I love this game; I really do. Despite a few less-than-stellar sequences it’s still my opinion that Blizzard has done a fabulous job with their creation, and they continue to give us amazing entertainment at the low cost of only $15/month.
However:(quoted from Dalius' post)
. . . I don't cut the developers, games designers, and their management any slack... and the simple reason is Blizzcon that year.
[ . . . ]
decided that sanctioning the entertainment which blatantly bashed the Alliance was an awesome and well use of their time and money. Which sparked an even bigger fire storm and added even more crazy static to their feedback...it would be disingenuous now to absolve them of any culpability now.
[ . . . ]
In other words they get no sympathy and bore no excuses - they made their job harder at an already difficult time for the cheap laughs at half their peeps. I expect that attitude from teenagers not a game company.
That Blizzcon incident was a PR disaster, and I think the Warcraft devs will be reaping the whirlwind for many years, even if the details are forgotten by most.
The Blizzcon thing was definitely the moment that my disillusionment set in, for the reasons that Dalius describes above. I came close to quitting the game because that incident left such a bad taste. To a surprising extent it destroyed my enjoyment and immersion in this game world.
I got over it and continued my subscription, but my playing time hasn’t been quite the same since. I happily accept the lore and story as told by Blizzard, and I don’t get upset at the small stuff, not even at the uneven quality of the Horde and Alliance experiences . . . but I am more aware of it now. I don’t object to Horde actions driving the main story; I think that’s inevitable because the Alliance has always operated in reaction to the Horde threat; they had no choice. Otherwise they’d probably just be living their lives and quarrelling among themselves. I’m perfectly aware that game-play is more important than story if a choice must be made, and I don’t object to fictional characters acting irrationally, because if they were always sensible and logical there would be no stories. (Though established characters and groups acting way out of character can be a bit disconcerting.)
There is a real issue for many players over this uneven Horde/Alliance situation. It does exist, even though the reasons and explanations offered by posters are often poorly articulated and sometimes nonsensical. I’m not sure there is a solution in-game at present, but . . .I do feel very strongly that Blizzard must first make an attempt to remedy their corporate culture that allows a strongly one-sided faction preference to be publicly displayed and celebrated, and that allows the public mocking of the faction that is not favoured. That isn’t cool, guys.
If the coming Blizzcon can foster an atmosphere of good-natured rivalry between the two WoW factions, instead of contempt toward one side (however much of a “joke” it’s supposed to be), it should help. I can imagine an acceptable situation where there are two evenly matched faction-favouring teams within the company itself, cheering for their own sides and trading jabs and “jokes” but NOT aiming at their customers.
Succeed at all that, and you may perhaps be able to do something about “fixing” many Alliance players’ perception of a blatantly Horde-centric game.
.Edit: I may have posted this in the wrong thread. Can't find the post I was responding to. However, it fits well enough here, so . . .