Support

Feb 14 Naming Convention Howdy Adventurers, We mistakenly reactivated the ability to create account names with "@". Such names cannot be banned from channels and present other problems for the community. Effective immediately, we're removing the ability for accounts to be made or to login. Stay tuned. Apologies for the inconvenience. Things. Cheers, ClassicClassic1 Feb 14
Mar 15 Diablo II: Installers, Stand Alone Patches, and Update Troubleshooting Installers If you already own Diablo II, 1.14a installers for Mac and PC can be found here: https://us.battle.net/account/management/download/?show=classic Stand Alone Patches If you already have an older version of the game installed and are having trouble patching, go here for the stand alone patch: https://us.battle.net/support/en/article/classic-game-patches Troubleshooting I've just installed, but when I try to play on Battle.net the game says someone else is using my key. We've fixed the key registration bug for the new 1.14a installers. There is nothing wrong with your key if you were receiving that message after a new 1.14 install. Unfortunately, you will need to delete your first install and reinstall from here: https://us.battle.net/account/management/download/?show=classic What if I am receiving errors attempting to patch or cannot complete patching? We recommend downloading and reinstalling with the new installers: https://us.battle.net/account/management/download/?show=classic What if I don't see installers on the page you linked? If you don't own the game, you will not see them there. Go here to purchase: http://us.blizzard.com/en-us/games/d2/ Is there a Mac patch? No, the changes we had to make from legacy OSX to 10.10 and 10.11 support were too great, there is no Mac patch, only the install linked above.Omrakos0 Mar 15
Feb 4, 2014 Welcome to the Classic Games Support Forum Welcome to the Technical Support forum for Blizzard Classic Games. This forum exists to provide our customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzard Tech Support staff regularly monitors and replies to this forum (between 7am-8pm Pacific, 7 days a week) and will do their best to assist you with your issue. If you cannot resolve your issue through the forum, we recommend checking our Knowledge Center for resolutions and workarounds for common issues at http://battle.net/support/ and if unable to locate a solution, please go ahead and create a new post regarding your issue using the guidelines below. Please keep all posts on topic. This means technical issues, advice, and discussion of technical issues. When requesting assistance with or discussion an issue, please create your own thread unless a topic for the issue already exists. Do not hijack threads with your new topic. Posting an issue which is similar but different from the original topic means that your request may be missed or the original request ignored. Please post a subject with a clear summary of your issue. Starting posts with "I need help!" or "Can't play no matter what" only serves to make your issue harder to resolve. We understand that emotions can run high while dealing with technical issues, but posting in an abusive or disparaging manner will not be tolerated, and does not advance our goal of providing assistance to the widest audience of customers in this forum. Please do not post direct contact info for other companies. It is acceptable to post links to websites where contact info can be found, but posting the information here on the forum is not permitted. We hope that this forum can continue to be a place where users can find quick resolutions to their issues. To help do this we ask that the Forum Code of Conduct and forum guidelines be observed at all times when contributing to discussions.Omrakos0 Feb 4, 2014
Jun 7 Diablo II patch 1.14d, 6/7/2016 Per an announcement in the General Discussion forum - http://us.battle.net/en/forum/topic/20745055041 ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/OmrakosOmrakos0 Jun 7
Feb 4, 2014 Temporary Restrictions If you receive the message that you are temporarily restricted or unable to connect, the first step is to attempt to log onto another realm, for instance if you are on USWest (Lordaeron), attempt to log onto USEast (Azeroth). If you cannot access only one realm then you may have a temporary IP restriction. Possible causes for temporary restrictions include: All Games: Spamming text or chat commands such as /friends list or /whisper or /whois (often associated with bots). Rapidly connecting/disconnecting to/from Battle.net - over 50 connections/hour (often associated with bots or switching between characters). Viewing multiple profiles in a very short time period. Exceeding 8 connections to Battle.net (often associated with bots). Repeated use of an incorrect password may lock an account login for your protection. Use of third-party/add-on programs (hacks) - these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs. Diablo II Only: Scrolling through skill selection using the mouse wheel. Going in and out of accounts/characters too quickly. i.e Muling Going in and out of games too quickly (most common cause). i.e. Muling, magic finding, Baal/Pindleskin runs, etc. Repeated requests for a new screen to see what you wish to gamble for. Going up and down a way point to refresh the screen in a shop (see above). Repeated use of a spell with no cast delay such as Amplify Damage or Glacial Spike.This lasts a maximum of 12 hours. Restrictions lasting longer than 72 hours usually indicates that you were witnessed by a Battle.net representative doing something against the Terms of Use Agreement, which warranted a lengthy restriction. These restrictions will be for connecting to the realm at all. Common causes for extended restrictions include, but are not limited to: Attempting to use an