How long is mop order transaction?
The sticky in this forum can help with basic payment information and tips.
From what I can see, Masutoo, the method of payment you are using is in a different name with an entirely different address for the profile. I suspect none of the primary contact information, namely your address/country, is correct. Because our system looks at the contact information for the method of payment as well as the account that may cause some issues.
If the information in the Billing Profile is correct the purchase may still process. If not you may need to contact our Billing and Account Services department. It might be a good idea to do that anyway so that your account can be updated with the correct information.
02/15/2013 02:44 AMPosted by AverianolvisThe only theory
Please stop giving bad information. Do not start posting opinions about states. The swearing is against the rules, too.
And Oregon, really? This isn't the place for it. And putting that you are kidding at the end of it does not subtract from breaking the rules, either.
02/15/2013 06:27 AMPosted by MasutooStill waiting, but you say useing my mom's credit card may cause problems in the transaction?
Perhaps, but I'd say the primary issue may be that the contact information you listed on your account isn't real. I don't know if you included a real or fake name but I'm guessing you are not in the country you listed nor is the street and city nonaya. :)
As I said, our systems check against the method of payment you use, if the information itself is not valid that could be what is causing the update to stall.
02/15/2013 01:08 PMPosted by VrakthrisStill waiting, but you say useing my mom's credit card may cause problems in the transaction?
Perhaps, but I'd say the primary issue may be that the contact information you listed on your account isn't real.
This might be a really good time for you to work with Billing to get your account corrected to reflect your real information. No one ever thinks it can hapen to them but should your account be hacked you're running a real risk of not being able to recover it.
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