Experiencing high ping since 5.2

90 Pandaren Shaman
12520
Since 5.2 was released my latency has been jumping, from a stable 30-50ms all the way to 2500+ during rbg's. I called my internet provider (Cox), and they initially diagnosed the problem as a faulty router. Fine, my router's ~6 years old, fair enough. I replace it with a brand new Linksys E2500 router. I make sure my firewall is disabled, and I ran a speedtest to confirm that I was receiving the same speed internet I was paying for (~25mbps). It's extremely frustrating getting random 10-30 second lag spikes, especially during rbg's, and I'm wondering if any of you fellow WoW players/mods have a possible solution. As of now, I've had to give up rbg's and raids I do with friends until I can fix this problem. :(

Posting traceroute below:

traceroute to us.logon.battle.net (12.129.206.130), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 3.468 ms 2.867 ms 2.934 ms
2 * * *
3 ip68-4-12-93.oc.oc.cox.net (68.4.12.93) 12.770 ms 9.845 ms 19.919 ms
4 68.4.15.250 (68.4.15.250) 13.242 ms 24.058 ms 13.464 ms
5 ip68-4-11-10.oc.oc.cox.net (68.4.11.10) 13.698 ms 12.871 ms 13.743 ms
6 xe-7-0-2.edge2.losangeles9.level3.net (4.53.230.37) 13.209 ms
xe-5-0-1.edge2.losangeles9.level3.net (4.53.230.85) 19.382 ms
xe-7-3-2.edge2.losangeles9.level3.net (4.53.230.69) 13.336 ms
7 vlan60.csw1.losangeles1.level3.net (4.69.144.62) 18.103 ms
vlan70.csw2.losangeles1.level3.net (4.69.144.126) 17.673 ms
vlan60.csw1.losangeles1.level3.net (4.69.144.62) 18.358 ms
8 ae-73-73.ebr3.losangeles1.level3.net (4.69.137.37) 18.012 ms * *
9 ae-7-7.ebr2.tustin1.level3.net (4.69.153.226) 16.706 ms 27.016 ms
ae-6-6.ebr1.tustin1.level3.net (4.69.153.222) 19.748 ms
10 ae-207-3607.bar2.tustin1.level3.net (4.69.158.122) 16.095 ms
ae-105-3505.bar2.tustin1.level3.net (4.69.158.98) 18.186 ms
ae-106-3506.bar2.tustin1.level3.net (4.69.158.102) 15.799 ms
11 192.205.37.145 (192.205.37.145) 18.875 ms 19.481 ms 19.150 ms
12 cr2.la2ca.ip.att.net (12.122.129.106) 28.724 ms 46.600 ms 27.953 ms
13 gar29.la2ca.ip.att.net (12.122.129.241) 25.711 ms 29.667 ms 22.199 ms
14 12.122.251.190 (12.122.251.190) 19.214 ms
12-122-254-234.attens.net (12.122.254.234) 30.921 ms
12-122-254-238.attens.net (12.122.254.238) 14.794 ms
15 mdf001c7613r0003-gig-12-1.lax1.attens.net (12.129.193.254) 17.372 ms
206.16.68.46 (206.16.68.46) 35.882 ms
mdf001c7613r0002.lax1.attens.net (206.16.68.54) 36.633 ms
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
Edited by Jamrocks on 4/2/2013 9:03 PM PDT
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Support Forum Agent
Do you mean patch 5.2 or you playing 5.3 on the PTR?
Edited by Machkhan on 4/3/2013 7:01 AM PDT
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90 Pandaren Shaman
12520
I'm sorry, I meant 5.2.
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MVP - Technical Support
97 Draenei Mage
6645
If you have bad lag you should be running a traceroute to your realm server not the login server.

For the addresses :

https://us.battle.net/support/en/article/performing-a-traceroute
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