Mobile Feedback Discussion

Aug 1 Hearthstone and WoW Feedback Do you have feedback for Hearthstone Mobile or the WoW Companion App? We'd love to hear it! Please utilize the following Game forums to provide your input: World of Warcraft - https://us.battle.net/forums/en/wow/2690193/ Hearthstone - https://us.battle.net/forums/en/hearthstone/10591463/ Mobile feedback not related to games should be posted here in this forum.Zarcel0 Aug 1
Jun 2 The Blizzard Battle.net Mobile App is here! Hi everyone! Bring your Blizzard Friends wherever you go with improved messaging, friend suggestions, and presence options. Stay up–to–date with your friends on the go, wherever you are! Check it out today! - https://www.blizzard.com/apps/battle.net/mobile  Please let us know what you think, we’d love to hear your feedback!Matt Bernardo13 Jun 2
Sep 26, 2017 Welcome: Please read! Welcome to the Feedback Discussion forum for the Blizzard Battle.net mobile app! Before participating in the discussion, please be sure to read our forum Code of Conduct. You can also report any issues you find in our Bug Report Forums, and request technical assistance in our Technical Support Forums.Psione0 Sep 26, 2017
2d Upcoming Diablo Immortal Hello to anyone reading this! I really love Diablo games on PC, but last 2 years i stoped to upgrade my PC, and start mobile-gaming for myself. So, idea of Mobile Diablo is awesom for me, just there is no Diablo-like games( i mean soul/core/idea) on mobile platform. So i really sitting here and waiting as Hatiko for release of Immortal) I just got a little suggestion, if i can let devs know, and if u help me to let them know. 3 days ago, was released another game on mobile: The Gready Cave 2: the Caves of Time. It is rogue-like game with "tower" system - then further u got, then more different mobs are there, and it s much hard to get further and further. The idea is simple and simmilar to arpg ganre, But! just have a look on how its was made: u never know how much amd which mobs will be spawned on floor (the mobs changes avery 30 levels, but ammount and type is fully random from floor to floor). And another one thing is loot. Hundred tons of loot, and never 2 simmilar parts of armor. Deep system of customization of stats and skills, and u can change everything u need with huge luck and pile of time. But, how great the feeling, when u found something really good!)) And, despite that it takes really a lot of time (u just want play more and more) its really strong game with cool replayability. So, if anyone can, show them the game) Maybe, its not the way the devs go, but maybe there they can find a lot of sollutions and really strong and cool ideas to improve the content, the depth, the classic-like soul of the upcoming Diablo: Immortal. I just belive, that adequate communications and suggestions can help to make our Diablo: Immortal really great and make haters cry themselves in a corner. Thank u for patience. Its not kind of trolling, joke or smth like that.NightyZz0 2d
3d Combine the mobile Battle.net app and the Blizzard Authenticator app + more This would be very convenient and something that would add functionality to the app. Another idea that could be add is launching a game on your computer from your phone or start a download/update on your computer from you phoneShadow0 3d
Dec 10 Blizzard Authenticator Hi, make the Blizzard Authenticator as a universal 2 step verification because it is nice when all your accounts is in one place. You only tap a finger if you want to login... please make this!!!!PEEBEE0 Dec 10
Dec 10 Friend Spectator mode It be nice if you could see a streaming of your friend or the hearthstone spectator mode. or if you friend is doing arenas in wow you could see them (with restrictions). Something like thatkogure0 Dec 10
Nov 29 Split screen settings scrolling Minor issue, but when using split screen functionality in Android you are unable to scroll up or down in the settings. Would be great to make that area scrollable when the window is below a certain % of the screen, or to activate in split screen mode.Vodmorqele0 Nov 29
Nov 16 Please add communities to the mobile app I don't know if this is already in the works, but it would be so amazing if we got communities in the battle.net app. I love the community system a lot and It'd be amazing to have access to them away from my PC. I am mainly talking about the Blizzard communities, not the in game Horde/Alliance ones.Stralgarr8 Nov 16
Nov 9 Сommunity in the battle.net mobile Hello! Sorry for my English. I really want to communicate with my community in the battle.net from the phone. Unfortunately, only private messages are available. Is it planned to add such functionality?Mortalis0 Nov 9
Nov 8 Mobile?? No thanks, My opinion. So I have a serious question. Is this forum ONLY for people that are the deepest of fan boys? I have said nothing against the forums rule at ANY point. I for one am glad to give feedback, I don't want mobile period, at least concerning games that were based off of a GAME, not an APP. Mobiles are APP's period. They are always PAY TO PLAY/PAY TO WIN. "One of the real and main reason's is" MONEY, You don't want a one time payment, you want MICRO-TRANSACTIONS. Prove me wrong!!!turtleisslow0 Nov 8
Nov 8 I keep getting deleted so here you go!!!! After all this Diablo "jazz" I am officially killing my Diablo account/s. Activision has a way of killing things gamers love, this is simply another example of a company being obtuse. No one wants, needs, or asked for this. There is no opportunity being missed. It is little more than a company attempting to tell us what we want, even though it is clearly nothing anyone wants. My only hope is they never make the money they spent in development of this mobile market and either abandon it's idea/conception or just close it all together. I for one would rather see something I love die, then watch it wither away being twisted and contorted into something I hate. But that is just opinion. Bow's head, hovers key, memories flash by.............. Fturtleisslow0 Nov 8
Nov 7 Authenticator on Android Hello! Thank you for the great work that you've done on the Authenticator app! It's very easy to use! I have only one request... could you update the Android app to support adaptive icons? It would definitely make us OCD people feel much better!! Thank you!alexandrite0 Nov 7
