Subscription question

89 Orc Monk
7725
Is it possible for the subscription to just... cancel itself when you choose the 6 month plan?
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90 Human Warlock
7870
nope. after the initial transaction is cleared you would have to go in and cancel it manually then the account woudl cut off after 6 months.

alternativly you can purchase digital time car codes from the blizzard store i belive one option is 180 days.
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43 Pandaren Monk
11875
02/15/2013 07:26 AMPosted by Garita
Is it possible for the subscription to just... cancel itself when you choose the 6 month plan?

Are you asking because you want it to cancel? or because it did cancel and you do not understand why?

If you choose a 6 month recurring subscription, it will continue to bill every 6 months until you manually cancel it. You can manually cancel it at any time during the 6 months up until a couple of days before it is due to bill. The account will go into a pending status for a few days before and after the bill date. You are still able to play but you cannot cancel during that time as the payment is being processed.

If you just added 6 months time and it canceled that would mean that somewhere down the line the payment either failed, was rejected, or charged back by the bank.
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89 Orc Monk
7725
nope. after the initial transaction is cleared you would have to go in and cancel it manually then the account woudl cut off after 6 months.

alternativly you can purchase digital time car codes from the blizzard store i belive one option is 180 days.

Can a change of expiration date freeze the renewal process?
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90 Draenei Shaman
10950
Yes it could. You need to go in and actually 're subscribe' with the new card details.
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80 Gnome Rogue
AnW
11270
02/15/2013 07:37 AMPosted by Garita
Can a change of expiration date freeze the renewal process?


Yes.
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43 Pandaren Monk
11875
02/15/2013 07:37 AMPosted by Garita
Can a change of expiration date freeze the renewal process?

As the others stated yes it can and does. We see posts here quite frequently with this same issue.

I suggest making a new billing profile for that card. Sometimes if you go in and edit, to change the date, it can still have issues. In my experience it works better if you just do it like you are adding a brand new card.

Also you can find helpful instructions in the sticky at the top of this thread.
http://us.battle.net/wow/en/forum/topic/6147177758
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