Support

Dec 5 CROWDS on Twitter - The Fifth Season Do you like helping other players? Have a good knowledge of Blizzard games and services? Then this might be for you! Keep reading, adventurer. "So… what's this CROWDS thing about?", you might ask yourself. CROWDS is a community-based support initiative that allows players to help their fellow adventurers through Twitter, using an Android-based mobile app tied to our Twitter channels. This app allows you to see and respond to tweets that are asking Blizzard for help. You can find more detailed information on CROWDS and how to use the app on our support site article. It doesn't matter if you've participated in previous seasons or are just thinking about joining now, we would love to see you take part and, just like the previous seasons, we even have some prizes ready for the best contributors. We know, we know, helping others is its own reward… but a bit extra doesn't hurt either, does it? So, if you manage to outshine your fellow participants, you'll be able to choose from some fancy rewards. It doesn't matter what the Kobolds say, you DO take candle*. *Candle proved too difficult to take, you'll be able to choose from the following: Hearthstone: Card Packs (x7), including Kobolds & Catacombs! Heroes of the Storm: Loot Chests (x12) Overwatch: Loot Boxes (x11) StarCraft II: Co-op Commanders (pick any 2 and/or share with a friend) StarCraft II: Announcers(pick any 2 and/or share with a friend) NOTE: Please be aware that using protected Tweets may prevent others from viewing your responses, disqualifying you from participation. Be sure to set your Tweets to public in order to remain visible and eligible for potential rewards!Vrakthris0 Dec 5
Feb 4, 2014 Welcome to the Classic Games Support Forum Welcome to the Technical Support forum for Blizzard Classic Games. This forum exists to provide our customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzard Tech Support staff regularly monitors and replies to this forum (between 7am-8pm Pacific, 7 days a week) and will do their best to assist you with your issue. If you cannot resolve your issue through the forum, we recommend checking our Knowledge Center for resolutions and workarounds for common issues at http://battle.net/support/ and if unable to locate a solution, please go ahead and create a new post regarding your issue using the guidelines below. Please keep all posts on topic. This means technical issues, advice, and discussion of technical issues. When requesting assistance with or discussion an issue, please create your own thread unless a topic for the issue already exists. Do not hijack threads with your new topic. Posting an issue which is similar but different from the original topic means that your request may be missed or the original request ignored. Please post a subject with a clear summary of your issue. Starting posts with "I need help!" or "Can't play no matter what" only serves to make your issue harder to resolve. We understand that emotions can run high while dealing with technical issues, but posting in an abusive or disparaging manner will not be tolerated, and does not advance our goal of providing assistance to the widest audience of customers in this forum. Please do not post direct contact info for other companies. It is acceptable to post links to websites where contact info can be found, but posting the information here on the forum is not permitted. We hope that this forum can continue to be a place where users can find quick resolutions to their issues. To help do this we ask that the Forum Code of Conduct and forum guidelines be observed at all times when contributing to discussions.Omrakos0 Feb 4, 2014
Jun 3, 2017 Unable to connect to Game Servers - Port 6112 Error Hey all, We wanted to make the information on this issue readily visible as we've noticed a number of topics on the forums for this issue. ... Please note that Support cannot remove the jailing on CD keys, so your best bet is to wait this out and avoid VPN use while playing the game in the future. VPN use restrictions are designed to combat exploitative play. We know that a number of you use VPNs/Proxies to play with friends from within in your house. As a result, we've released some fixes which are designed to stop you from needing to use VPNs for this purpose. At this point up to 8 players should be able to access the servers from the same IP. Please visit this thread for more information.Drakuloth0 Jun 3, 2017
Feb 4, 2014 Firewalls and hosting games If players are not able to join your game, you may have a firewall in place. Firewalls may prevent incoming networks from reaching your computer and prevent you from hosting games. A firewall can come in many forms. In households, they may exist as security software, router and/or modem. The following information will help you configure your firewall. Ports Ports can be thought of as points of connection. The game listens to these ports to receive all of the information it needs to function. You will need the following ports opened to allow your game to accept connections and to host games: Diablo and Warcraft II Battle.net Edition: Allow port 6112-6119 TCP and UDP out and in Diablo II: Allow port 6112 TCP out and allow established sessions in Allow port 4000 TCP out (realm games) Allow port 4000 TCP out and in (hosting open games only) StarCraft: Allow port 6112 TCP and UDP out and in Warcraft III: Allow port 6112 TCP out and allow established sessions in Allow port 6112 TCP in (hosting