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Is your hunter named batou and does it use a hound named gabriel? On another note, you might be able to track the primary acount through achievement records since when the main gets X the alt at 29 will get it at the same point. I checked and sadly this guy has been innactive for so long you can't even read the records.
In some instances where users are innactive for so long GMs can force name changes but it is really hit or miss on that front.
First thing I would suggest is to ticket a GM for this name. I've been lucky with this on 3 occasions.
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