the case, rectifying it is as simple as a call to billing. Locked is a very very different status from banned.
Edited by Mogrigg on 12/11/2012 8:40 PM PST
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