custom games) Allow port 6113-6119 TCP out and in (hosting custom games if you have changed the default port in the Options/Gameplay screen) World of Warcraft: Allow port 3724 TCP out and in for Game Allow port 3724 UDP out and in for Voice Chat Blizzard Downloader: Allow port 6881-6999 TCP and UDP out and in Allow port 3724 TCP out and in Allow port 6112 TCP out and in For detailed information about ports and their functions, please visit our support site information on Ports. Software Firewalls You may recognize names such as Norton Internet Security, McAfee Personal Firewall Plus/Express, ZoneAlarm, Sygate, Panda, and many others. These security programs act as firewalls that can block single programs or specific ports from the network. More information on these can be found here Hardware Firewalls Virtually all routers available today have firewall functions to protect users from outside access. In addition to this, DSL and Cable modems may have firewall functions as well. These links will give you information on how to configure your products. For port numbers and information, please see above. • Almost-everything Port Forwarding Related • List of default usernames and passwords for routers • Belkin Networking Support: • D-Link Port Forwarding • Linksys Port Forwarding • Netgear Port Forwarding • USRobotics Support • ZyXEL Support Notes and exceptions There are a few things to make note of. Warcraft III is the only Blizzard Title that currently supports multiple players hosting games behind NAT. Other games are not able to do this. You may experience high latency with StarCraft, Warcraft II, and Diablo when joining the same game from the same connection. These games were not designed to use a shared connection. If you have recently patched a game and get "Unable to connect", a software firewall may be blocking the game change. Please configure it to allow the changed game. A "universal rule" for a hardware firewall may work for all Blizzard Battle.net games. Forward ports 4000 TCP and 6112-6119 TCP/UDP to your computer. For the Blizzard Downloader, if you have bittorrent set up already just allow port 6112 TCP and 3724 TCP. Port Triggering may work better for you depending on your router. Note that port triggering may fail if there is a second computer playing on the same game/port. Common issues If you did not change your networking equipment and you suddenly are not able to host, your internal IP address may have changed. Check your router's Port Forward section and make sure it is still forwarding information to the right computer.Omrakos0 Feb 4, 2014
Feb 4, 2014 How to receive help in this forum [FAQ] 1. Please do your best to write your problem as clearly as you can. Include as much detail as possible, as too much detail is better than too little. English is preferable, however if you don't speak English well, post in your native language and hopefully one of us will speak it (it also helps if you note that you aren't a native English speaker and note what your native language is so we can run it through online translator programs). 2. Try to be polite. We're not the source of your problem in any way, shape, or form. 3. We ask you questions (even if they may sound silly) for a reason. Please do your best to answer all of our questions, as it will allow us to solve your issue faster. If you need help determining the correct answer, let us know and we'll give you step-by-step instructions. 4. Please don't post your "problem" to multiple threads/forums. It's much easier for us to help you if you keep "your problem", and everything we've tried to fix it in one place so we don't repeat instructions needlessly. Here's a few things to avoid: ALL CAPS AlTeRnAtInG cApS l33t sp34l< onelongperiodlessparagraphthatsjumbledtogether Hopefully that'll help some of you guys out. =)Omrakos0 Feb 4, 2014
Feb 4, 2014 Forum Guidelines Welcome to the Battle.net forums. These forums are here to provide you with a friendly environment where you can discuss ideas, give game play advice, role-play, and converse about any other aspects of Blizzard's games with other players. Community forums are at their best when participants treat their fellow posters with respect and courtesy. Therefore, we ask that you conduct yourself in a civilized manner when participating in these forums. The guidelines and rules listed below explain what behavior is expected of you and what behavior you can expect from other community members. Note that the following guidelines are not exhaustive, and may not address all manner of offensive behavior. As such, the forum moderators shall have full discretion to address any behavior that they feel is inappropriate. Also, suspension or banishment from the game will always result in the same in regard to forum access. Your access to these forums is a “privilege,” and not a “right.” Blizzard Entertainment reserves the right to suspend your access to these forums at any time for reasons that include, but are not necessarily limited to, your failure to abide by these guidelines. We reserve the right to evaluate each incident on a case by case basis. The action we take may be more lenient or more severe than those listed under each category. Code of Conduct: http://us.battle.net/en/community/conduct Please use the search function at the top of the page to find information on a topic before you post a question. Everyone will appreciate it. Additional Forum Guidelines In addition to the Forum Code of Conduct (http://forums.battle.net/forum-coc.html), there