invalid CD-Key (often associated with bots). Excessive spamming or flooding in a channel (often associated with bots). Spamming over multiple channels - even if it is just one line per channel. (often associated with bots). Use of flood or load bots. Harrassment of another player and/or clan. Advertisement of an inappropriate website URL. Use of third-party/add-on programs (hacks) - these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs.This type of restriction can last up to 2 weeks. Unfortunately, you will have to wait it out or obtain a different IP address from which to play. Please note that we will not provide support for changing your IP address. If you are absolutely certain you did not spam, keep in mind that anyone behind your network, or if your ISP shares your IP address (as in more than one persons are given the same IP address), gets restricted from battle.net, you will suffer the penalties along with them. This is the unfortunate disadvantage of using a shared IP address. Also, keep track of siblings and other people with access to your computer and/or network who play on Battle.net, as they can get you restricted as well. It is also possible that your computer may be infected with a virus that has resulted in the restriction. It is important to realize that these restrictions are not exactly a punishment, but rather that they are necessary for server stability. When you spam, it places a much heavier load on the server and ruins the gameplay experience for everybody. For restrictions other than spam - such as using an invalid CD-Key - you are restricted to prevent abuse - such as stealing someone else's CD-Key via brute-force.Omrakos0 Feb 4, 2014
Feb 4, 2014 Firewalls and hosting games If players are not able to join your game, you may have a firewall in place. Firewalls may prevent incoming networks from reaching your computer and prevent you from hosting games. A firewall can come in many forms. In households, they may exist as security software, router and/or modem. The following information will help you configure your firewall. Ports Ports can be thought of as points of connection. The game listens to these ports to receive all of the information it needs to function. You will need the following ports opened to allow your game to accept connections and to host games: Diablo and Warcraft II Battle.net Edition: Allow port 6112-6119 TCP and UDP out and in Diablo II: Allow port 6112 TCP out and allow established sessions in Allow port 4000 TCP out (realm games) Allow port 4000 TCP out and in (hosting open games only) StarCraft: Allow port 6112 TCP and UDP out and in Warcraft III: Allow port 6112 TCP out and allow established sessions in Allow port 6112 TCP in (hosting custom games) Allow port 6113-6119 TCP out and in (hosting custom games if you have changed the default port in the Options/Gameplay screen) World of Warcraft: Allow port 3724 TCP out and in for Game Allow port 3724 UDP out and in for Voice Chat Blizzard Downloader: Allow port 6881-6999 TCP and UDP out and in Allow port 3724 TCP out and in Allow port 6112 TCP out and in For detailed information about ports and their functions, please visit our support site information on Ports. Software Firewalls You may recognize names such as Norton Internet Security, McAfee Personal Firewall Plus/Express, ZoneAlarm, Sygate, Panda, and many others. These security programs act as firewalls that can block single programs or specific ports from the network. More information on these can be found here. Hardware Firewalls Virtually all routers available today have firewall functions to protect users from outside access. In addition to this, DSL and Cable modems may have firewall functions as well. These links will give you information on how to configure your products. For port numbers and information, please see above. Almost-everything Port Forward: http://www.portforward.com/english/routers/port_forwarding/routerindex.htm Belkin Networking Support: http://www.belkin.com/support/download.asp?category=9&lang=1&mode= D-Link Port Forwarding: http://support.dlink.com/index.aspx Linksys Port Forwarding: http://kb.linksys.com/Linksys/ukp.aspx?pid=80&app=vw&vw=1&login=1&json=1&docid=d9b27a0c1bb9496d8c22d0d55f875ddf_17241.xml Netgear Port Forwarding: http://kbserver.netgear.com/kb_web_files/N101145.asp USRobotics Support: http://www.usr.com/support/s-main-menu.asp ZyXEL Support: http://kb.zyxel.com/KB/system!index.action List of default usernames and passwords for routers: http://www.phenoelit.de/dpl/dpl.html Notes and exceptions There are a few things to make note of. Warcraft III is the only Blizzard Title that currently supports multiple players hosting games behind NAT. Other games are not able to do this. You may experience high latency with StarCraft, Warcraft II, and Diablo when joining the same game from the same connection. These games were not designed to use a shared connection. If you have recently patched a game and get "Unable to connect", a software firewall may be blocking the game change. Please configure it to allow the changed game. A "universal rule" for a hardware firewall may work for all Blizzard Battle.net games. Forward ports 4000 TCP and 6112-6119 TCP/UDP to your computer. For the Blizzard Downloader, if you have bittorrent set up already just allow port 6112 TCP and 3724 TCP. Port Triggering may work better for you depending on your router. Note that port triggering may fail if there is a second computer playing on the same game/port. Common issues If you did not change your networking equipment and you suddenly are not able to host, your internal IP address may have changed. Check your router's Port Forward section and make sure it is still forwarding information to the right computer.Omrakos0 Feb 4, 2014
