Support

Mar 15, 2016 Diablo II: Installers, Stand Alone Patches, and Update Troubleshooting Installers If you already own Diablo II, 1.14a installers for Mac and PC can be found here: https://us.battle.net/account/management/download/?show=classic Stand Alone Patches If you already have an older version of the game installed and are having trouble patching, go here for the stand alone patch: https://us.battle.net/support/en/article/classic-game-patches Troubleshooting I've just installed, but when I try to play on Battle.net the game says someone else is using my key. We've fixed the key registration bug for the new 1.14a installers. There is nothing wrong with your key if you were receiving that message after a new 1.14 install. Unfortunately, you will need to delete your first install and reinstall from here: https://us.battle.net/account/management/download/?show=classic What if I am receiving errors attempting to patch or cannot complete patching? We recommend downloading and reinstalling with the new installers: https://us.battle.net/account/management/download/?show=classic What if I don't see installers on the page you linked? If you don't own the game, you will not see them there. Go here to purchase: http://us.blizzard.com/en-us/games/d2/ Is there a Mac patch? No, the changes we had to make from legacy OSX to 10.10 and 10.11 support were too great, there is no Mac patch, only the install linked above.Omrakos0 Mar 15, 2016
Feb 4, 2014 Welcome to the Classic Games Support Forum Welcome to the Technical Support forum for Blizzard Classic Games. This forum exists to provide our customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzard Tech Support staff regularly monitors and replies to this forum (between 7am-8pm Pacific, 7 days a week) and will do their best to assist you with your issue. If you cannot resolve your issue through the forum, we recommend checking our Knowledge Center for resolutions and workarounds for common issues at http://battle.net/support/ and if unable to locate a solution, please go ahead and create a new post regarding your issue using the guidelines below. Please keep all posts on topic. This means technical issues, advice, and discussion of technical issues. When requesting assistance with or discussion an issue, please create your own thread unless a topic for the issue already exists. Do not hijack threads with your new topic. Posting an issue which is similar but different from the original topic means that your request may be missed or the original request ignored. Please post a subject with a clear summary of your issue. Starting posts with "I need help!" or "Can't play no matter what" only serves to make your issue harder to resolve. We understand that emotions can run high while dealing with technical issues, but posting in an abusive or disparaging manner will not be tolerated, and does not advance our goal of providing assistance to the widest audience of customers in this forum. Please do not post direct contact info for other companies. It is acceptable to post links to websites where contact info can be found, but posting the information here on the forum is not permitted. We hope that this forum can continue to be a place where users can find quick resolutions to their issues. To help do this we ask that the Forum Code of Conduct and forum guidelines be observed at all times when contributing to discussions.Omrakos0 Feb 4, 2014
Jun 3 Unable to connect to Game Servers - Port 6112 Error Hey all, We wanted to make the information on this issue readily visible as we've noticed a number of topics on the forums for this issue. ... Please note that Support cannot remove the jailing on CD keys, so your best bet is to wait this out and avoid VPN use while playing the game in the future. VPN use restrictions are designed to combat exploitative play. We know that a number of you use VPNs/Proxies to play with friends from within in your house. As a result, we've released some fixes which are designed to stop you from needing to use VPNs for this purpose. At this point up to 8 players should be able to access the servers from the same IP. Please visit this thread for more information.Drakuloth0 Jun 3
Apr 7 [WC3] 1.28 Mac Troubleshooting Howdy, We are currently addressing issues with the patch. Please read this message in its entirety before you proceed. We are working on new installers for the account management page, but here is a direct link to the Mac launcher: https://battle.net/download/getInstallerForGame?os=MAC&version=LIVE&gameProgram=WARCRAFT_3 You need to perform a one-time manual step before running the game. After you install the game you must do the following: 1. Create a text file named “roc.w3k” in the root of your Warcraft III installation folder 2. Open the text file and type in your CD Key with no dashes and no new line, it will be 26 bytes on disk – ex 01234567891011121318192021 3. Save the file 4. Repeat the procedure for Frozen Throne (if purchased) and use the file “tft.w3k” instead Some Mac players are also experiencing error, “Warcraft III was unable to find a CD Key…” This indicates a few possible problems that we are still working to find the root cause of. Here are a few workarounds: 1. First, check the CD Key files described above exist and have accurate keys 2. Try renaming “Warcraft III.app” to “Warcraft III-temp.app” and then back to “Warcraft III.app” 3. Try moving the Warcraft III installation folder to another directory and then move it back to the original location 4. Try rebooting your machine We are working through these and other problems, but hopefully one of the workarounds gets you playing. Cheers, PetePete Stilwell0 Apr 7
