Can't download game client

90 Human Mage
7725
I'm trying to re-install the game by downloading it from battle.net. After I download a folder appears named " World of Warcraft Setup". I open it and it starts checking for updates, then it goes to "Updating Blizzard Update Agent" and it gets stuck there, the loading bar doesn't move at all. I've tried downloading it over and over again, restarting the computer and deleting the Battle.net folder and nothing works, please help :/
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Support Forum Agent
Can you post your system specs? This will help us in troubleshooting.

Obtaining System Information
    1. Hold the 'Option' Key and choose System Profiler/Information from the Apple Menu.

    2. Copy the information from the following sections:
  • Hardware (remove the Serial Number line)
  • Graphics/Displays
  • Software (remove the Computer Name and User Name lines)
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90 Night Elf Priest
3505
I am having the same issues. It freezes at about a little over halfway through "Updating Blizzard Update Agent" This is a brand new computer.
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90 Night Elf Priest
3505
Just so you know...If you click the apple icon in the top left corner and click software update, it takes about 45 minutes to complete but after updating my system I am now successfully downloading the game. I hope this works for you as well.
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90 Gnome Death Knight
4890
Mine is stuck on checking for updates, it does nothing and the bar doesn't move at all. I have reinstalled the game several times etc.... I havn't been able to play since Tuesday. I have windows 7 professional service pack 1. 64 bit operating system. Please someone help. Thanks
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MVP - Technical Support
90 Draenei Mage
6490
Mine is stuck on checking for updates, it does nothing and the bar doesn't move at all. I have reinstalled the game several times etc.... I havn't been able to play since Tuesday. I have windows 7 professional service pack 1. 64 bit operating system. Please someone help. Thanks


Your in the wrong forums.

You need these ones :

http://us.battle.net/wow/en/forum/1011701/

This is the Mac side :3
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85 Night Elf Hunter
1355
Alright,i have like a 2010 computer and ive been playing wow from 2011 and and it just started doing a problem to me on febuary and what i did was just uninstall hoping i could download the hole thing again but i cant.....the probelm is i download the game client and it opens to LOOKING FOR UPDATES and it does not move at all.....PLEASE HELP ME GET BACK ON WOW
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85 Night Elf Hunter
1355
I have the hp omni 100 pc
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Support Forum Agent
Try deleting the battle.net tools and seeing if that helps.
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85 Night Elf Hunter
1355
were do i find that
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85 Night Elf Hunter
1355
and that is for mac...i dont have the mac
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85 Night Elf Hunter
1355
idk whats going on....im getting really fustrated and i cant play wow i just got mists of pandaria...and i cant even play it....I DELETED EVERY thing that envolves wow and the game clients still dont work...im crying
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20 Blood Elf Hunter
2940
Same here. I am gonna play toss the computer out the window game soon. NO ONE seems to care to offer a useful suggestion. Thinking of leaving WOW because who wants to pay for something I can't use.
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Support Forum Agent
Please keep in mind that this forum is for Mac users. If you're experiencing issues on Windows, then you will need to post in the Windows forums for additional assistance.

http://us.battle.net/wow/en/forum/1011701/

If you are on a Mac, please post your system specs, so we can help you out.

Obtaining System Information
    1. Hold the 'Option' Key and choose System Profiler/Information from the Apple Menu.

    2. Copy the information from the following sections:
  • Hardware (remove the Serial Number line)
  • Graphics/Displays
  • Software (remove the Computer Name and User Name lines)
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85 Blood Elf Paladin
6280
I had the same issue. I followed removing the Hidden file and also un-installed the whole game. None of this worked. World of Warcraft is using the setting of you web browsers to download the client. Once I had removed and reinstall my Web browsers it resolved the issue. I was using Nightly by FireFox.
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85 Night Elf Druid
1745
So, I download it and it gets stuck at Checking for Updates and doesn't move at all. I updated my Software and tried the option and it just doesn't work... Please help me!
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82 Blood Elf Death Knight
1020
I have tried everything, but when i press on the installer it starts up for a second then says "An unexpected error occurred please try again or contact customer support"
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13 Worgen Druid
0
i want to get back WoW but it shows that "the extended attributes are inconsistent"

can you help me? it might not happen for everyone...
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Support Forum Agent
Are you using Windows, Karie? It looks like changing themes may help. Please let us know if that helps.
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