Feb 4, 2014 Unable to Validate Version First it is important to understand that there isn't just one reason that will bring about this error. There is one general cause and that is that files are being altered. As for where/when or how, that is varied. These are the reasons for the error thus far: 1. Trojan/virus. 2. Spyware. 3. Bad RAM corrupting the files in memory. 4. Actual Corruption on the hard drive, bad sectors or just a one time corruption that occurred. 5. Packet altering software or security programs. 6. Intensive memory scanning/security programs. 7. General Background applications. Now, I must mention again, what works for one person will not work for all because the error is not always caused by the same thing. Trojans This is number one due to recent Trojan keyloggers that are designed to target Blizzard games and steal password information have become prominent plus it is the most dangerous and should be checked first. It is important not to rely on only one virus/Trojan scanner when scanning for a malicious program. New viruses and Trojans are being created every day that will bypass some security measures in place. It is a constant battle between software security companies such as Symantec (Norton) and McAfee as well as others to find and combat new threats popping up daily. Some good security programs can be found here. Spyware Spyware is a program designed to collect or monitor habits of the users on the computer and report them. It is important to note that spyware, viruses and Trojans are different things that require different scanners to detect. Most virus scanners will not check for spyware. A spyware scanner that has aided in finding and removing these types of malicious programs has been Spybot Search& Destroy: http://www.safer-networking.org/ Bad RAM When the Application version is trying to be determined, the files that have been loaded into RAM are being checked. If those files cannot be recognized it may be due to bad RAM corrupting data in memory to the point where it can no longer be recognized. Running a RAM test should determine if this is the cause of the error. Using the web based one is a good initial start: http://hcidesign.com/memtest/ however downloading that program and running it for 4 hours using a boot up disk is more thorough. Microsoft's Memory Test: http://www.memtest.org/ Hard Drive This error can also be caused by actual corruption of the files on the hard drive, stemming from multiple causes itself. Corruption on the hard-drive can be cause by a variety of factors as well. Malicious programs previously discussed can corrupt files on the hard drive, or actual damage on the hard-drive could be the cause of corruption. Running a scan disk of the entire hard-drive is advised. Packet Shaping Some types of security programs will monitor and alter data that is being sent through a network connection. These types of program are benign in nature but in this level of security also may come side effects. If information that is being sent over a network is being altered in some way, the servers may not be able to recognize it when it reaches them. These types of programs are most prominent in colleges as well as businesses. Consulting the IT staff at these locations may reveal if there is such a program. They are often called "Packet Shapers" as well. Packet Shapers are also employed to give priority to certain types of internet traffic; ie colleges may use them to prioritize educational usage of a campus network while de-prioritizing entertainment usage. Security Blocks Some types of security programs will maintain a constant watch over what is happening in memory as well as make alterations. Like packet altering software, these are designed to help and keep the system more secure, but in that high of a level of security side effects may arise. When the servers try to determine what version of the game is running if the files in memory are being encrypted or altered in the name of security with one of these programs, it will not be able to determine what is there. The servers will not recognize the type of encryption or security measure taken. Background Interference As a general rule, the more that is running on a computer at one time, the higher the chance of something going wrong. In these cases it is best to check with Selective Start-up mode. Selective Start-up will start the computer with only the programs and features that are needed to run the program, effectively blocking anything unnecessary from starting. If this option allows the servers to recognize the game version, then one of the programs that was previously running was causing the error. One of them may have been a virus or Trojan, or the collective running of all the programs at the same time. The system may have had instability introduced when running the quantity of programs, small errors were introduced. Follow these steps to close Background applications.Omrakos0 Feb 4, 2014
Feb 4, 2014 How to receive help in this forum [FAQ] 1. Please do your best to write your problem as clearly as you can. Include as much detail as possible, as too much detail is better than too little. English is preferable, however if you don't speak English well, post in your native language and hopefully one of us will speak it (it also helps if you note that you aren't a native English speaker and note what your native language is so we can run it through online translator programs). 2. Try to be polite. We're not the source of your problem in any way, shape, or form. 3. We ask you questions (even if they may sound silly) for a reason. Please do your best to answer all of our questions, as it will allow us to solve your issue faster. If you need help determining the correct answer, let us know and we'll give you step-by-step instructions. 4. Please don't post your "problem" to multiple threads/forums. It's much easier for us to help you if you keep "your problem", and everything we've tried to fix it in one place so we don't repeat instructions needlessly. Here's a few things to avoid: ALL CAPS AlTeRnAtInG cApS l33t sp34l< onelongperiodlessparagraphthatsjumbledtogether Hopefully that'll help some of you guys out. =)Omrakos0 Feb 4, 2014
