So is this going to be the first Resto Shaman-related post to hit cap ever on the Healing Forums? Should I notify Guinness and get my camera?
It would be foolish to believe that blizzard does not have a much more acccurate database the includes the relevant data in house.
I would respectfully argue it is foolish to believe they have a secret, more accurate database than what is publicly available.
The developers have been saying things like "we aren't seeing that" and "we like where shaman heals are currently" for, what, a minimum of three years now? They said it all through the cataclysm beta testing. They said it for months and months after cataclysm was released, and they actually said it just days before suddenly buffing purification by 15%.
Kinda yea. It's almost like an appeal to authority to me. If we use the best data we have available to us in addition to our personal accounts and logs, and someone says we are wrong but doesn't provide their own data to back up their assertions, that's basically a fallacy. Many in this thread are using the best data they have available in the best way they know how and are constantly looking for new data to either reaffirm themselves or counter their own data. That is what they are supposed to do when they feel there's a problem, and thus they expect the same amount of effort to go into a counter-argument, and might feel slighted when that is not the case.
Now, I don't expect Blizzard to "counter" our arguments with their specific logs and data, because in general that would be a huge undertaking and would need to be updated after every patch and hotfix and I just think it would be a mess. If they directly address these complaints and say "we aren't seeing that", there's no reason to assume they are outright lying (you have to watch their wordplay though).
However, because of that, it's also usually a bad idea to say "you are fine" or something, and that's it (doing/saying nothing for an extended period is also taken as "you are fine" or "the situation doesn't need addressed until next patch" or something). I know Blizzard doesn't like to hear from people that they "feel ignored", but in certain situations (like this particular one) I think that complaint is justified.
No one should expect any company to be like "Oh we are so terrible, everything you said about us is true *cry in corner*" but there's a grey area between that and genuinely feeling/seeing a lack of effort at all on Blizzard's part. I can't speak for everyone, but it seems like a lot of players really do expect better from them, or at least a real attempt to fix these discrepancies, mend their mistakes and learn from them. Kinda like a parent who sees their A honor student bring home a D on a test. You don't hate them for it, but you are certainly disappointed and expect the situation to improve *quickly* when you know they are definitely capable of better, right?
We are not really seeing the "learn from your mistakes" part, or the "work on it" part, or anything, really, and Blizzard aren't children that should need to be scolded. At the end of the day, Resto Shaman really don't need public groveling, just something done about it that actually matters in a timely fashion. This raid's gonna be around a while.