are some common courtesy guidelines we ask you please follow. While these do technically fall within the Code of Conduct, they’re intended to clarify specific cases that may be confusing. General Discussion Forums are for discussion of topics directly related to each game The word general can be somewhat misleading, but any General Discussion forum is for threads about the game itself. If you wish to discuss other topics whether it’s polling for real-life statistics, or asking what someone listens to while playing, please post in our Off-Topic Forum. Please note that this includes comparisons with other games. Do not post in all capital letters, use excessive punctuation, etc. This practice is used to draw attention to a post. While everyone wants their posts read, we ask that you refrain from using sensational tactics in order to bring more people to your thread. Let your post stand on its own merit. Using the words Blizzard, Blue, or any community team members name in a thread topic is frowned on Everyone would like Blizzard to read and acknowledge his or her post, and we understand that. However, use of such words in the topic does not help that come to pass. Please make your thread title relevant to the post subject. Posting IBL, IBTL, or its variants constitutes spamming We appreciate that our posters understand the Code of Conduct to the point where they can call whether or not a thread is in violation; however, saying “In before the lock” does not contribute to a constructive community and it does fall under spamming. If you wish to acknowledge a post that violates policy, please report it instead by using the biohazard symbol. Do not bump posts Bumping is posting any non-information for the purpose of raising a thread to the top of the list. Bumping a post is considered spamming and contributes nothing constructive to the discussion. Your thread will be seen; there is no need to continually bump it to the top of the list. Petition posts are frowned on This is a discussion forum. Petition threads do not contain much discussion, instead a petition is usually page after page of /signed. It isn’t constructive. If you have an issue with the game, please discuss it in a civil fashion. There are other places on the Internet to form online petitions. Do not post about locked or deleted threads Posts that are moderated have a reason behind the moderation. We lock before we post on a locked thread to stop the violation in question as soon as possible, so if you have yet to see a comment by a member of the community team on a locked thread, please wait for it and do not post on the subject. If you do have questions regarding forum moderation, please use the appropriate contact e-mail. If you have a post to report or a sticky to request, use the report option under the "Thumb's Down" button or email wowreportedpost@blizzard.com If you’ve found a solution to your issue, or fixed your issue on your own, you can mark your post and the entire thread as [Solved]. Only the creator of the thread (the “OP”, or Original Poster), or a Blizzard Forum Representative can mark a thread as [Solved]. Hover your mouse over the post that solved your issue, and click on the “Mark As Solution” button (it will appear along with the “Reply” and Quote buttons). The post will be tagged with a green “Marked As Solution” banner, and [Solved] will be added to the Title of your thread. Please keep in mind that when a thread and post are declared [Solved], this may only apply to the OP’s particular issue and circumstances, and fits his unique combination of software and hardware. One fix or solution can help many other players, but it probably won’t help all players. If the fix or solution doesn’t help you, it is just one more factor to eliminate in the troubleshooting process, and we’ll try our best to help you narrow it down, to find the solution that applies to your computer, and your circumstances. Please do not post linking to threads you feel should be moderated or stickied. By using the methods we have in place, we can moderate more efficiently.Omrakos1 Feb 4, 2014
Mar 15, 2016 Diablo II: Installers, Stand Alone Patches, and Update Troubleshooting Installers If you already have game keys for the Diablo II games attached to your Battle.net account, 1.14b installers for Mac and PC can be found here: https://us.battle.net/account/management/download/?show=classic Connecting to Battle.net after installing will patch you to the latest version which is 1.14d. Stand Alone Patches If you already have an older version of the game installed and are having trouble patching, go here for the stand alone patch to 1.14d: https://us.battle.net/support/en/article/classic-game-patches Troubleshooting When I try to play on Battle.net the game says someone else is using my key. For this symptom, first try rebooting your PC and checking again. If it still indicates your key is in use, try power cycling your network devices. https://us.battle.net/support/en/article/31851 What if I am receiving errors attempting to patch or cannot complete patching? We recommend downloading and reinstalling with the digital installers: https://us.battle.net/account/management/download/?show=classic What if I don't see installers on the page you linked? If you don't have keys for the games attached to your Battle.net account, you will not see them there. Go here to purchase: http://us.blizzard.com/en-us/games/d2/ or use the ADD Game Key button on your Account management page Is there a Mac patch? No, the changes we had to make from legacy OSX to 10.10 and 10.11 support were too great, there is no Mac patch, only the install linked above. I'm having trouble installing the game on my Mac with the latest version of MacOS. With the release of Mac 10.13 (High Sierra). The Diablo II installer currently doesn't work on the latest version of the Mac OS and will freeze or do nothing after you accept the Terms of Use. The workaround we currently recommend is to install it on a non- APFS partition. Alternative workarounds include rolling back the 10.13 update, and installing the game. Then update to the latest version. This is an issue that is being reviewed by our classic games team. *Note - Mac 10.13.4 has resolved the installation issueOmrakos0 Mar 15, 2016