Apr 7 [WC3] Frozen Download Troubleshooting Howdy, If you're download is pausing at 65% or misbehaving in a different way, please follow these instructions to send us logs to troubleshoot the issue: https://us.battle.net/support/en/article/how-to-find-your-setup-logs This help article may also resolve the issue: https://us.battle.net/support/en/article/34719 Thanks for your help, PetePete Stilwell0 Apr 7
Feb 4, 2014 Temporary Restrictions *Update* This information will be updated soon as it's not currently accurate on reflecting the restrictions on both keys and IP addresses. I'm leaving the post up in it's entirety still for reference as much of it is still relevant and will remain so. If you receive the message that you are temporarily restricted or unable to connect, the first step is to attempt to log onto another realm, for instance if you are on USWest (Lordaeron), attempt to log onto USEast (Azeroth). If you cannot access only one realm then you may have a temporary IP restriction. Possible causes for temporary restrictions include: All Games: Spamming text or chat commands such as /friends list or /whisper or /whois (often associated with bots). Rapidly connecting/disconnecting to/from Battle.net - over 50 connections/hour (often associated with bots or switching between characters). Viewing multiple profiles in a very short time period. Exceeding 8 connections to Battle.net (often associated with bots). Repeated use of an incorrect password may lock an account login for your protection. Use of third-party/add-on programs (hacks) - these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs. Diablo II Only: Scrolling through skill selection using the mouse wheel. Going in and out of accounts/characters too quickly. i.e Muling Going in and out of games too quickly (most common cause). i.e. Muling, magic finding, Baal/Pindleskin runs, etc. Repeated requests for a new screen to see what you wish to gamble for. Going up and down a way point to refresh the screen in a shop (see above). Repeated use of a spell with no cast delay such as Amplify Damage or Glacial Spike.This lasts a maximum of 12 hours. Restrictions lasting longer than 72 hours usually indicates that you were witnessed by a Battle.net representative doing something against the Terms of Use Agreement, which warranted a lengthy restriction. These restrictions will be for connecting to the realm at all. Common causes for extended restrictions include, but are not limited to: Attempting to use an invalid CD-Key (often associated with bots). Excessive spamming or flooding in a channel (often associated with bots). Spamming over multiple channels - even if it is just one line per channel. (often associated with bots). Use of flood or load bots. Harrassment of another player and/or clan. Advertisement of an inappropriate website URL. Use of third-party/add-on programs (hacks) - these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs.This type of restriction can last up to 2 weeks. Unfortunately, you will have to wait it out or obtain a different IP address from which to play. Please note that we will not provide support for changing your IP address. If you are absolutely certain you did not spam, keep in mind that anyone behind your network, or if your ISP shares your IP address (as in more than one persons are given the same IP address), gets restricted from battle.net, you will suffer the penalties along with them. This is the unfortunate disadvantage of using a shared IP address. Also, keep track of siblings and other people with access to your computer and/or network who play on Battle.net, as they can get you restricted as well. It is also possible that your computer may be infected with a virus that has resulted in the restriction. It is important to realize that these restrictions are not exactly a punishment, but rather that they are necessary for server stability. When you spam, it places a much heavier load on the server and ruins the gameplay experience for everybody. For restrictions other than spam - such as using an invalid CD-Key - you are restricted to prevent abuse - such as stealing someone else's CD-Key via brute-force.Omrakos0 Feb 4, 2014
