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For some reason i logged on this morning on my 31 witch doctor which was the last character that i played with last night b4 bed and all of my gear including my money and the 1st tab of my inventory is gone. Luckily i didnt lose anything on my higher lvl characters but still this is really frustrating because now i dont have any money to even buy my gear back. Please help me T___T...
Check your friends list, if someone is on there you don't know you've been hacked.
Put in a ticket, do all the things on the security suggestions, wait for an response (48 hours), change your email and password and hope your rollback isn't too far back.
Most importantly, buy an authenticator or get one on your smart phone.
OK.. about this.. Last time i tried, the password isn't case sensitive, dunno though if they patched it already. do try it yourselves.
If you want a nice password, do a random password, so random, you can't even remember unless written in paper.
Write in paper, put infront of your PC, not unless you have people in your house that could be somewhat interested with D3 accounts :D
Type of person that reads about others being hacked on forums thinking they must have been infected with some virus or hacked a long time ago. I custom built my computer 1 month ago, very best protection, no one knows my email address because I use it only for gaming.
Woke up this morning, logged in, took me straight to character creation. Checked to see if my region had been changed, still "The Americas", so I created a new character, hit switch heroes and tried restore. My character was there, restored logged in game and all my items/gold completely gone.
This is unbelievable.
I have heard a lot about this. I have used capital letters in my password since D3 first came out...and if I ignore them when typing in my password it rejects the password. Leads me to believe that they work just fine.
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