If you wish to retain any respect for GMs, you need to ignore every word Draztal says. The guy is simply poison who doesn't give real answers, and never has (at least from what I have seen). His posts have always been very belittling to players and represents the very reason people so often get upset with gaming companies: "if you disagree with us, too bad, we are right and you are wrong."
You can see how great the community of this game can actually be in most threads started by GC, because you can see he actually cares about this game greatly and wants genuine feedback in order to make the game better. You can tell GC actually cares about the customer's opinion and wants to make WoW the best game it can possibly be, and the players greatly, greatly, greatly appreciate that.
And you can see how terrible the community of this game can actually be in every single thread where Draztal posts. I love Blizzard and the wonderful games they have put out, and while I don't always agree with all of their decision making when it comes to what is best for the game, I know they genuinely are trying to make the game better for the community at large. However, every time I read a Draztal post (especially those he posted during Dragon Soul), I want to throw my computer and swear off Blizzard forever. You are better off not reading blue posts in the EU.