Feb 4, 2014 Firewalls and hosting games If players are not able to join your game, you may have a firewall in place. Firewalls may prevent incoming networks from reaching your computer and prevent you from hosting games. A firewall can come in many forms. In households, they may exist as security software, router and/or modem. The following information will help you configure your firewall. Ports Ports can be thought of as points of connection. The game listens to these ports to receive all of the information it needs to function. You will need the following ports opened to allow your game to accept connections and to host games: Diablo and Warcraft II Battle.net Edition: Allow port 6112-6119 TCP and UDP out and in Diablo II: Allow port 6112 TCP out and allow established sessions in Allow port 4000 TCP out (realm games) Allow port 4000 TCP out and in (hosting open games only) StarCraft: Allow port 6112 TCP and UDP out and in Warcraft III: Allow port 6112 TCP out and allow established sessions in Allow port 6112 TCP in (hosting custom games) Allow port 6113-6119 TCP out and in (hosting custom games if you have changed the default port in the Options/Gameplay screen) World of Warcraft: Allow port 3724 TCP out and in for Game Allow port 3724 UDP out and in for Voice Chat Blizzard Downloader: Allow port 6881-6999 TCP and UDP out and in Allow port 3724 TCP out and in Allow port 6112 TCP out and in For detailed information about ports and their functions, please visit our support site information on Ports. Software Firewalls You may recognize names such as Norton Internet Security, McAfee Personal Firewall Plus/Express, ZoneAlarm, Sygate, Panda, and many others. These security programs act as firewalls that can block single programs or specific ports from the network. More information on these can be found here. Hardware Firewalls Virtually all routers available today have firewall functions to protect users from outside access. In addition to this, DSL and Cable modems may have firewall functions as well. These links will give you information on how to configure your products. For port numbers and information, please see above. Almost-everything Port Forward: http://www.portforward.com/english/routers/port_forwarding/routerindex.htm Belkin Networking Support: http://www.belkin.com/support/download.asp?category=9&lang=1&mode= D-Link Port Forwarding: http://support.dlink.com/index.aspx Linksys Port Forwarding: http://kb.linksys.com/Linksys/ukp.aspx?pid=80&app=vw&vw=1&login=1&json=1&docid=d9b27a0c1bb9496d8c22d0d55f875ddf_17241.xml Netgear Port Forwarding: http://kbserver.netgear.com/kb_web_files/N101145.asp USRobotics Support: http://www.usr.com/support/s-main-menu.asp ZyXEL Support: http://kb.zyxel.com/KB/system!index.action List of default usernames and passwords for routers: http://www.phenoelit.de/dpl/dpl.html Notes and exceptions There are a few things to make note of. Warcraft III is the only Blizzard Title that currently supports multiple players hosting games behind NAT. Other games are not able to do this. You may experience high latency with StarCraft, Warcraft II, and Diablo when joining the same game from the same connection. These games were not designed to use a shared connection. If you have recently patched a game and get "Unable to connect", a software firewall may be blocking the game change. Please configure it to allow the changed game. A "universal rule" for a hardware firewall may work for all Blizzard Battle.net games. Forward ports 4000 TCP and 6112-6119 TCP/UDP to your computer. For the Blizzard Downloader, if you have bittorrent set up already just allow port 6112 TCP and 3724 TCP. Port Triggering may work better for you depending on your router. Note that port triggering may fail if there is a second computer playing on the same game/port. Common issues If you did not change your networking equipment and you suddenly are not able to host, your internal IP address may have changed. Check your router's Port Forward section and make sure it is still forwarding information to the right computer.Omrakos0 Feb 4, 2014
Feb 4, 2014 Unable to Validate Version First it is important to understand that there isn't just one reason that will bring about this error. There is one general cause and that is that files are being altered. As for where/when or how, that is varied. These are the reasons for the error thus far: 1. Trojan/virus. 2. Spyware. 3. Bad RAM corrupting the files in memory. 4. Actual Corruption on the hard drive, bad sectors or just a one time corruption that occurred. 5. Packet altering software or security programs. 6. Intensive memory scanning/security programs. 7. General Background applications. Now, I must mention again, what works for one person will not work for all because the error is not always caused by the same thing. Trojans This is number one due to recent Trojan keyloggers that are designed to target Blizzard games and steal password information have become prominent plus it is the most dangerous and should be checked first. It is important not to rely on only one virus/Trojan scanner when scanning for a malicious program. New viruses and Trojans are being created every day that will bypass some security measures in place. It is a constant battle between software security companies such as Symantec (Norton) and McAfee as well as others to find and combat new threats popping up daily. Some good security programs can be found here. Spyware Spyware is a program designed to collect or monitor habits of the users on the computer and report them. It is important to note that spyware, viruses and Trojans are different things that require different scanners to detect. Most virus scanners will not check for spyware. A spyware scanner that has aided in finding and removing these types of malicious programs has been Spybot Search& Destroy: http://www.safer-networking.org/ Bad RAM When the Application version is trying to be determined, the files that have been loaded into RAM are being checked. If those files cannot be recognized it may be due to bad RAM