Feb 4, 2014 Temporary Restrictions *Update* We will try to update this information when we can as it's not currently accurate on reflecting the restrictions on both keys and IP addresses. I'm leaving the post up in it's entirety still for reference as much of it is still relevant and will remain so. If you receive the message that you are temporarily restricted or unable to connect, the first step is to attempt to log onto another realm, for instance if you are on USWest (Lordaeron), attempt to log onto USEast (Azeroth). If you cannot access only one realm then you may have a temporary IP restriction. Possible causes for temporary restrictions include: All Games: Spamming text or chat commands such as /friends list or /whisper or /whois (often associated with bots). Rapidly connecting/disconnecting to/from Battle.net - over 50 connections/hour (often associated with bots or switching between characters). Viewing multiple profiles in a very short time period. Exceeding 8 connections to Battle.net (often associated with bots). Repeated use of an incorrect password may lock an account login for your protection. Use of third-party/add-on programs (hacks) - these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs. Diablo II Only: Scrolling through skill selection using the mouse wheel. Going in and out of accounts/characters too quickly. i.e Muling Going in and out of games too quickly (most common cause). i.e. Muling, magic finding, Baal/Pindleskin runs, etc. Repeated requests for a new screen to see what you wish to gamble for. Going up and down a way point to refresh the screen in a shop (see above). Repeated use of a spell with no cast delay such as Amplify Damage or Glacial Spike.This lasts a maximum of 12 hours. Restrictions lasting longer than 72 hours usually indicates that you were witnessed by a Battle.net representative doing something against the Terms of Use Agreement, which warranted a lengthy restriction. These restrictions will be for connecting to the realm at all. Common causes for extended restrictions include, but are not limited to: Attempting to use an invalid CD-Key (often associated with bots). Excessive spamming or flooding in a channel (often associated with bots). Spamming over multiple channels - even if it is just one line per channel. (often associated with bots). Use of flood or load bots. Harrassment of another player and/or clan. Advertisement of an inappropriate website URL. Use of third-party/add-on programs (hacks) - these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs.This type of restriction can last up to 2 weeks. Unfortunately, you will have to wait it out or obtain a different IP address from which to play. Please note that we will not provide support for changing your IP address. If you are absolutely certain you did not spam, keep in mind that anyone behind your network, or if your ISP shares your IP address (as in more than one persons are given the same IP address), gets restricted from battle.net, you will suffer the penalties along with them. This is the unfortunate disadvantage of using a shared IP address. Also, keep track of siblings and other people with access to your computer and/or network who play on Battle.net, as they can get you restricted as well. It is also possible that your computer may be infected with a virus that has resulted in the restriction. It is important to realize that these restrictions are not exactly a punishment, but rather that they are necessary for server stability. When you spam, it places a much heavier load on the server and ruins the gameplay experience for everybody. For restrictions other than spam - such as using an invalid CD-Key - you are restricted to prevent abuse - such as stealing someone else's CD-Key via brute-force.Omrakos0 Feb 4, 2014
Aug 13 [All] Server Upgrade1000 PST 8/14/2018 https://us.battle.net/forums/en/bnet/topic/20767737272Omrakos0 Aug 13
3h "You were disconnected from Battle.net. Please reconnect" "You were disconnected from Battle.net. Please reconnect" Come on Blizzard support. Plenty of people going through this issue and no one is helping. No 3rd party programs. Randomly happened to me about 24 hours ago when I was just sitting in a game (not exiting fast, or transferring, just sitting in a game). 15 years of playing, never had this issue. This is from a CDKEY purchased and registered on my battle.net account.JJ4prez56 3h
3h Can't connect to D2 servers. Am I IP banned? Haven't been able to connect to battlenet on D2 all of yesterday or this morning. Is there a ban on my account or IP? I can't connect to any of the servers. Just want to see if this is a technical issue or if there was a reason I'm on a hold.annefrank696 3h