Feb 4, 2014 Forum Guidelines Welcome to the Battle.net forums. These forums are here to provide you with a friendly environment where you can discuss ideas, give game play advice, role-play, and converse about any other aspects of Blizzard's games with other players. Community forums are at their best when participants treat their fellow posters with respect and courtesy. Therefore, we ask that you conduct yourself in a civilized manner when participating in these forums. The guidelines and rules listed below explain what behavior is expected of you and what behavior you can expect from other community members. Note that the following guidelines are not exhaustive, and may not address all manner of offensive behavior. As such, the forum moderators shall have full discretion to address any behavior that they feel is inappropriate. Also, suspension or banishment from the game will always result in the same in regard to forum access. Your access to these forums is a “privilege,” and not a “right.” Blizzard Entertainment reserves the right to suspend your access to these forums at any time for reasons that include, but are not necessarily limited to, your failure to abide by these guidelines. We reserve the right to evaluate each incident on a case by case basis. The action we take may be more lenient or more severe than those listed under each category. Code of Conduct: http://us.battle.net/en/community/conduct Please use the search function at the top of the page to find information on a topic before you post a question. Everyone will appreciate it. Additional Forum Guidelines In addition to the Forum Code of Conduct (http://forums.battle.net/forum-coc.html), there are some common courtesy guidelines we ask you please follow. While these do technically fall within the Code of Conduct, they’re intended to clarify specific cases that may be confusing. General Discussion Forums are for discussion of topics directly related to each game The word general can be somewhat misleading, but any General Discussion forum is for threads about the game itself. If you wish to discuss other topics whether it’s polling for real-life statistics, or asking what someone listens to while playing, please post in our Off-Topic Forum. Please note that this includes comparisons with other games. Do not post in all capital letters, use excessive punctuation, etc. This practice is used to draw attention to a post. While everyone wants their posts read, we ask that you refrain from using sensational tactics in order to bring more people to your thread. Let your post stand on its own merit. Using the words Blizzard, Blue, or any community team members name in a thread topic is frowned on Everyone would like Blizzard to read and acknowledge his or her post, and we understand that. However, use of such words in the topic does not help that come to pass. Please make your thread title relevant to the post subject. Posting IBL, IBTL, or its variants constitutes spamming We appreciate that our posters understand the Code of Conduct to the point where they can call whether or not a thread is in violation; however, saying “In before the lock” does not contribute to a constructive community and it does fall under spamming. If you wish to acknowledge a post that violates policy, please report it instead by using the biohazard symbol. Do not bump posts Bumping is posting any non-information for the purpose of raising a thread to the top of the list. Bumping a post is considered spamming and contributes nothing constructive to the discussion. Your thread will be seen; there is no need to continually bump it to the top of the list. Petition posts are frowned on This is a discussion forum. Petition threads do not contain much discussion, instead a petition is usually page after page of /signed. It isn’t constructive. If you have an issue with the game, please discuss it in a civil fashion. There are other places on the Internet to form online petitions. Do not post about locked or deleted threads Posts that are moderated have a reason behind the moderation. We lock before we post on a locked thread to stop the violation in question as soon as possible, so if you have yet to see a comment by a member of the community team on a locked thread, please wait for it and do not post on the subject. If you do have questions regarding forum moderation, please use the appropriate contact e-mail. If you have a post to report or a sticky to request, use the report option under the "Thumb's Down" button or email wowreportedpost@blizzard.com If you’ve found a solution to your issue, or fixed your issue on your own, you can mark your post and the entire thread as [Solved]. Only the creator of the thread (the “OP”, or Original Poster), or a Blizzard Forum Representative can mark a thread as [Solved]. Hover your mouse over the post that solved your issue, and click on the “Mark As Solution” button (it will appear along with the “Reply” and Quote buttons). The post will be tagged with a green “Marked As Solution” banner, and [Solved] will be added to the Title of your thread. Please keep in mind that when a thread and post are declared [Solved], this may only apply to the OP’s particular issue and circumstances, and fits his unique combination of software and hardware. One fix or solution can help many other players, but it probably won’t help all players. If the fix or solution doesn’t help you, it is just one more factor to eliminate in the troubleshooting process, and we’ll try our best to help you narrow it down, to find the solution that applies to your computer, and your circumstances. Please do not post linking to threads you feel should be moderated or stickied. By using the methods we have in place, we can moderate more efficiently.Omrakos1 Feb 4, 2014