corrupting data in memory to the point where it can no longer be recognized. Running a RAM test should determine if this is the cause of the error. Using the web based one is a good initial start: http://hcidesign.com/memtest/ however downloading that program and running it for 4 hours using a boot up disk is more thorough. Microsoft's Memory Test: http://www.memtest.org/ Hard Drive This error can also be caused by actual corruption of the files on the hard drive, stemming from multiple causes itself. Corruption on the hard-drive can be cause by a variety of factors as well. Malicious programs previously discussed can corrupt files on the hard drive, or actual damage on the hard-drive could be the cause of corruption. Running a scan disk of the entire hard-drive is advised. Packet Shaping Some types of security programs will monitor and alter data that is being sent through a network connection. These types of program are benign in nature but in this level of security also may come side effects. If information that is being sent over a network is being altered in some way, the servers may not be able to recognize it when it reaches them. These types of programs are most prominent in colleges as well as businesses. Consulting the IT staff at these locations may reveal if there is such a program. They are often called "Packet Shapers" as well. Packet Shapers are also employed to give priority to certain types of internet traffic; ie colleges may use them to prioritize educational usage of a campus network while de-prioritizing entertainment usage. Security Blocks Some types of security programs will maintain a constant watch over what is happening in memory as well as make alterations. Like packet altering software, these are designed to help and keep the system more secure, but in that high of a level of security side effects may arise. When the servers try to determine what version of the game is running if the files in memory are being encrypted or altered in the name of security with one of these programs, it will not be able to determine what is there. The servers will not recognize the type of encryption or security measure taken. Background Interference As a general rule, the more that is running on a computer at one time, the higher the chance of something going wrong. In these cases it is best to check with Selective Start-up mode. Selective Start-up will start the computer with only the programs and features that are needed to run the program, effectively blocking anything unnecessary from starting. If this option allows the servers to recognize the game version, then one of the programs that was previously running was causing the error. One of them may have been a virus or Trojan, or the collective running of all the programs at the same time. The system may have had instability introduced when running the quantity of programs, small errors were introduced. Follow these steps to close Background applications.Omrakos0 Feb 4, 2014
Feb 4, 2014 How to receive help in this forum [FAQ] 1. Please do your best to write your problem as clearly as you can. Include as much detail as possible, as too much detail is better than too little. English is preferable, however if you don't speak English well, post in your native language and hopefully one of us will speak it (it also helps if you note that you aren't a native English speaker and note what your native language is so we can run it through online translator programs). 2. Try to be polite. We're not the source of your problem in any way, shape, or form. 3. We ask you questions (even if they may sound silly) for a reason. Please do your best to answer all of our questions, as it will allow us to solve your issue faster. If you need help determining the correct answer, let us know and we'll give you step-by-step instructions. 4. Please don't post your "problem" to multiple threads/forums. It's much easier for us to help you if you keep "your problem", and everything we've tried to fix it in one place so we don't repeat instructions needlessly. Here's a few things to avoid: ALL CAPS AlTeRnAtInG cApS l33t sp34l< onelongperiodlessparagraphthatsjumbledtogether Hopefully that'll help some of you guys out. =)Omrakos0 Feb 4, 2014
Feb 4, 2014 Forum Guidelines Welcome to the Battle.net forums. These forums are here to provide you with a friendly environment where you can discuss ideas, give game play advice, role-play, and converse about any other aspects of Blizzard's games with other players. Community forums are at their best when participants treat their fellow posters with respect and courtesy. Therefore, we ask that you conduct yourself in a civilized manner when participating in these forums. The guidelines and rules listed below explain what behavior is expected of you and what behavior you can expect from other community members. Note that the following guidelines are not exhaustive, and may not address all manner of offensive behavior. As such, the forum moderators shall have full discretion to address any behavior that they feel is inappropriate. Also, suspension or banishment from the game will always result in the same in regard to forum access. Your access to these forums is a “privilege,” and not a “right.” Blizzard Entertainment reserves the right to suspend your access to these