WoW #114 Error

Support Forum Agent
Burzia

Instead of using the IP address that was provided, type www.yahoo.com
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Support Forum Agent
You guys experiencing this error should also try the steps mentioned in the Error 114 support article that we have on our support site: https://us.battle.net/support/en/article/battlenet-error-114

***You guys should try the steps in the support article before trying the Google DNS workaround***
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90 Blood Elf Warlock
7395
* ISP (Optus)
* Location (Brisbane Australia)
* Realm you are trying to connect to: Aman'thul (Bloodlust 12.129.209.68)
* Traceroute
Tracing route to 12.129.209.68 over a maximum of 30 hops

1 14 ms 7 ms 8 ms 10.94.0.1
2 8 ms 17 ms 15 ms rdl1-ge0-2.gw.optusnet.com.au [198.142.163.213]
3 23 ms 25 ms 38 ms bla5-ge2-1.gw.optusnet.com.au [211.29.126.77]
4 179 ms 192 ms 180 ms 203.208.131.57
5 181 ms 184 ms 194 ms xe-3-1-0.lax30.ip4.tinet.net [216.221.157.149]
6 185 ms 183 ms 193 ms as7018.lax30.ip4.tinet.net [77.67.79.174]
7 189 ms 187 ms 192 ms cr2.la2ca.ip.att.net [12.123.30.190]
8 187 ms 188 ms 185 ms gar29.la2ca.ip.att.net [12.122.129.241]
9 197 ms 186 ms 193 ms 12-122-254-238.attens.net [12.122.254.238]
10 187 ms 193 ms 187 ms mdf001c7613r0003-gig-12-1.lax1.attens.net [12.129.193.254]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
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Support Forum Agent
Update:

Our network admins, along with our backbone server network admins have looked into this issue, and it doesn't look like anything on our end is causing this. You guys will want to contact your ISP to have them look into this issue further.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information
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90 Undead Priest
2790
Just tried 3 different ISP and nothing worked couldn't log in. Sydney (Internode, TPG and iinet) non working..
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95 Human Mage
6240
Hi I am having this issue.. I thoguht it was wow so i re downloaded it and installed it.. What a waste of time haah!

Isp - Optus
Location - Sydney
Realm - Bloodlust (12.129.209.68)

C:\Users\Thomas>tracert 12.129.209.68

Tracing route to 12.129.209.68 over a maximum of 30 hops

1 * * * Request timed out.
2 7 ms 7 ms 7 ms sbr5-ge2-1-4.gw.optusnet.com.au [198.142.163.61]

3 9 ms 9 ms 9 ms bla5-ge3-2.gw.optusnet.com.au [211.29.126.81]
4 172 ms 173 ms 171 ms 203.208.190.101
5 186 ms 172 ms 171 ms xe-2-3-0.lax30.ip4.tinet.net [216.221.157.153]
6 217 ms 172 ms 171 ms as7018.lax30.ip4.tinet.net [77.67.79.174]
7 180 ms 182 ms 176 ms cr1.la2ca.ip.att.net [12.123.30.18]
8 173 ms 173 ms 173 ms gar20.la2ca.ip.att.net [12.122.128.181]
9 255 ms 176 ms 175 ms 12-122-254-234.attens.net [12.122.254.234]
10 174 ms 175 ms 183 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.12
9.193.250]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Edited by Letthiswork on 1/18/2013 7:20 PM PST
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95 Human Mage
6240
Here is a tracert from AAPT network..

C:\Users\speedtest>tracert 12.129.209.68

Tracing route to 12.129.209.68 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.88.1
2 13 ms 13 ms 13 ms 10.0.0.1
3 13 ms 13 ms 13 ms 10.124.40.3
4 20 ms 16 ms 14 ms pe-5024846-sglebinte01.gw.aapt.com.au [203.174.1
91.125]
5 14 ms 14 ms 14 ms te3-3.sglebdist01.aapt.net.au [203.131.60.38]
6 14 ms 14 ms 14 ms po6.sglebbrdr01.aapt.net.au [202.10.14.7]
7 13 ms 14 ms 18 ms g1-1-0-1588.akcr8.global-gateway.net.nz [122.56.
118.201]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 221 ms 190 ms 190 ms sl-st50-pa-.sprintlink.net [144.223.243.5]
12 170 ms 169 ms 169 ms sl-crs1-sj-.sprintlink.net [144.232.1.187]
13 193 ms 193 ms 193 ms gip-stock-5-pos-oc3.gip.net [144.232.4.134]
14 173 ms 175 ms 173 ms 144.232.1.70
15 183 ms 183 ms 182 ms cr1.sffca.ip.att.net [12.122.200.10]
16 172 ms 175 ms 175 ms cr1.la2ca.ip.att.net [12.122.3.122]
17 170 ms 170 ms 171 ms gar20.la2ca.ip.att.net [12.122.128.181]
18 181 ms 203 ms 171 ms 12-122-254-234.attens.net [12.122.254.234]
19 180 ms 180 ms 180 ms 206.16.68.46
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Reply Quote
90 Blood Elf Warlock
9915
Here's mine:

ISP- Dodo
Location- Melbourne
Realm - Bloodlust (12.129.209.68)

Tracing route to 12.129.209.68 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 192.168.1.1
2 85 ms 131 ms 241 ms 123-2-2-250.core.dodo.com.au [123.2.2.250]
3 76 ms 70 ms 125 ms 123-2-4-1.core.dodo.com.au [123.2.4.1]
4 103 ms 141 ms 145 ms bundle-ether11.win24.melbourne.telstra.net [165.228.21.137]
5 * 101 ms 105 ms bundle-ether6.win-core1.melbourne.telstra.net [203.50.11.58]
6 100 ms * 230 ms bundle-ether12.ken-core4.sydney.telstra.net [203.50.11.12]
7 119 ms 106 ms * bundle-ether1.pad-gw2.sydney.telstra.net [203.50.6.29]
8 108 ms 98 ms 144 ms 203.50.13.118
9 246 ms 203 ms 233 ms i-0-5-0-0.paix-core01.bx.telstraglobal.net [202.84.144.157]
10 231 ms 256 ms 323 ms i-0-0-0-3.paix02.bi.telstraglobal.net [202.84.251.94]
11 309 ms 220 ms 263 ms 206.24.240.149
12 251 ms 380 ms 188 ms er2-xe-3-1-0.sanjoseequinix.savvis.net [204.70.200.197]
13 229 ms 334 ms 254 ms pr2-ge-7-0-0.sanjoseequinix.savvis.net [204.70.203.22]
14 248 ms 249 ms 256 ms savvis-gw.sffca.ip.att.net [192.205.36.5]
15 262 ms 305 ms 266 ms cr1.sffca.ip.att.net [12.122.137.126]
16 246 ms 225 ms 302 ms cr1.la2ca.ip.att.net [12.122.3.122]
17 401 ms * 249 ms gar20.la2ca.ip.att.net [12.122.128.181]
18 254 ms 324 ms 332 ms 12.122.251.190
19 234 ms 259 ms 255 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

I can log on with the other pc in the house. Just not mine....
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90 Pandaren Shaman
5375
ISP: Optusnet
Location: Canberra, Australia
Realm: Khaz'goroth


Tracing route to 12.129.209.68 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.0.1
2 73 ms 34 ms 28 ms mit800.ba.optusnet.com.au [198.142.128.129]
3 70 ms 73 ms 65 ms hum2-ge5-1-9-904.gw.optusnet.com.au [198.142.139.33]
4 36 ms 37 ms 37 ms bla5-ge13-0.gw.optusnet.com.au [211.29.125.249]
5 205 ms 205 ms 208 ms 203.208.191.153
6 337 ms 612 ms 632 ms 67.17.192.5
7 208 ms 211 ms 211 ms 192.205.34.69
8 202 ms 201 ms 203 ms cr2.la2ca.ip.att.net [12.122.129.98]
9 210 ms 227 ms 207 ms gar29.la2ca.ip.att.net [12.122.129.241]
10 198 ms 198 ms 199 ms 12-122-254-234.attens.net [12.122.254.234]
11 210 ms 225 ms 209 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

