Log-in Glitch on Battle.net Sites
While I would rather use my firefox it is not worth relogging in every few minutes.
So I guess I need to use IE for Blizzard sites for some reason while I keep using Firefox for everything else.
Edit: I guess Blizzard saw my post and fixed IE working. So now I get logged out with that browser also. sigh.
I had to go into Tools>Options>Privacy, then UNcheck Always Use Private Browsing Mode. I also had to recheck Enable Cookies.
I've never had to alter those settings before, so I'm not sure why they suddenly changed on me, but after I set it back, I've had no issues staying logged into the forums.
*shrug* Could be completely unrelated to everyone else's issue, but I just thought I'd throw that out there.
Using Google Chrome(I believe fully updated) with AdBlock Plus. Windows 7 Home Premium 64 bit.
Started a couple weeks ago. Have the keep me logged in checked and it still logs me out and asks for email and password. Seems to happen every 10 or so minutes if I haven't changed pages or even shorter amount of time. Never happened like this before..
Delete either of these cookies and you can refresh the page without being logged out. Delete both and you become logged out. I performed this test with both a Diablo 3 page and a WoW page open at the same time. Deleting both cookies killed my login for the currently viewed page. Switching to the other page that was open and refreshing it restored the cookie's functionality (and presence), and also restored my login status to the first site's page.
That is, if I deleted both cookies while viewing the WoW page and hit Refresh, I had to re-enter my login details. I was only asked for my authenticator if my IP changed as I have the "remember computer for 30 days" selected since I'm the only one with access to my devices. If I refrained from entering the login information, but instead switched to the Diablo 3 page and hit Refresh, the cookies were restored to the still open WoW session and I could refresh the WoW page and I'd be logged in again.
The /support directory listing in the session specific cookie coupled with the date this started leads me to believe that there are some bugs being ironed out with regard to the new functionality of the in-game browser client for World of Warcraft and both cookies mentioned above are being timed out improperly.
Usually when the JSESSIONID cookie times out, you merely have to click the Log In Now banner up at the top of the page and it will log you back in as your login.key and opt cookies are still valid (they have expirations at least 15 days from the start of your last session). What appears to be happening now though, is that when the JSESSIONID (/support) cookie times out, it's causing the opt cookie to expire as well.
As I noted, if one goes, you should still be able to login. I demonstrated that above by manually deleting the JSESSIONID (/support) cookie before it timed out so it couldn't wipe out the opt cookie. But when both cookies are expired or deleted (as appears to happen when the JSESSIONID cookie times out and wipes the opt cookie out), you have to re-enter your login information.
I'm going to try one final test which is to let my current session expire (log me out upon refresh) and then switch over to my other open session (I have both WoW and D3 pages up at the moment) and see if switching to the other reactivates the two cookies like it did during my manual delete and switch tests.
As it may take some time for my session to time out, it may be a few hours before I can report back on this. Once I have the results I'll post them here and see if I can escalate this issue.
Personally, I see no reason I should switch to IE or another browser when Firefox has worked just fine for me.
That aside, still waiting to see some sort of acknowledgement on a problem existing beyond just other players saying they're having the same issue.
Browsers used and Update Versions when having this issue:
Btw, I'm using the most recent version of Chrome
I have to relog even if I am just inactive for a period of time. I leave the forums up while I'm in-game sometimes and in the time it takes to clear a wing of LFR, I'll be required to relog when I get back.
We were notified of this issue recently, and are looking into it. Thank you for your patience!
Much appreciated on some sort of response. I did come on today and found myself to still be logged in, so hopefully it's been at least partially patched. :D
I had not logged back in for a day and was showing as logged out last night when I got off the website. This morning when I restarted my computer and went back to the website I was showing as logged in.
I have also not been logged out yet this morning.
I am knocking on virtual wood that this is fixed.
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