forums at any time for reasons that include, but are not necessarily limited to, your failure to abide by these guidelines. We reserve the right to evaluate each incident on a case by case basis. The action we take may be more lenient or more severe than those listed under each category. Code of Conduct: http://us.battle.net/en/community/conduct Please use the search function at the top of the page to find information on a topic before you post a question. Everyone will appreciate it. Additional Forum Guidelines In addition to the Forum Code of Conduct (http://forums.battle.net/forum-coc.html), there are some common courtesy guidelines we ask you please follow. While these do technically fall within the Code of Conduct, they’re intended to clarify specific cases that may be confusing. General Discussion Forums are for discussion of topics directly related to each game The word general can be somewhat misleading, but any General Discussion forum is for threads about the game itself. If you wish to discuss other topics whether it’s polling for real-life statistics, or asking what someone listens to while playing, please post in our Off-Topic Forum. Please note that this includes comparisons with other games. Do not post in all capital letters, use excessive punctuation, etc. This practice is used to draw attention to a post. While everyone wants their posts read, we ask that you refrain from using sensational tactics in order to bring more people to your thread. Let your post stand on its own merit. Using the words Blizzard, Blue, or any community team members name in a thread topic is frowned on Everyone would like Blizzard to read and acknowledge his or her post, and we understand that. However, use of such words in the topic does not help that come to pass. Please make your thread title relevant to the post subject. Posting IBL, IBTL, or its variants constitutes spamming We appreciate that our posters understand the Code of Conduct to the point where they can call whether or not a thread is in violation; however, saying “In before the lock” does not contribute to a constructive community and it does fall under spamming. If you wish to acknowledge a post that violates policy, please report it instead by using the biohazard symbol. Do not bump posts Bumping is posting any non-information for the purpose of raising a thread to the top of the list. Bumping a post is considered spamming and contributes nothing constructive to the discussion. Your thread will be seen; there is no need to continually bump it to the top of the list. Petition posts are frowned on This is a discussion forum. Petition threads do not contain much discussion, instead a petition is usually page after page of /signed. It isn’t constructive. If you have an issue with the game, please discuss it in a civil fashion. There are other places on the Internet to form online petitions. Do not post about locked or deleted threads Posts that are moderated have a reason behind the moderation. We lock before we post on a locked thread to stop the violation in question as soon as possible, so if you have yet to see a comment by a member of the community team on a locked thread, please wait for it and do not post on the subject. If you do have questions regarding forum moderation, please use the appropriate contact e-mail. If you have a post to report or a sticky to request, use the report option under the "Thumb's Down" button or email wowreportedpost@blizzard.com If you’ve found a solution to your issue, or fixed your issue on your own, you can mark your post and the entire thread as [Solved]. Only the creator of the thread (the “OP”, or Original Poster), or a Blizzard Forum Representative can mark a thread as [Solved]. Hover your mouse over the post that solved your issue, and click on the “Mark As Solution” button (it will appear along with the “Reply” and Quote buttons). The post will be tagged with a green “Marked As Solution” banner, and [Solved] will be added to the Title of your thread. Please keep in mind that when a thread and post are declared [Solved], this may only apply to the OP’s particular issue and circumstances, and fits his unique combination of software and hardware. One fix or solution can help many other players, but it probably won’t help all players. If the fix or solution doesn’t help you, it is just one more factor to eliminate in the troubleshooting process, and we’ll try our best to help you narrow it down, to find the solution that applies to your computer, and your circumstances. Please do not post linking to threads you feel should be moderated or stickied. By using the methods we have in place, we can moderate more efficiently.Omrakos1 Feb 4, 2014
29m "You were disconnected from battle net please reconnect" game: diablo 2 lod multiplayer, any realm after 2 weeks of temp ban, I got 3 weeks of "You were disconnected from battle net please reconnect" I have several computers , several accounts, and the error "You were disconnected from battle net please reconnect" started few days after I got refunded one of my accounts. I haven't done anything listed on this list (https://us.battle.net/forums/en/bnet/topic/11644374332) haven't used hacks, sandboxie, cracks, vpn , third party programs ,etc. I tried to connect from 4 different computers on 3 different internet gateways, and got same error.JDx1 29m