here is a tracert for yahoo.com

Tracing route to ds-au-fp3.wg1.b.yahoo.com [203.84.216.121]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 21 ms 19 ms 20 ms mit800.ba.optusnet.com.au [198.142.128.129]
3 20 ms 22 ms 21 ms hum1-ge5-1-9-902.gw.optusnet.com.au [198.142.139.25]
4 39 ms 38 ms 37 ms sun4-unk8-1.gw.optusnet.com.au [198.142.160.226]
5 42 ms 39 ms 40 ms xe-5-0-0.md22.optus.net.au [119.225.56.253]
6 * * * Request timed out.
7 43 ms 44 ms 45 ms 119.225.142.42
8 41 ms 40 ms 40 ms ge-0-0-2.cor02.syd03.nsw.VOCUS.net.au [114.31.192.68]
9 40 ms 40 ms 41 ms ten-0-2-0-0.cor03.syd03.nsw.VOCUS.net.au [175.45.72.120]
10 42 ms 41 ms 41 ms ten-0-5-0-1.cor01.syd04.nsw.VOCUS.net.au [175.45.72.118]
11 39 ms 39 ms * ge-0-0-1.bdr02.syd04.nsw.VOCUS.net.au [175.45.72.80]
12 49 ms 50 ms 50 ms ip-194.73.45.175.VOCUS.net.au [175.45.73.194]
13 49 ms 50 ms 49 ms 27.111.240.144
14 41 ms 41 ms 39 ms mail.selectv.com [202.177.221.2]
15 40 ms 39 ms 40 ms et-17-9.bas2-1-prd.aue.yahoo.com [115.178.6.201]
16 49 ms 49 ms 50 ms r2.ycpi.vip.aue.yahoo.net [203.84.216.121]

Trace complete.
Edited by Shammydel on 1/18/2013 7:58 PM PST
Reply Quote
87 Goblin Rogue
5750
Brisbane Australia
Optus Cable
Dath'Remar Bloodlust BG

I tried the dns change and nothing...

Tracing route to 12.129.209.68 over a maximum of 30 hops

1 7 ms 10 ms 9 ms Enamorila [0.0.0.0]
2 12 ms 9 ms 9 ms rdl2-ge5-1-5.gw.optusnet.com.au [198.142.192.117]
3 31 ms 26 ms 26 ms bla5-ge13-0.gw.optusnet.com.au [211.29.125.249]
4 188 ms 190 ms 188 ms 203.208.190.101
5 200 ms 202 ms 198 ms xe-3-1-0.lax30.ip4.tinet.net [216.221.157.149]
6 194 ms 195 ms 194 ms as7018.lax30.ip4.tinet.net [77.67.79.174]
7 192 ms 199 ms 196 ms cr1.la2ca.ip.att.net [12.123.30.18]
8 197 ms 195 ms 295 ms gar20.la2ca.ip.att.net [12.122.128.181]
9 194 ms 197 ms 196 ms 12.122.251.190
10 206 ms 196 ms 195 ms 12.129.193.250
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * *
Reply Quote
90 Gnome Warlock
7350
Been having the same issue but it didn't start until I added an authenticator.
Prior to that I've been able to play all day.
I have tried ALL the steps and NOTHING.
I have also had my authenticator removed by the VERY helpful blizzard team and still NOTHING.

=sigh=

Also my hubby is using the same Internet connection and he's have NO problems at all.

As I said I had NO problems until I added an authenticator =(
Edited by Gweniver on 1/18/2013 9:06 PM PST
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71 Tauren Paladin
830
That DNS fix isn't working for me
http://img580.imageshack.us/img580/3081/1358571828099.png
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87 Goblin Rogue
5750
Just tried on my mates computer, he can log in on his account but i cant on mine. The only difference is that i have an authenticator and he does not.
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90 Gnome Warlock
7350
OK so I followed the link to http://us.battle.net/d3/en/forum/topic/7392969288

and followed the steps and.....IT WORKED!!!!!
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95 Human Mage
6240
Hmm i got it working.

I changed both my IP4 and IP6
IPV4- 8.8.8.8/4.4.4.4
IPV6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844

Then went into CMD and ran a release/renew and a dns flush..

Press windows "R" and then type in "cmd" in the run.exe box

In the command prompt type in the below
ipconfig /release
ipconfig /renew
ipconfig /flushdns

try wow now.. worked for me
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90 Tauren Paladin
17195
My girlfriend is having these same issues and we tried all of the above... no success.

Any more wisdom?
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71 Tauren Paladin
830
Dear god almighty, i had everything set up, added the IPv6 settings then what i forgot is to flush the DNS settings.
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90 Blood Elf Warlock
9915
Cache cleared. Changed IP4 and IP6 settings. Flushed the DNS. No luck. Fresh installation meeting the same error.

This only happened after installing the authenticator this morning.
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90 Blood Elf Warlock
9915
Update:

Our network admins, along with our backbone server network admins have looked into this issue, and it doesn't look like anything on our end is causing this. You guys will want to contact your ISP to have them look into this issue further.


It would be nice if ISP's took the inability to connect to a game seriously. Unfortunately, mine does not :(
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