By the time I got back in game, another GM contacted me and was most helpful. They resolved the issue within minutes. I came back to edit my post to reflect this and give the new GM their due credit, only to find that someone called Thunderwulf had lectured me about how "Sometimes the answer is just "NO". Regardless of whether or not you like it. That's not poor service, that's policy. Please don't necro 6 month old threads. Use the survey for it's intended purpose".
Well thanks Thunderwulf. However it appears that sometimes the answer is also "YES". And in relation to "That's not poor service, that's policy" - the OP I was replying to actually mentioned that their GM gave them good service specifically by NOT just regurgitating policy but by going beyond it. When they tell you "NO" when the answer could just as easily have been "YES", well that IS poor service.And don't lecture me about necroing 6 mth old threads. It wasn't locked, there was a "reply" option, and I replied with a comment directly relating to the OP. This is what forums are for. It's not for replying with condescending, unhelpful comments such as yours. Or are you new to the internet Thunderwulf?
At any rate, thanks so much for your contribution.
Best of all though, a blue named Vrakthris deleted my entire post and, again, in a condescending manner, added " If you wish to provide feedback on the experience you had with a rep, Molpa, please avail yourself of the survey which should be available once your ticket has been marked as resolved".
Well Vrakthris, the first thing I did was respond via the survey sent to me. Before I googled the GM and found this thread. Your comment however begs the question - Why didn't you give the OP the same advice? You were happy to let them post about their experience here. Was that because they were bordering on sycophancy? Do you welcome positive comments here but insist that negative ones stay hidden in Blizz surveys?
Funny, forums are meant to provide relevant information to an interested community. The first two posts did just that. The next two however, those of Thunderwulf and Vrakthris, didn't. Just a couple of fragile egos on the defensive.
Grats on not understanding what a forum is for. Now go ahead and edit/delete/or otherwise "moderate" this thread. Demonstrate my point for me.