1h Account has been closed (8) wanted to join with my old nonladder account (europe), but cant join "Account has been closed (8)" and no, i dont use hacks or bots even didnt play often last time, and now that pls re-check this allways been legit and thats the result???? *account: texasrangerGustavson6 1h
5h Diablo II mac 1.14d - can't open application I was able to play a couple games earlier, then got a "failed to join game" and it shut down, now it crashes on startup. Tried uninstalling/reinstalling, did not resolve the issue. Trying to open the app results it in just crashing within a few seconds. Submitted the crash info to blizzard through the mac os x report app/helper, with code CB9EBA9D-91C1-4A03-94F6-75E6C0D4B46E. I also have a crash log generated by the D2 app if that's any use. e: the game works just fine (if I reinstall it) until I update to today's patch e2: from crash log: <Inspector.Summary:> EXC_BAD_ACCESS (KERN_INVALID_ADDRESS at 0x3037074E)jonmitz25 5h
5h code already claimed. I have a physical copy of Diablo 2 with the expansion, but it's in french. I'd like to download it and have it in english. But when I go into my account and write my cd-key, it says it has already been claimed. Yet I don't see it in my list of games. Is it because I've already used it to install the game with the CD? Or is my code being used by someone else?RoxInSocks4 5h
13h Warcraft 3 - Exodus of the Horde Hello! I hope I'm not making too much of a fuss - I initially bought and downloaded both Warcraft 3 Reign of Chaos and Warcraft 3 The Frozen Throne. I am a lover of trolls, however, and wanted to play the three chapters during the Exodus of the Horde mission. Reign of Chaos stops at 2, and online it said that The Frozen Throne has the last three parts of the Exodus of the Horde as a 'Custom Campaign' but when I open the 'Custom Campaign' page, there is nothing there. Do I have to finish other campaigns in The Frozen Throne to get the Exodus of the Horde, or am I missing something? Thank you :DBabs4 13h
14h I cannot play Reign of Chaos I bought both Reign of chaos and The Frozen Throne online and I'm just want to play Reign of Chaos' campaign. But every time I launch the game, it bring up The Frozen Throne. What should I do?MrColdfire4 14h
14h WC3 Frozen Thone Superceeds Reign of Chaos Hi, I recently bought both Reign of Chaos and Frozen Throne from your online store. I've inserted the cd keys for both, which I was asked to do at the same time, however I only have one executable for Warcraft III, and it doesn't specify which it is. When I use it, it loads Frozen Throne, but never Reign of Chaos, so I cant seem to play the Reign of Chaos campaigns. Any assistance would be appreciated.Virgil1174 14h
15h Your CD key is invalid. Your CD key is invalid. That is the error message I get when trying to install D2. My computer got reformatted recently. When I reach the screen to insert CD key, I get this error message. I copy and paste the CD key directly off my battle.net account so I know for it's 26 digits and correct. Anyone else getting this? Any advice on how to resolve?lovedaazn2 15h
16h [WC3] Your Connection to battle.net has been lost after i host a game Hello, I get this error sometimes when i host games on Warcraft 3 the frozen thrones (connection to battle.net has been lost) and then it kicks me out to the main menu. After this i cannot reconnect To battle.net until i relog my computer. The error message says (unable to connect to Battle.net you may be trying to connect to an invalid battle.net server. if you are using a modem,you may need to manually connect to the internet before connecting to battle.net.) It does not happen to all of my games but it is becoming more common and frustrating. I own a legitimate disc copy of frozen throne but after the update that change warcraft 3 map selection i reinstalled it and downloaded it from the blizzard account management page. Is there any way for me to solve this problem? Im running windows 7Shortmarine1 16h
17h WoW trial Account I wonder... how long is a WoW free trail last for?CyborgGaming0 17h
18h D2 account check hello, is there any way I can find any account that belongs to this e-mail address? {removed. Please don't post email addresses on public forums} thank you,KooLKei2 18h
21h Banned IP. Banned IP. I have not been able to attend my diablo account from my own internet the past 4 days cause of what i think its a temp ban. i can log-in and see chat but i cant create or join any games at all. just says "Server down" or Game does not exist when i try to join a game. I was in contact with your support that told me to post a ticket here since he had no information about how long this ban was running and not able to tell if it was removeable or not. Can u plz bring some light on this matter. //Snitzh.Snitzh0 21h
21h Recover my pw d2@mail Hello. I've got my account OHM, and im trying to recover my password, i know what e-mail is recorded, but i does not send me a new pw, checked spam and so on, and tried it tons of times now. :( Need some help here :) ty!Jonasbsn3 21h
22h No chat shows in game - D2: LOD Can't chat in game. I don't have a filter, I'm not ignored, I'm not on any ban list. I literally just can't talk in game. It worked for about the first 20 minutes after the reset, haven't been able to chat since then. Tried restarting D2 multiple times, multiple games, etc.Kallell48 22h