22m confused diablo 2 lod it will not let me log in .....my friend came over used my internet got the game from blizzards website and downloaded it and since i havent been able to play itdylanerin0 22m
23m Unable to connect to battle.net server Northrend realm was not working, so i decided to try Azeroth realm, all good, i made an account, i logged in, i selected a game, then i get a "lost connection to battle.net", i try to log it, but i get the "unable to connect" message.Druidmaster4 23m
26m diablo 2 lod why cant i sign into diablo 2 lod right now???? server down?dylanerin0 26m
1h Diablo II crashes after "save and exit game" the game!(1.14b mac) Diablo II crashes after "save and exit game" the game!(1.14b mac)BloodKiller31 1h
2h Diablo 2 password issue I started playing diablo 2 a few weeks ago. Today I went to login on ONE of my TWO accounts and it says password is wrong. Thought that was odd so i tried my other account, different name SAME password. I was able to login no issues... So I tried the account recovery option in game with my registered email. I received the email saying reply to this email, keeping the body of the email unchanged. Still having received nothing back I tried the recovery again. Following the same steps and still nothing. I put a ticket in for my account password to be reset and all the game master said was the forum mods can assist in resetting the password they can't help at all. Account ToadbobMalthael7 2h
2h password reset for diablo 2 I don't remember my password for diablo 2 and I need it reset plzEvilDragons3 2h
4h You cant help me.. The error I am getting is only on one particular account. I am able to login and click on character as well as join lobby chat. When I join a game unable to enter game generic bad file. On every single character. This is client side I've already had my msinfo reviewed and done 3 fresh installs with absolutely no trace of diablo on my pc fresh install. I have no idea what is causing this issue and neither do support techs. Can someone just rollback my account 3 days or something plz helpChuckMoves6 4h
5h Can't Connect to Battle.net on SC2 Heart of the Swarm Hello, I have been trying to play StarCraft 2 Heart of the Swarm for over a week now, and i still have had no success... Right when I load SC2 and i type in my user and pass to log in ... the game never connects to battle.net I have all ready contacted Blizz live chat support a number of times, and also have had my ISP open all SC2 game related ports. i have also uninstalled my anti virus software, updated my flashplayer and graphics card drivers, and windows is up to date. I have also deleted and removed all SC2 files and folders and uninstalled and reinstalled the game and the app more than a fews times. I played SC2 almost everyday from 2012 till mid 2015.. i took a break due to a death in my family that hit me hard... here a couple of weeks ago i been getting a huge erge to play again, and everyday its gets stronger..to now i just really wanna get back in there... i miss it .. GLHF!!! well I really hope somebody out there and can help Thanks, ChipChip0 5h
5h Diablo II, account missing Hello, I've just attempted to log into my account which I've had going for many years now only to find that it appears to be gone! I would appreciate any help you can provide in helping me to recover it: Account name: Lemmings19 (possibly Lemmings18, but probably not) Account realm: U.S. East Missing characters: Arcatraz BESTESTDRUDEEVR IGiveIn (this one is important) Imatrapu Javafun Pancor (this one is important) PiratesOwn (this one is important)Lemmings197 5h
5h D2 Fresh Install Deleted My Whole Friend List D2 Fresh Install Deleted My Whole Friend List. Can i Get It Back?Horrific7 5h
5h D2: LoD Character Missing Please Help So, I came close to dying in HC and did the ol abort game in a hurry. Not even sure if my character made it, it looks kinda like he did. Then again I can't make or join any games. Any help would be appreciated. http://imgur.com/a/UMQQk - Lobby looking alive. http://imgur.com/a/JLL73 - Account/Channels looking...well no not really.Fishytaco1 5h
5h Help with CD KEY Hello, I dont know exactly what im doing by sharing this but I have a problem. Basically i bought LOD a couple months ago not realizing i needed to have diablo 2 before to install LOD. So i didnt immediately but d2 and i forgot about it. Recently i bought D2 and then downloaded LOD because it was already on my computer, but i didnt have the original bought cd key ( I must have accidentally deleted the LOD CD key) so i used one from online. Now I can not do battlenet. I would be more than happy to re purchase a cd key but every time I try to it says I have already purchased it. I do not know what to do and would really appreciate any commentsDredful1 5h
6h DIABLO 2 Sound Issue I have just purchased diablo 2 and the expansion Lord of Destruction. Everything is working fine except for the sound. It comes in distorted and choppy on the opening logos and when i get in game I can't even click on the sound options in the menu. Please tell me what I can do to get it working again.Luke44964 6h
7h Direct3d Critical error Downloaded Diablo 2 and I keep getting the a critical error has accoured initializing the direct3d I have been trying to download Diablo for the last 2 days and get it t work i am becoming very frustrated if you could please send me some answers or a thread would be most helpful thank you. I can also be reached at my Dad's email [removed] thank you hopefully someone has a answer I would really love to play Diablo with my dad.HunterHouse1 7h