3h Warcraft 3 was unable to initialize. Error 0. I don't know what to do to fix this issue !! I tried reinstall, reboot, repair, laucher as admin... Nothing works. The game worked two days ago !Nestor4 3h
4h Diablo 2 installer asking for play CD I apologize if this is a duplicate issue. I have the game key and downloaded the installer from battle.net. However, after I enter in the key, I'm prompted to insert my play disc. I thought if you downloaded the installer from battle.net I wouldn't need my old discs (which died many many moons ago). Thanks in advance for any help!ritcher14 4h
4h Warcraft 3 downloading stuck at 65% I am trying to download Warcraft 3, but it is stuck at 65%, and not going farther. I have noticed this has been an issue for others, and I have tried deleting the various battle net folders as one person has done, but to no avail.Mew33 4h
4h Diablo 2 1.14 to 1.13 Is there a way to downgrade diablo to 1.13, when I downloaded it from battle.net? I tried looking for solutions, but most of them give me empty error message. I'd really like to play offline with some mods, but it's impossible with the original game.ElizaB1 4h
5h Fresh install, "Unable to connect to Battle.net" (D2, LOD) Hi there, I recently bought a second-hand copy of D2+LOD, after not playing for years and years. I installed the game and registered the CD Keys, but I can't get online: the game takes ages on the "Connecting to fastest server" window, and eventually tells me "Unable to connect to Battle.net" (with something about setting up my internet connection - since I'm typing this on the same machine, I doubt that's the problem. I'm really looking forward to playing this game again, can anyone tell me what's going wrong? Thanks! -PArnhemian0 5h
7h Can't Install or Uninstall So after yet again having problems with the latest update i finally got it working but it seemed like it installed a second instance of wc3. The original was installed on my G drive and it seemed after using repair it made a fresh install on C drive. For a couple days it worked but it stopped working completely. The G drive version kept getting stuck at 65% on update. So after more problems i tried to uninstall the game, had mass problems trying to uninstall, i've followed advice from other blue posts regarding this to just delete the folders, i try to reinstall the game and either get an install stuck at 0% or occasionally i get the update at 65% screen. This is frustrating as hell and it's completely impossible for me to install wc3 now. All down to these stupid patches.Healy4 7h
9h Am I IP banned? Am I IP banned? Can't connect to diablo 2 or wc3 servers.Beast6 9h
11h Inactive characters disappeared (D2:LoD) Hi, I'm aware that in Diablo 2, if your online (realm) characters have not been accessed in 90 days, they "expire" - that is, the name is up for grabs for anyone else to use. However, from my past experiences, I was able to recover expired characters by simply clicking on them (given that their name was not taken). I've also lost some characters years ago because I had used common names and I hadn't played in a long while. This is fair and I understand why recovery wasn't possible. I've played a bit of Diablo 2 in the last few months but hadn't re-activated every character and while some of them were due to expire within the next week or so, the ones that had already expired (there were 6, across 3 accounts) were completely gone. Usually, it says "Character expired" under the character and you can just click on them and hope that no one had used the same name - but now they just disappeared completely. I know that they expired because I checked their character files in the ".../Saved Games/Diablo II/USWest" folder. According to the metadata, their last access was between 30/05 and 06/06. I understand that the usual procedure has been to hope that no one had taken their name (I highly doubt anyone has taken these relatively unique names in the span of 2-3 weeks) and then just click on the characters to reactivate them. However, it seems like things are different now - either that or I've encountered a bug (which I think is unlikely, as it looks like other people have had similar issues). If a Blizzard representative could explain to me the new policy, or better yet assist me in recovering my characters, that would be awesome. Cheers.Klogg1 11h
13h It seems I have an IP ban? Wondering how much longer I need to wait. If Omrakos, or someone could confirm if I have an IP ban and how much longer I am banned for, it would be greatly appreciated. Playing Diablo 2. Thanks.WhiteRussian1 13h
15h Diablo II: Cannot connect to US.East I Cannot connect to US.East, but i can connect to all other servers.Guru2 15h
16h [WC3] CD Key disabled ?? Hi, I recently switched version from 1.30 to 1.29 to watch an outdated replay, but when I switched back and wanted to log in battle.net, Ive got this message ''The CD Key provided is currently disabled. (0) (Warcraft III: Reign of Chaos)'' What's the issue ?Rady19 16h
17h What is it going to take? To get a forum mod to comment on all the "unable to connect" posts? We can see that you are actively ignoring them when you post in ANY other topic that is posted here. Many of us have exhausted our options (e.g. support tickets get closed with copy/paste answers), these forums are our last resort yet you seem to be selectively ignoring our posts. I'm a professional tech trouble shooter, I'm willing to supply trace routes, screen shots of telnet sessions proving ports are open, have literally tried EVERY solution provided in your knowledge base and yet I still cannot start Diablo and play online since your patch. All my items/runes have now been lost to inactivity but I just cant seem to understand why we cant get one response on this subject on the forums despite countless posts. I'm more than willing to offer my time for free to assist you in trouble shooting this issue, but we cant even get somebody to reply to our posts......CorpseEater4 17h