1d Need admin to check d2 accounts Need admin to check d2 accounts i forgot the password to my accounts and it has been less than 90 days. still says the accounts are up but wrong password all accounts. They are registered to my email however, when i try to get a new password the email does not show up. i am positive that all 3 accounts are still up. Accounts are: -Skellz_mulez -Therealskellz -Skella Thank you for your time!Skell17 1d
1d Can't login to D2 account Hello, I was wondering if it was possible for any admin to check my account, same name (Booyashaka - USEast), to confirm it hasn't been overwritten. I seem to be getting incorrect password but I've tried all the normal ones I would've used. It was last accessed by me probably a few months ago, not 100% positive when. Associated email was johnd****y@gmail.com. I understand the email recovery system is down, is it possible to have it manually reset? ThanksBooyashaka6 1d
1d Diablo 2: LoD Glitched Character One of my 5 characters (my sorceress) has been unable to join games for about an hour now. My other 4 characters join and create games instantly, I even created another sorc to try and it went right into the first game I clicked. After about a dozen 'Failed to Join Game' attempts I'm restricted from the realm and came here to hopefully find some insight while I wait for the temp. restriction. My account is Rogue771 BizarroSorc (my main character) is giving the problem. I was farming keys earlier today, then after leaving for a few hours to babysit I attempted to log-in and it simply won't let me access that character.Rogue26 1d
1d D2 CD Keys Disabled/Accounts Closed(8) I tried logging into battle.net on 2 of my D2 CD Keys, and it says my D2 CD Keys has been disabled. I also tried logging onto my account names(which I have a ton of) on my dad's D2. Says my accounts have been closed. Not sure why! I did log onto my accounts to reserve my character names a couple of weeks ago. Maybe I was logging in/out too fast that time! I hope I can get my keys enabled back, and my accounts back! I have a lot of accounts/D2 character names! :(WhirLWinD5 1d
1d D2 Disabled CD-key Hello there, I recently talked to Veressdyn about my issue and it seems the CD keys look fine on Blizzard's end -- however they I'm still getting the message "...CD key you installed with has been disabled" error. I haven't played in a while and the last time I played I was able to use it fine. I'm fine with buying another copy, but it would be nice to have my old CD-key on my old account for what it's worth. Error code: https://imgur.com/a/eJwPzInterrobang2 1d
1d Specifc Character fails to join games. My Sorc, avery, keeps failing to join every game. I cant create or join any games. All my other characters can join games without a problem. account - purkel character - avery How can I fix this issue? please helppurkel2 1d
1d Accidental Name Change... I was looking at characters that could appear on names, just for fun and I accidentally changed my name... I would like to know if there is any way for my name be changed back to it's original name. Thank you.ǸǸǸƓǾǾƑŶǸǸǸ4 1d
1d Failed to join game I've been getting "Failed to join game" all morning. Can log in fine but can't join games or make them. Anyone else having this issue this morning?tbone4 1d
1d Diablo II LOD - Incorrect Password Diablo II LOD keeps saying password is incorrect. Tried to recover password via email, change/reset password and change the current email address but none of them worked - no recovery emails were delivered. Please help find or reset the password. Account Name: billyforce Gateway: US-Westbillyforce3 1d
1d WC3 unable to log into battle.net US west, but can log into all other servers? Recently re-installed my game and everything seemed fine. I could log on to US West, east, asia, etc. But came to find out that I can't log into US west now! I went through all the typical trouble shooting, checking router, restarting everything etc. Again, all other servers are fine but not US west. -Attempting to use an invalid CD-Key (often associated with bots). -Excessive spamming or flooding in a channel (often associated with bots). -Spamming over multiple channels - even if it is just one line per channel. (often associated with bots). -Use of flood or load bots. -Harrassment of another player and/or clan. -Advertisement of an inappropriate website URL. -Use of third-party/add-on programs (hacks) - these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs. I can confidently say I have done none of these things, and I haven't been able to log on to US west at all for a week! Can anyone help?kumatsu1 1d
1d Diablo II CD key is too short? I recently activated an old copy of Diablo II through the Battle.net website; everything worked just fine until I was supposed to enter my CD key into the installer. I used the CD key on the website to activate it to my account, but when I was trying to install it on my computer, it asked for a 26 character key, while my CD key is only 16 characters. I entered it in anyway, but it said the key was invalid. What do I do to get this to work?Glevezered2 1d
