As some of you have discovered, your character service has processed. Reports I am receiving indicate that the issue should be resolved. Please keep in mind that it will likely take a few hours to clear out the back up.
We'll continue to monitor the situation but *fingers crossed* the edge of the woods appears to be visible. :)
Thank you all for your patience while this matter was being worked on.
We've received reports of several character services taking considerably longer than they normally do. This matter is currently under investigation though thus far it appears that the system is just a little backed up.
We will continue to monitor the situation and if that status changes we'll provide what updates we can when they are made available.
In the meantime, to help avoid any other complications I would recommend reviewing the following troubleshooting advice.
Note: Just for those who may experience it, it is normal during the transfer process for a copy of the character to exist on both the source realm as well as the destination realm. The "extra" will clear up once the service is completed.
Edit: Just so there is no confusion, we are aware of the current delays with our character services. The matter is being worked on and while I do not have an ETA as of yet, we hope to have the issue resolved as soon as possible