19h D2 battlenet problems installed the game today cost me like 3 hours to get everything working en get the latest patch etc,,, but when i try to connect to a server or anything it says. you where disconnected from battlenet ? whats going on here? i tryed everything i have read on the forums like portforwarding and stuff but seems like nothing is working?? Is there a solution? or are the battlenet servers closing for d2? :|Mrzeron0 19h
22h WARCRAFT3 DISASTER PATCH AND ERROR 0 ETC WELL SOMEHOW YOU MANAGED TO RUIN WARCRAFT3 COMPELETELY SINCE YESTERDAY IT DOESNT WORK AT ALL AT MY PC http://prntscr.com/kusknv THIS IS GETTING SO ANNOYING, AFTER THE DISASTER PATCH AND MANY OTHER DISASTER UPDATES YOU MANAGED TO RUIN GAMING COMMUNITIES IN WARCRAFT3! WELL DONE BLIZZARD PERSONALLY I AM SO DISSAPOINTED I WILL NEVER EVER BUY A SINGLE GAME FROM THIS COMPANY. THANK YOU IN REGARDS FOR THE DISCOMFORT AND LACK OF EFICIENCYMikroPORNH9 22h
22h [WC3] No data in observer API Hi, in the WC3 1.30.1 patch notes this was one of the updates: ... I am having difficulty accessing the observer data in 'War3StatsObserverSharedMemory'. When joining the game as an observer, at the very beginning of the game I am able to extract the information like so: { 'game_name': 'test test', 'game_time': 0, 'is_in_game': 1, 'map_name': '(3)Forestwalk.w3m', 'number_players': 2, 'players': { 0: { 'apm': 0, 'colour': 24, ... However after a couple of seconds the majority of the information is no longer present, and all I can access is: { 'game_name': '', 'game_time': 5925, 'is_in_game': 1, 'map_name': '', 'number_players': 0, 'players': { 0: { 'apm': 0, 'colour': 0, ... Could anyone from Blizz please suggest what might be causing this problem? I've been troubleshooting since the patch dropped and have been unable to determine the cause. Thanks.Burnsy0 22h
22h Warcraft 3 - Slow Startup? Hi all - I recently installed Warcraft 3 and I've encountered some very slow startup time for the application. At first I thought the game wasn't start up at all, but it was appearing in the task manager. If I wait it out for 2-3 minutes, it'll eventually start. I've searched online and am not sure what could be causing this. I am running Windows 10, 12 GB of RAM. I can give further computer specs if need be. Any insight into this? Thanks!Cytoskeleton5 22h
1d Native fullscreen on Mac OS X High Sierra but no custom keys Hi everybody, I use the script from Malikor from following thread to load the game with the newest version on Mac OS X High Sierra in native fullscreen, but when I start the game in native fullscreen, my custom keys do not load. https://us.battle.net/forums/en/bnet/topic/20757386222 Ingame the settings for "Use custom keys" is checked, but when I go into a 1on1 custom game against the CPU, there are the standart shortcuts, not my custom QWERT. When I start the game normally, the custom keys load.... does someone have the same problem or a solution for this problem? Maybe behind the "-nativefullscr" a -loadcustomkeys ? xD I need to use the native fullscreen, because I'm playing on a 4k Monitor and my mouse is really slow in windowed mode, starting the game normally..ChiniMiniZ0 1d
1d Can't update TFT, now can't even install the game. Hello. I've been having some problems, ever since you launched 1.30 patch. I've tried to install it, but I was unable. After couple of unsuccessful attempts, I tried reinstalling the game, but now I can't even install it. Every time I try, every time I launch TFT installation, it always starts from 65% and it doesn't move at all. What can I do ? What should I do ? I've tried updating ROC to the most recent patch, in hope that it will progress, but instead every time I try to update ROC, it says please insert disc, even though disc is present.BataDjora0 1d
1d Unable to install Black Ops 4 BETA i just got back from a trip... and i remembered that the BETA still have another day left before it ends and i pre ordered the game so that i get instant access and doesnt require any code or anything.... so i started my PC boot up battle.net.. and the install button for BO4 game is greyed out and i couldnt install it... tried everything and still doesnt work.. pls help.. i only have a day to try this out..skullies2 1d
1d Warcraft 3 mouse problem on desktop Hello everyone --- I recently downloaded Warcraft 3 Reign of Chaos on both my desktop and my laptop, and I can't wait to play it. It works just fine on my laptop, but it doesn't work so well on my desktop. When I start the game, the mouse cursor is delayed from my actual mouse and it bugs me. The sensitivity is fine in the menu, but then when I start a game, the cursor is still delayed but my sensitivity is reduced drastically, almost making it impossible to play the game. I can barely move my mouse because the sensitivity is so low in game (and my mouse pad is small) and the cursor delay is still present. None of these problems happen on the version on my laptop. Is there a solution for this? If so, what is it? thanks, ImmortanJoeImmortanJoe0 1d