7h Installing D2 and LOD Hi. I was installing D2 LOD after I had installed Diablo 2 normal edition. But after the download for D2 LOD had finished it said "Please install diablo 2 before installing lord of destruction". So somehow LOD doesn't recognize that Diablo 2 is already installed... Anyone else had this problem or know how to fix it?eLeMeF7 7h
7h I cannot get in to the battle net in warcraft3 Hello. I have just bought a warcraft3. but I cannot click the battle net in the game. Please help meCrasiky1 7h
7h Diablo II - Friends list gone... I logged in one day and my friends list was empty. My friends list was full previously 25/25. I usually log in on a regular basis. I own 3 d2 and lod keys. The issue persists on all three keys, across 4 computers. Have not been able to find a solution online, any ideas?TheDuck230 7h
7h Warcraft 4 developing Request...!!! Need a Warcraft 4 Badly...PLEASE BLIZZARD...HELP..!!!!! I am addicted to the game series....& its been a really long time...I don't even like WOW...i need the original classic strategic series of warcraft renewed for a 4th part...& i guess i'm not the only one...! PLEASE DO CONSIDER.....!!!!!!OMEGAWolf1 7h
7h When is RealmDown going to be removed completely? Hello there, This is a rant thread about R/D (Realmdowns) on Diablo II. I do not realize how a game owned by Blizzard, a multi-billion dollar company still has a Realmdown system. My friends and I have paid for the game and we paid for CD-Keys to Blizzard so we could play the game and without any reason, I create a game and upon leaving I get realmdown, this has been going for a while and my IP address is not dynamic one to change it and bypass the Realmdown, I'm also sure that bypassing it is not the solution. We are living in the 21st century and Blizzard still hasn't removed R/D completely off the game which makes me think, why the quack would you implement such a system considering you can afford more servers with the money you've gotten off Diablo II and let us enjoy the game 24/7? This is just pathetic, I'm not the only one who experiences such issues based on forum threads here, it's really stupid in my opinion to pay for the game + CD-Key and they prevent you from playing the game whatsoever and even those who hasn't played for a day or two still get random realmdown for no actual reason. How long would it take you, Blizzard, to realize that the year is not 2006 but 2017, can you speed up the process of somehow updating your system and remove the R/D so we could enjoy the game at most of our time because majority of the players work and they want to enjoy their saturdays and sundays playing D2, not starring at a R/D screen upon logging on battle.net Regards, SnopexSnopex1 7h
9h Warcraft III mac update says successful but not updated When I connect to battlenet in Warcraft III it frequently (Several times a day) downloads updates. The update log keeps saying that it was successful (see snippet from the log below) but in the game the version number is still 1.27.1.7085. Blizzard BNUpdate v2.136 compiled on Apr 20 2016 Log created at 5:09 am on 02/21/2017 This patch upgrades Warcraft III: The Frozen Throne from the previous version. RESULT: Patch successful ============================================================ Blizzard BNUpdate v2.136 compiled on Apr 20 2016 Log created at 4:30 am on 02/21/2017 This patch upgrades Warcraft III: The Frozen Throne from the previous version. RESULT: Patch successful ============================================================ Blizzard BNUpdate v2.136 compiled on Apr 20 2016 Log created at 6:44 pm on 02/19/2017 This patch upgrades Warcraft III: The Frozen Throne from the previous version. RESULT: Patch successful ============================================================ Blizzard BNUpdate v2.136 compiled on Apr 20 2016 Log created at 9:58 am on 02/19/2017 This patch upgrades Warcraft III: The Frozen Throne from the previous version. RESULT: Patch successfulgduq0 9h
5h Diablo 2 F list keeps getting deleted. Diablo 2 Friend list keeps getting deleted. acc: Tuinhekje (registered) realm: EuropeBishibosh2 5h
15h Unable to download WarCraft 3 So I just bought WarCraft 3: Reign of Chaos last night but when I try to download it off of battle.net's page it wont download. Just says Failed - Network error. Was planning on buying Frozen Throne too but for some reason I can't even download the installer. Help?AngryNeeson11 15h
20h Install, reinstall, then digital install- key is too short it says..... So I installed D2 and LOC from disk, then registered the keys on Bnet. Neither game would load, kept saying load cd. It wouldn't see the cd. So I used Bnets digital installer and reinstalled them, again, it said load the cd. So I uninstalled them completely and started over. just did the digital installs and went to put in the diablot 2 key, and its asking for a 26 key cd key, and my key for diablo is only 16.... so is my LOD expansion key, not 26, so it wont accept the key that I put in. I cant seem to find a number to call anyone, so this forum is the only thing I have found to try to get some help. I love this game, just had my mother board and hard drive replaced so I had to reinstall after many years of playing and enjoying D2, and LOD. I would truly appreciate any help. ThanksAdept1 20h
