What bothers is this. If players on the forums have legitimate concerns about the story, especially Alliance side? They are dismissed as criers, trolls and negative people in general.
Then you have the biggest idiot players of all coming on here saying, "Hey I don't play for lore,
I play to hang out with friends, stop complaining, the game is fun."
If you don't care about lore, of course you aren't going to have a problems with flaws or notice them.
I think, when you have made a game that is such a heavy money investment, for people who have been here for multiple years.
Blizzard needs to stop defending their writing, like they are George R Martin.
I would be different, if it wasn't a game and existed only in novels, that is a small investment, and smaller fee. No they shouldn't change a thing, if people don't like it.
Art isn't a democracy and should never be a democracy.
When players invest this much money? Hundreds, of hundreds, and sometimes thousands of dollars, and have complaints? You need to listen to them, Metzen and others need to let go of their egos, and make the product reflect their desires.
This isn't as simple as spending under 20.00 dollars on a novel and you don't like it.
Also, this game is no Heavy Rain.
I know the employees of Blizzard say, there isn't a unified complaint about the story coming from the Alliance players who have problems with it.
That the people who complain on the forums, are a small negative vocal few, that don't reflect the negatives of the player base, or the reaction by other costumers is outright positive.
I just cant believe that.
It sounds like an excuse, to allow the writers to do whatever the hell they want and if players don't like it, it's just too damn bad. Because they will tell the story, they want, and people who have spend a lot of money on this game can either like it or shut up.
This isn't a epic world that exists only in novels (that the writers at Blizzard don't even create themselves, they merely give a outline), or just a film.
This a game, and a product made to make money, it should reflect customers desires, not their own. If the players who only care about gameplay ignore lore all the time, then it won't hurt them at all, to listen to the complaints of lore players.
NOT YOUR STORY TO TELL.
The problem with your point is, this isn't a Forgotten Realms, Novel.
This isn't the Latest game of thrones novel.
Also this isn't a movie only, where a guy creates a script and crafts it the way he wants.
Games are heavier money investment, you spend 60 dollars on a single player game, or in this games case, close or over to 1,000 dollars on such a product.
If fans don't like the product itself, from the writing standpoint, the writing should be made to reflect, the desires of majority. It makes good business sense.
If Metzen and Blizzard's other writers want to spout the "It's our story defense", they need to work on original IPs, where the fiction, is the only thing to go on.
Where they don't have a gaming brand, to hide behind, if the lore fails and have the comfort of money coming in the brand itself, to defend their lore and think it's successful.
Stephen King? Fans of his didn't like the way a novel series of his ended, so it changed it for them.
I do agree a artist, should never go off a democracy system, or change a novel that people don't like the idea of, or films.
But those entry fees to enjoy the creation are much less steep and they don't have another aspect to them that can bring in money, like gameplay.
I asked fellow authors, if fans were spending sometimes 1,000 dollars on a single book, would they write it different, to make the majority happy.
They all said, it would be a different product, and they would write it to reflect the desire of the masses. They couldn't in good faith cram their vision in people's heads, especially knowing most were unhappy with, the vision itself.
They believe the writing in games is artistic and takes such talent, but the story itself needs to be crafted differently because it's a expensive product.
I agree with them completely.
Every writer said, they wouldn't really want to turn their Novel into game because they wouldn't have the freedom to do whatever they wanted.
They would have to craft it, for the majority to enjoy, things would have to be changed and you'd be on a team, where you may not get to do what you want.
Metzen has said, fans sometimes don't get it. Maybe it's him and his fellow writers in the company that don't. I wonder if they have even taken that into consideration, that they are going about this the wrong way.