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After talking to a few different GMs it has become apparent that they are unaware of crashes that happen almost every day on Wildhammer. According to one GM I've talked to Wildhammer in the past week has only crashed twice. The issue might not be that the whole server is crashing. It might be that due to some error large numbers of people are booted from the server and for some reason are unable to reconnect for awhile. So I figured that I would set up a tread to log these "outages" so that blizzard might be able to get a better grasp of the situation hopefully making it easier for them to diagnose the problem.
Please follow the format below when posting in this forum.
Time: Time you were disconnected from the server.
Zone: What zone you were in.
Errors: Errors you encountered when trying to reconnect.
Duration of outage: How long you had to wait before you could log back in to the character you got disconnected on.
Hey everyone on Wildhammer suffering with the continued server crashing and "error retrieving character list"...
I spoke with phone tech support tonight. I had about 6 documented support tickets including people jerking me around with "reset your modem", "delete your cache and wtf", "update your video driver", "forward your ports".... ETC. I provided dates, times, and continued issues for the last 6 months. The tech on the phone told me not to post to server forums as no support personnel will read this thread. I repeat. "blues will not read this."
Instead, post bug reports in game, post to the support forums, call 1-800-592-5499 (closes at 6 pacific).
Please do this in force. Tell your friends. If we report it correctly they might actually address the issue.
90 Tauren Hunter
Its down as i type this 7:09 pm 1-7-2013 and has went down 2 times in the last hour and not just pandaria even orgrimmar. Its really getting old at least sum blues could adress the issue and stop with the bull!@#$ that our server is fine and doesnt crash ever. Do ur jobs.
4:00 around there to around 4:10. (Realm Time.)
Outside of Stormwind, super cereal dueling.
Total number of crashes in the 10 minute period: 4.
Number of times I called blizzard dumb today because of lag, too much.
Edited by Galere on 1/21/2013 2:12 PM PST
- around 5pm realm time
- Mogushan Palace
- instance stopped loading enemy mobs for just me while the rest of my group could continue on with no apparent issue. Could not log out or exit game through the menus. Had to forcibly shut down the client.
- "Error retrieving character list" for about 5 minutes
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