22h Warcraft 3 Patch 1.27 Battlenet Disconnection issues on Mac... Hey guys. SO...Up until today I'v been playing Warcraft 3 on my old iMac running 10.7. As we all know, patch 1.27 doesn't support old mac software any more. Any ways. After an hour or so, I managed to install Warcraft 3 on my new Macbook Pro running 10.11.3. I updated Bnet and logged online fine and can even get in to games fine... But here where my troubles start. I "Played" 8 games this morning to get disconnected 6 times out of 8... As well, the two games I didn't Disconnect from were RT games. Is there a bug with Solo right now? As well it is important to note that the games played fine up until I got Necromancers and uses Raise Dead.. Almost exactly when I raise dead for the first time, my game crashes, Maybe a bug with this?? This is one one my favorite strats to use, its just so fun... lol. Any way, I would just like to know if any one else is experiencing any disconnections (especially with Necs Raise dead). I just wish they never updated... Yesterday I was playing fine.. 1.27 sucks..zwill38 22h
23h Has there been a definite response? I keep having this thought about our current email issue. We can't access our accounts because there is a blizzard side issue that prevents it. I have watched the forums but cant see everything, has there been a statement made that the issue is in the process of being resolved? I also keep hearing "this is an old game, its not supported the same," I cant get out of my head two things. Ormakus (sp) made the comment the hopefully it will be fixed by like april or may... something that felt it wasnt being considered a priority, but we purchased a product. Not only are we forced to a community forum for aid, and maybe I am wrong, but shouldn't the flow of information from product to consumer be better? Technically A feature of the game, which is for sale Right now, is not working. What is being done to solve this issue because i feel like the cousin the family sits at the kids table so she doesnt get attention. If we have to pay 20$ shouldnt we receive that support and dialog? This is worse than free games get as far as issue management. I am home alone, throwing up from radiation, and cant play my characters. Dev's wont take the time to either give us the account info or do a forced password reset. At what point should you lower your games price and state that there technically isnt any support?DavkasWife16 23h
1d Bnet Wacraft 3 TFT problem I have a few problems with warcraft 3 Frozen throne, i still don't know why this happen, but lets start: 1°: when i join some games (only a few) in bnet (on every server), it disconect me from the server, and i can't enter in the server for maybe +-24 hours 2°: since yesterday, i can only enter in europe server, (i have all my friends in US East) If you ask, the error i get when i try to join is: Unable to connect to Battle.net You may be trying to connect to an invalid Battle.net server. If you are using a modem, you may need to manually connect to internet before connecting to Battle.net Well, thats all, even if i restart the modem or restart the computer, i still get the same error, i hope you can give me a solution, thanks in advanceHidan2 1d
1d [Linux] Diablo II v1.14d on Linux "Unable to Identify Version" Running Wine 1.0.1 on Linux Mint 18. The installation went fine; I'm able to play on both single player and LAN, but when I attempt to connect to battle.net, I get the error, "Unable to Identify Version" (see screen shot in the link below). I've seen this caused by an outdated client, but this is occurring after the patch (note the "V 1.14D" in the lower left corner). If anyone else has a work around they wouldn't mind sharing, I'd appreciate it. http://www.mediafire.com/view/h9lhkqao1118wa4/Screenshot%20from%202016-10-20%20191134.png# Addendum: Probably not relevant, but this error occurs with and without the Lord of Destruction expansion installed.RichieDagger3 1d
1d Starcraft Broodwar in Windows 8 I have recently obtained a new laptop complete with the current plague upon our world, Windows 8. The other issues i have with it aside, it also has issues running older games like Broodwar. I managed to get wc3 to run just fine, a few tweaks in the registry and it displayed properly. Broodwar on the other hand, isn't so easily fixed. I opened a ticket and attempted troubleshooting it with some Blizzard representatives and as of right now, still no luck. One of them recommended i post here as well and see if anyone in the community has had this problem and perhaps found a fix for it. The following is what me and the Reps have covered so far. --Compatibility mode (xp pack 3) --Reinstalling and manually patching --Opening it in window mode by attaching the -w tag in the target window (didn't open it windowed) --Tweaking my graphics driver settings (a built in Intel HD graphics card. None of the settings seemed to make a difference. Wasn't many i could play with anyways) Basically, when i open the game, it blacks out the entire screen save a small box in the top left that display Starcraft. This screen, aside from being off center, is just far too small for me to play on with my eyes the way they are. I would like to make the game fullscreen much the way i did when i was using my old laptop that ran Windows 7. (The same method and settings doesn't appear to get the same result unfortunately) Any help anyone can provide is welcome.Rickamaru36 1d
1d CD-key has already been claimed. Will I ever be able to play Diablo II? Last year I bought Diablo II from a garage sale. When I registered the CD-key online it was already claimed. Is there any way for me to play Diablo II?Voltiare1 1d
1d Warcraft III won't start without a CD I have recently encountered a problem with WC 3 TFT where it won't start without the disc. I downloaded the game from Battle.net so it shouldn't need a CD. Please help? The actual support page won't take my ticket because my MSInfo file is "too big". Not happy with Blizzard customer support at all.Argalis32 1d
1d Diablo II, EU : Fail to join Got to char that i cannot use. Both got fail to join when creating/joining game And they both have the "char expire in xx days" message. Heard that it's a well know bug on EU, can get few help plz? :( Realm : Europe Account 1 : loulou68 Char 1 : DevenirMarteau Account 2 : loulou67 Char 2 : Vali Thanks in advance for your help, Regards, Louis,Louis0 1d
