I have never cheated and my account worked fine the last time i logged in about 6 months ago. I submitted the first ticket asking why I was banned and how an inactive account was banned at that matter. All I got was a cut in paste statement saying:
Thank you for contacting us. An additional review of the action taken against the Diablo III account on *********@yahoo.com has been completed. We have confirmed our initial findings, and the account action will not be reversed or changed.
We understand that these policies may seem harsh, but they are in place to ensure that every player is able to enjoy their time in Diablo III. Thank you for respecting our position.
I have an authenticator so don;t think someone else had access and I also did not even have daiblo 3 installed since I got a new pc old one has been in closet untouched for the last 6 months. I submitted a second ticket readdressing the issue and also pointing out the lackluster support I received in first ticket.
Anyone else run into this issue or know a more effective way to get an answer from blizzard?
Been a blizzard fan since original Warcraft and this is just like a kick in the teeth considering the account has been inactive for so long. Only prob I ever had blizzard game was WOW account got hacked i nvanilla and I got a response same day and it was fixed in less then 4 hours.
When did blizzards CS go to crap?