Remote Guild chat not priority?

100 Goblin Shaman
I know the patch is priority but this remote guild chat issue has been going on for quite some time. Is it not a priority to be fixed at this time?
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90 Pandaren Monk
1 week later remote down again...Pattern here?
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Quality Assurance
Actually, it isn't always the same pattern, until you're talking about chaos theory, in which case all systems fail. Last night a server went down and we restarted it this morning.
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