1d Unable to log into Battle net client? Trying to log into my BNet client on my computer but after accepting the mobile authentication prompt like I usually do I'm forced back to the initial panel which I have to re-enter my password in?SamusFrost0 1d
1d Can I index classic games CD Keys to my Bnet account? I have StarCraft, Diablo, Diablo II, Diablo II Lord of Destruction, WarCraft 3 Reign of Chaos, and Frozen Throne CD Keys from years past. Can I permanently save these keys to my account some how? I just want to be able to install the games directly from the Bnet launcher or the Blizzard website without constantly having to deal with the installation CDs and CD keys. Or do I have to repurchase all of these games?Mike0 1d
1d Warcraft on background Dear...., Today I updated my WC3 and i overcome the 65% problem after 1 hour. Now I have another problem regarding launching WC3. The problem is that if I run this as administrator or not, the WC3 game initiates and runs on the background. After I opened my task manager, I ended WC3 and I tried WC3 offline. However, I still couldn't open this game. What happened and how can I solve this problem? Kind regards, HATELEAVERSGucci0 1d
1d Warcraft III was unable to initialize. error 0 Hello. I got this issue for like 3 days. It happened from nowhere. I openned Warcraft III Launcher like everytime, and it didn't respond. I tried to reinstall it and now I got this problem. Everytime I launch it, it gets me this message - Warcraft III was unable to initialize. error 0. I tried all things, reinstall again and nothing worked. Lastly I tried to open task manager and close everything Warcraft III related and when I launch it, it doesn't ever respond, just nothing happens. And when I try to open it for second time it gets me this message. I tried also the "Repair" opinion and it gets me to installing the patch even tho I had it installed like moment before and it's stuck on 65%, after like 20 mins it finishes but this thing happens again and this message pops up again and I'm in a loop. I don't know how it happened, from nowhere. Btw I got my game bought on discs. Please help, I'm addicted to this sh!t. HahaBraveheart1 1d
1d once again problem with patching wc3 good work so I have followed and tried every damn idea anyone had about try deleting this try this even the worthless support that don't do !@#$ I have wasted over 3 hours now just trying to get past the BLZBNTAGT0000096A when repairing and the stupid wc3 splashscreen that gives put the cd in the disc tray and the error 0 %^-* why does this always happen nowadays? all other patches before 1.26 went without any problem also for some reason wc3 network test works like wc3 did before the patch flawless and good so wtf?Fanskapet1 1d
2d Is it possible to recover my Warcraft 3 TFT account? Dear Blizzard. Way back In I think 2003-4 I made a account named "SnaKe_CaKe". Altho I didn't play very activly on it I always made sure to login every now and then before the expire time had run out to make sure I would not lose the account. The sentimental value means a lot to me and today after having problems with the patch I tried to login to renew the expire time. I've done this together with two other accounts and they have all been kept. How ever SnaKe_CaKe seem to have expired and is no longer an account in existens. Is there at possiblity you could help me to recover SnaKe_CaKe on Northrend or has it passed on to the land of cream and crust far beyond this one? best wishes to you all.Mundungus0 2d
2d Warcraft III no longer works After clean update to latest version the game just crashes: Problem signature: Problem Event Name: APPCRASH Application Name: Warcraft III.exe Application Version: 1.30.1.10211 Application Timestamp: 5b995220 Fault Module Name: StackHash_a603 Fault Module Version: 6.1.7600.16695 Fault Module Timestamp: 4cc7ab44 Exception Code: c0000374 Exception Offset: 000c35e3 OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 2055 Additional Information 1: a603 Additional Information 2: a6035e8f82f86cdd3c1122d2f47da3e3 Additional Information 3: 5849 Additional Information 4: 58496897e46937fc2283f9a6125f7d27 When trying to use an old backup 32-bit Win7 PC after an extended time in the attic the game had first started normally until it found the "update" for "Battle.net" use..The respective update (which took about 2-3h to download) !@#$up up my perviously good version and the game would no longer start at all. I tried all the "tips" that I found in the forums and the only thing that did change where the phantom errors reported by the laucher (like missing system32 DLLs that where in fact there, not being able to connect to Battle.net, etc). I repeatedly tried "Repair" which every time WASTED 3h of my time! But still the same %^-*! I finally uninstalled everything and deleted all the Battle.net folders. I re-installed Battle.net from scratch, registered my serials so I could uses the web-installer to reinstall FrozenThrone from scratch (again 3h WASTED!!!). The first attempts to then restart the game via the launcher (which I am running in XP SP2 compatibility & admin mode) always reported "Update Complete" with buttons "Repair" and "Launch". But when pressing "Launch" it would restart "Installing WC III (65%)" and then fails after 100% saying "we're having trouble starting Battle.net...". So I started the "Battle.net launcher.exe" first: Now the "WC III launcher" actually gets past its original error and tries to start the "WC III.exe" which now ALWAYS crashes with the above "Problem signature". I AM SICK AND TIRED OF THE GREEN BANANA PRE_ALPHA VERSIONS THAT BLIZZARD HAS BEEN SHOVING DOWN MY THROAT IN RECENT YEARS. 10 YEARS AGO THIS USED TO BE A GOOD GAME BUT THE INCOMPETENCE THAT SEEMS TO MEANWHILE HAVE TAKEN OVER IS JUST PAST "ANNOYING" (insert the worst swearwords that you can think of here - and it will still not do justice how I really feel about this POS).McDibbler0 2d
