Wildhammer Crash Log

90 Troll Rogue
20540
After talking to a few different GMs it has become apparent that they are unaware of crashes that happen almost every day on Wildhammer. According to one GM I've talked to Wildhammer in the past week has only crashed twice. The issue might not be that the whole server is crashing. It might be that due to some error large numbers of people are booted from the server and for some reason are unable to reconnect for awhile. So I figured that I would set up a tread to log these "outages" so that blizzard might be able to get a better grasp of the situation hopefully making it easier for them to diagnose the problem.

Please follow the format below when posting in this forum.
Time: Time you were disconnected from the server.
Zone: What zone you were in.
Errors: Errors you encountered when trying to reconnect.
Duration of outage: How long you had to wait before you could log back in to the character you got disconnected on.
Reply Quote
90 Human Rogue
13930
Hey everyone on Wildhammer suffering with the continued server crashing and "error retrieving character list"...

I spoke with phone tech support tonight. I had about 6 documented support tickets including people jerking me around with "reset your modem", "delete your cache and wtf", "update your video driver", "forward your ports".... ETC. I provided dates, times, and continued issues for the last 6 months. The tech on the phone told me not to post to server forums as no support personnel will read this thread. I repeat. "blues will not read this."

Instead, post bug reports in game, post to the support forums, call 1-800-592-5499 (closes at 6 pacific).

Please do this in force. Tell your friends. If we report it correctly they might actually address the issue.
Reply Quote
Time: 10:40 am server time, Jan 5, 2013.
Zone: Pandaria (Kun-Lai Summit)
Error: "Error accessing character list" or something like that
Duration: ~5 mins.

Posted to Tech Support forum as well.
Reply Quote
90 Orc Warrior
9280
Crashed yet again just now. How can they not be aware of this? Do they not read the Wildhammer server forum? Server crashes are all that is being posted here.
Reply Quote
90 Troll Rogue
20540
Time: 2:40 EST 1/6
Zone: Warsong Gulch
Error: "Error retrieving character list"
Duration: ~ 5 min

Came back in had Deserter, awesome.
Reply Quote
90 Troll Rogue
20540
Its been said that they don't read these forums. I just made this thread here so that we can document the issue. I am going to post on the support forum as well.
Reply Quote
90 Tauren Hunter
10760
Its down as i type this 7:09 pm 1-7-2013 and has went down 2 times in the last hour and not just pandaria even orgrimmar. Its really getting old at least sum blues could adress the issue and stop with the bull!@#$ that our server is fine and doesnt crash ever. Do ur jobs.
Reply Quote
90 Night Elf Druid
14455
I've been playing since 1945 EST and it hasn't crashed on me. In Pandaria doing golden lotus and some farming at half hills.

weird that its crashing for others.
Reply Quote
90 Troll Rogue
12205
Honestly, the server is just operating on old hardware.
Reply Quote
90 Troll Rogue
20540
Time: 6:20 EST 1/18
Zone: Valley of the 4 Winds
Error: "Error retrieving character list"
Duration: ~ 5 min
Reply Quote
90 Troll Rogue
20540
Time: 11:15 EST 1/18
Zone: Naxx
Error: "Error retrieving character list"
Duration: ~ 5
Reply Quote
90 Tauren Warrior
14925
8:25pm server
zone: shrine of 2 moons
kicked from game and error retrieving characters (3rd time today)
Reply Quote
90 Undead Rogue
15925
8:25 server
Rest of the server crashed, Instances still working I'm in mogu'shan palace
May god have mercy on ur souls.
Edit: I lied, i just got disconnected during my dungeon
Edited by Roz on 1/20/2013 6:29 PM PST
Reply Quote
90 Worgen Rogue
10245
8:15 ish
was in Mogu shan vaults
retrieving character list error + character with that name already exists...

been hapening every friday and sunday (raid nights)
Reply Quote
90 Night Elf Rogue
12035
Dear Blizz,
4:00 around there to around 4:10. (Realm Time.)
Outside of Stormwind, super cereal dueling.
Total number of crashes in the 10 minute period: 4.
Number of times I called blizzard dumb today because of lag, too much.
Edited by Galere on 1/21/2013 2:12 PM PST
Reply Quote
90 Undead Rogue
15925
5:07 server time
Was in shrine of the two moons
Error retrieving character list
Reply Quote
90 Orc Warrior
7660
ERROR RETRIEVING CHARACTER LIST!
ERROR RETRIEVING CHARACTER LIST!
ERROR RETRIEVING CHARACTER LIST!
ERROR RETRIEVING CHARACTER LIST!
ERROR RETRIEVING CHARACTER LIST!

Every. Damn. Day.
Reply Quote
90 Tauren Warrior
11255
- around 5pm realm time
- Mogushan Palace
- instance stopped loading enemy mobs for just me while the rest of my group could continue on with no apparent issue. Could not log out or exit game through the menus. Had to forcibly shut down the client.
- "Error retrieving character list" for about 5 minutes
Reply Quote
90 Undead Rogue
15925
9:39 server time
I was in Shrine of two Moons
Server crashed for everyone, trade chat still works but i will soon be disconnected
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)
Submit Cancel

Reported!

[Close]