1d account recovery d2 hey did somone have any information about password recovery cause i got an account 2month ago and forget the password try pretty much everything but didnt get any answer back from the assistant account name: jk-world6 realm: Useast D2 Lod thnx in advanceBazik0 1d
1d Oath Runeword Failure I'm on ladder USEast Character name: Slippity_Slap Account name: Ruleram https://imgur.com/a/OU9en Oath runeword can be made with swords/axes/maces Shael + Pul + Mal + Lum I tried making it with a non-magic non-rare 4 socket "Legendary Mallet" which qualifies as a mace class weapon. I'd like my mats back.ruleram2 1d
1d Diablo II : Death on hardcore due to dropped out. Need help from admin. I was just running Baal and i was in Worldstone keep level 3 near the throne. I saw black screen saying something like "you have been dropped out.....". Wen the game let me log in again my character was dead. This is totally unfair! I WANT MY CHARACHTER BACK.VIA3 1d
1d I need my Diablo 2 account password reset I NEED MY DIABLO 2 ACCOUNT BACK PLEASE. I literally just made the account a couple of hours ago. But I made it a new password, I would not care if it gets hacked or something. But I forgot it within hours. Account name is Maklaen, realm is US east. Help me. Please and thanks.MVC4162 1d
1d D2 Incorrect Password I went to log on after playing roughly 4 hours ago and it says that my password is invalid. Been using this password for years so i know i cant get it wrong, but still tried to reset password with a validated email, but no email came through account - poojabkebab USWestAnarchy3 1d
1d Password inncorrect Account: FatherDamien & FatherDamien1 Realm: US West Says my password is wrong. Tried to request a new password and still have not got an e-mail.FatherDamien5 1d
1d need help recovering password password incorrect useast can i get some clarification or help on this please? I was on the account last night and then today it wont let me log on and says the password is incorrect. I tried sending an email but nothing has came through, i cant remember if i put the email attatched to it or not. can i please get some help with this???Fate1 1d
1d W3 acc recovery Hey, Is there any small chance for a recovery of an old W3 roc account? Thanks in advance & greetingsBRUTALISM1 1d
1d Diablo 2 account problems Hello Classic Blizz Support, This is second time you close my account, last time you opened it, because it was a mistake update. I hope this is just a smilair situation, I don't run bot or whatever its accused for, i only do pvp... Hope to hear from you Best Regards Henrik Account: TheHero Realm: Europecash12 1d
2d Hacked? I have recently started playing LoD again. East Ladder, did a couple of normal baal runs and then got dc'd. Tried to log back in and I keep getting disconnected from server and password is incorrect. Does this mean the account has been hacked?Mim1 2d
2d Diablo 2: your connection has been temporarily restricted from this realm I keep getting this message after playing for everything between 5 and 30 minutes: "your connection has been temporarily restricted from this realm, please try to log in another time" From what i understand this is some kind of bot prevention, but this even happends if ive been in a game for well over 10 minutes and exit that game. It happends more often if i join for example Baalruns but it feels riddiculus that normal players are being punished in this way. Can't you just simply permaban the bots instead? They would have to buy new serial codes every time, i guess that would keep them at bay instead of this system that keeps me from playingGhast380 2d
2d Diablo 2 disabled key Hey there, I bought this game back in early January and played for a couple of weeks. After that period, I tried some mods out (Eastern Sun was quite good, I didn't enjoy Median XL that much though) for what was around at least a couple of months. During that time, I might of entered the CD key too many times while switching between mods (my HDD crashed during that time, and the new one CRASHED again after only FOUR months which was beyond annoying and didn't help the situation at all). Shortly after that, my CD key became disabled (the message it gave me while logging into B.net was a rather generic "this CD key is disabled"). Not sure what happened there; I know my account is safe and even the thought of botting/scamming/RMT stuff makes me sick to the stomach. Could you help me out here, please?McHudmar0 2d
2d Destiny 2 Pre-Purchase past sept. 6? If PS4 and Xbox already released Destiny 2 and I can't get the pre-order benefits anymore, can I still get the pre-purchase benefits before the pc release?NameGoezHere1 2d
2d Diablo 2 Not running UNHANDLED EXCEPTION: ACCESS_VIOLATION (C0000005) Hi I've been trying to get d2 to work but when I try to start it up It goes fullscreen and then gives me this error (I never reach the menu) I tried compatibility mode and it gave me "Error 1: Diablo II is unable to proceed. Please run D2VidTst and try again." When I try to run d2vidtst it looks as if it's going to load but then stops and nothing happens I tried sending blizzard a support ticket but every form of support is giving me an error for some reason :(Norferzlo61 2d
2d DOES ANYONE PLAY HEROWARS ON WC3 anymore thinking about buying it, just for that ?Floridagamer1 2d