1d Bnet cant connect. Diablo 2 LoD I tried everything. I haven't played diablo 2 for like 3 years. What i need to do for play? All its done, open ports, updated patch... Some1 can help me?QuieT0 1d
1d Warcraft 3 Launch Not Responding I just bought and downloaded both Reign of Chaos and Frozen Throne and whenever I try to launch either of them it immediately says not responding.Hydrus0 1d
1d HELP! My CD Key possibly got stolen! so i was leveling my paladin in an open game and some guy asked me to join his closed game. i joined his game and he told me that i will get any item i want for free, " just name it" he said. i thought he was joking and then he told me to name a rune. i said "lol ok cham" and he just started dropping all kind of high runes. i asked him if its really ok if i take them and he said yes. i was like ok.. and got em and then he asked me to add him to friends list because hes trying to make friends. it didnt seem right at all but i was like "what could possibly go wrong" 20 minutes later my connection got interrupted and right now i cant log in anymore. it says that i cant log in because my CD key is currently used by (myself) and only one instance of this application can use the CD key at a time UPDATE! : I am now able to log in,but I still want to know what happened and if these two events are connected. Thank you!insane1 1d
2d forgotten account name Hi guys, Pretty simple, I am using a new computer, just installed diablo 2 and LOD on this one and for the life of me cannot remember my account name. It hasnt expired since i last played a week ago. any tips?Alex6 2d
2d Diablo II - LoD Account Recovery So I have been playing D2 for a long, long time. And over time I have let some of my accounts expire. I thought I currently had 3 accounts open on US East, and it appears I was right. Allhopeslost, Thetransporter9, and FearsCatalyst15 are all active on the server. However, I remember that my FearsCatalyst15 account is the account with most of the gear that I had from the previous ladder that I played. I have tried the password recovery system, and I receive the e-mail about the password recovery, but I don't get a reply with instruction after replying to the e-mail with the said body text, as instructed. It replies with failed communication to server, as if I had never sent anything. Thanks for any and all help.Ultima1 2d
2d Is The Email System Down For Diablo II ?? Hello Support! First off, thank you in advance for your time! I'm not receiving any emails from Battle.net regarding my Diablo II LOD game. I first attempted to try a password reset for an account I know that I have associated an email to. I didn't receive an email. I then checked my spam folder, nothing. I began to then trouble-shoot some common reasons why.. I then edited and added all the known battle.net accounts associated with you guys to my safe senders list... I then tried several more times. Fustraited at this point, I thought of an idea... Bnet ALWAYS sends you a confirmation email instantly when ever you create an account. I created several accounts, on every region. USwest, East, Asia, and Europe. I still didn't receive an email from any accounts that I had just created... I found that VERY odd considering the fact for the past 6 years any time I've created a new account, Bnet emails me instantly.. This is day 3 trying to get an email from bnet, for anything regarding the Diablo 2 game. I always setup an email to every diablo account I make. All my diablo accounts are also safe at the moment. I can access them, but for some reason, the email system is down.Lazy25 2d
2d Help! Can't Recover Password for D2 Account I forgot my password to my Diablo II account and chose the option to reset my password. It sends me an e-mail that just says the following: A password recovery attempt has been generated for your account. Please respond to this message to verify that you initiated this request. When responding to this e-mail, ensure that the unmodified body of this e-mail is included. When I respond to the e-mail, nothing happens. Can someone please help. How do I recover my password?IrishWhiskey0 2d
2d "Warcraft 3 reign of Chaos" windows 10? Before I download, I wanted to find out if Warcraft 3 will run ok with Windows 10. Has anyone else had success?Morningstar35 2d
2d Cant connect to Europe I often cant to connect EUROPE in w3tft after i copy game name from entgaming. I've never cheated, i am in bnet from far years and 10/100 copied game name bring me locked europe servers. WHY?Punkkk0 2d
2d Diablo 2 LOD Missing characters I had a game lock up, I was transferring items by jumping in and out making sure not to enter and exit too fast. I was playing D2 LOD and as I was trying to drop soem items the game locked up, and then I was ejected from the game and off the server. After I regained the ability to get my account back up 6 of the 7 characters on the account are now missing. I was playing on US East, and I can not recreate the characters because the system says they still exist. I have logged tickets with blizzard, and they told me they can no longer help they do not have the tools to assist on this outdated game, and there no longer is any support. I know the characters still exist, because they can not be recreated, if they had been deleted they could be remade. I had a level 60 assassin with some great gear, and 2.5 million in gold, and can not access her any more. I have already uninstalled and re-installed the game, and no difference at all, the characters have been missing 3 days now, and I don't know what else to try. WARNING total computer illiteracy, so if you have any technical advice please do not assume I will know anything that you think any 5 year old should find basic information.WNxGreyWolf128 2d