Good Day, I'm making this thread to see if I can get a better explanation since i might just be assuming things.
My wife was playing Diablo 3 throughout the night, I was sleeping, and suddenly she got Disconnected, could not log back in to the point of resetting the modem. Once she could get everything working, her account was Blocked due to suspicious ACCESS activity, by the way we don't travel at all or anything like that. She went through the password recovery process which was pretty fast and straightforward, and she logged back in, thankfully, everything in his account was fine. Also as an observation, we both have our own physical authenticator.
So I just woke up, she told me about it, and I try to log in on my computer, to my surprise, same story.
It's going to sound funny or cliché since a lot of people that have been compromised are saying the same thing (Which I must confess found funny) but i have my own buisness, which is a computer workshop, I won't say that i'm a computer genius or anything like that, but I am very aware of the security measures that one must take into account while using an internet-enabled computer.
Both of us are very very careful about clicking links, shady websites, file sharing, all those. And we have been playing WoW for several years now without any sort of incident.
Where I am going with this is: Even though our items were ok, and nothing was lost, it's implied that both accounts were ACCESSED, and that's the reason they got insta-blocked.
I'd like some insight about what happened, if possible even from a Blue, because this makes me extremely uneasy since we have Physical Authenticators.
Anyone had something like this happen?