2d Mismanagement of D2 Why are you banning people all the time? No one even plays anymore because you banned them all. D2 is a wasteland now, it used to be a thriving community before all the bans happeend. Who is it that is Mismanaging D2? Someone needs to get to the bottom of it.Demonicon2 2d
2d Checking version... I bought Diablo 2 and Diablo 2 Lord of Destruction from the official Blizzard website, installed them on my computer. Once I tried to connect to battlenet, it updates the version as latest one. After I updates the version, I clicked battlenet again, and it keeps showing me "checking version...." window and does not let me log in (failed to connect to battlenet. ) What the hell is happening on this game? I just bought the games, but I cannot connect to Battlenet? I tried to open the program with administration mode, but it is still not working at all. How can I fix this problem?Camelize0 2d
2d Blizzard play button error. When i try to launch COD 4 by pressing the play button in the Blizzard App it says ´´Launching...´´, but then 10 seconds after the button turn blue again and says ´´play´´. I don´t have this problem with other games in the blizzard app. I tried restarting my computer and Re-installing the game. Please help.VatsuG0 2d
2d wc3 wont lanch only runing in the background first of all my enlgis is not so good so sorry for that in fryday i played warcraft III to the evning and closed it after 3 houers i try to start it again it dident work it onloy going in the background i have try envryting i have look in task magner and close all warcraft III dident work then i tey to repair it and run as admin dident work. i have also put in the cd and he say dont find the cd or a fill that caled mss32.dll i dont know what to doMarcus3 2d
3d Cannot Connect to Battle.net on Diablo 2 Hi guys! Can anyone please help me with my Diablo 2 problem, which is i'm trying to connect to Battle.net and all i get was a message "battle.net is not responding please try again in a few minutes", i tried all the gateways and it always displays the same message. i have never connected even once to battle.net, what should i do to fix this? thank you for answers.Kurrlx0 3d
3d Diablo II Not Responding So I've already downloaded the client and have been playing it, however this morning I went to go open it the game just wouldn't respond. It would open up and then would not allow me to choose play Diablo II. Ive already uninstalled and reinstalled. I don't know what else to do.Doppelganger0 3d
3d "initiating connection to Battle.net" Problem Hi, Recently I downloaded warcraft 3 from battle.net. Installation went fine but I can't play on battle.net, I get stuck on "initiating connection to Battle.net" I've tried: -Running game as administrator -Trying to connect to USWest etc. -Deleting the battle.net folder -Allowing warcraft 3 in Firewall -disabling all non-windows start-up apps -Reinstalling game completly -Flushing DNS -Changing network -Using repair option inside the launcher Any ideas how to fix it ?Wirgul0 3d
3d Wrongful ban Okay, I purchased diablo 2 on Wednesday September 12th, I downloaded the game, and incorrectly entered the cd key, it said the cd was invalid. I'm pretty sure it was because I used the lod key for the regular game disk. I corrected it and it worked. Proceeded to download the lod expansion and entered the key. Worked. First time. I havent even had the computer for a month. When I entered the game I started a single player character to get the feel for the game. About an hour or so later, I attempted to play online. It was stuck at checking version. Then it said battle net is not responding. So I proceeded to look a few things up and they told me to close some back ground programs. I tried an it still failed. So I made a ticket. And they told me to call the ISP and check the ip. And see if it was a buisness or education ip and thay was not the issue. Then the game master proceeded to tell me that it was a location ban? And thay someone in the last with this connection could have hacked or botted, like I said. I never even had a chance to make a battle net account on diablo. I am willing to do whatever I need to, to get this fixed. I will change my ip and repurchase the game if this is something thay could work. Please respond and help me. Thank you in advance.BubbaB035 3d
3d Recent bans Can we at least get an explanation as to why so many of us are being banned. And why Nothing is being done about itBubbaB031 3d
3d Checking Version~ Keep receiving error Unable to connect to battle.net or bnet temporarily unavailable please try again, on D2LOD, it will not get passed Checking Version while trying to connect. Halpvinnypots8 3d
3d Can't update WC3 When I click on the launch icon, the game asks me to update. When I agree it starts to update but gets stuck at 65% and it's been stuck for 30 mins. What can I do to fix this??SuperPants6 3d
3d Character Missing Hello, I logged onto my account and my character is gone. Account is FMajor Character is Nedm USEast Please restore my character.DTCoolBreeze0 3d