Nov 7 Diablo Immortal: Blizzcon was not the place for this >.> To whomever made the decision to announce a MOBILE diablo game at Blizzcon, Sincerely hope you read this. This was not the place. Understand this: I have no problem with the game, I have no problem with the platform. Heck, my phone is lacking in games and I commend this avenue to find new customer bases. My problem is you built this up for Blizzcon. Diablo is a very storied and long running franchise. It has gone over 6 years without a new title. up until recently, the franchise existed purely on PC. the majority of players ARE ON PC. Blizzcon is an annual get together of LOYAL FANS of blizzard games. they already have your games, they play them a lot, and they love them so much and the worlds that exist around them, that they paid a lot of money for hotels and plane tickets or other vigorous travel and come far and wide to celebrate them. and so it is, that in front of these fans, you teased new games. you dropped hints, "leaks", etc. THe fans cried out "DIABLO 4! YEAH!" and you had to "temper" their reaction. They cried out "Diablo 2 remaster!! WAHOO!" and again, you back pedaled "tempering expectations" And then you announced a brand new game, on a brand new platform, that none of the fanbase was asking for. keyword there: FANBASE. the loyal legions who show up to blizzcon. Then in the questions following the announcement, you even admitted this was SPECIFALLY to target new markets and players. GUESS WHAT BLIZZARD, PEOPLE DON'T RANDOMLY ATTEND BLIZZCON LOOKING FOR A NEW COMPANY TO BECOME A FAN OF. do you now see how stupid this was? This should have been saved for E3 or CES, maybe announced in partnership with a phone company and a new phone release, or otherwise presented to those NEW MARKETS that are NOT at blizzcon. Blizzcon is the home of your current loyal fans. If the game was announced and became a great hit, then yes, welcome it into the fold at Blizzcon. oh gee, you've even BEEN DOWN THIS ROAD BEFORE!! from the wiki: "At Sony's Press Conference on February 20, 2013, Chris Metzen announced that Diablo III would release on both PlayStation 3 and PlayStation 4" Sony's Press Conference. Hmmm... not BlizzCon. Is activision strangling you? with Morhaime stepping down, how much of the heart of blizzard is left? because it sure seems like the Blizzard I knew and loved has lost its mind and its direction. Year after year after year, you have teased Diablo announcements. TIme and time and TIME again, the fanbase put out "diablo 4!!!" excitement that had to be bashed beck down to normal expectations with the PR Hammer. Seems like your fans REALLY want a Dioabl 4? why don't you make and announce that at Blizzcon? or Diablo 2 Remaster, which has seen just as much excitement. So that is why I feel slapped in the face blizzard. 1) This was nothing current fans were hyped for, asking for, or would seem canon, and yet you announced it to current fans. 2.) You've been down this road before, with Sony, Xbox, and Nintendo, and you knew better then, but not now? 3) Next time your leaks or rumors or hints lead fans to draw the Diablo 4 conclusion, and you then backpedal, I am done. I am a Diablo fan at heart, but it's as if you told your current fanbase that they aren't valuable enough to be worth treating to new content, instead lets set the profit ship to sail for new lands, hey current fans wish us luck! This was the wrong place and time.Ivan7 Nov 7
Nov 3 Android phone battle.net phone app Mature filter on battle.net phone app for androids. All I see is a friend's lust n chat with them but I don't see a mature filter option anywhere,also add in a headset voice option since phones have a port to them for such a thing.WoWBeardy1 Nov 3
Nov 1 [Bug Report] Authenticator App Crashes when Facebook.com is Blocked I submitted a ticket because I couldn't find where to submit a bug report for the Battle.net mobile Authenticator app and I was told to post here. When Facebook domains (login.facebook.com, graph.facebook.com, connect.facebook.net, etc.) are blocked in the hosts file, the Authenticator app gives a generic error when you try to sign in, and doesn't let you sign in at all -- even if you're not logging in through Facebook. I realize that this issue only occurs when the device's hosts file has been modified, which requires root access, and typically system modification isn't something that's typically supported in official apps. However, it would be nice if it still let you log in to your Blizzard account with standard credentials.Krathalan0 Nov 1
Oct 25 Mobile App: iPad Support I really feel this should be a standard from a company with such a reputation of polish like Blizzard. I mean, you can download it, but not being able to use the iPad as it was intended is pretty frustrating. To be clear, I have 3 monitors and an iPad in front of me. Not only could I utilize my conversations solely on my iPad but I could also not have to keep picking up my phone to use the app as I don't want to keep turning my iPad into portrait mode every time. Besides, it looks ugly! I was hoping for something different on the Blizzcon app but unfortunately same problem. Please look into this, or at least let us know if you are. :-)Vortexic0 Oct 25
Oct 12 Unable to add a second account to authenticator I have a different account set up with my authenticator currently. I wanted to add this one (my other account is my main HS account, and this one is a secondary HS account also with OW). I tried going through the process and I was able to find the serial code and not the authenticator code. Without it, I can't add my account to the authenticator. Since it is advertised that up to 3 accounts can be added to the mobile authenticator, how is this done? I looked through a bunch of forums and Blizzard posts but no one mentions this.Fall0 Oct 12
Oct 10 Group chat on mobile Me and a few of my friends made a group chat on the desktop app but we can't do the group chat on the mobile app. I feel that is a feature that should be made available on the mobile app. Its really inconvenient having to login to my computer everytime I want access it.Nate8081 Oct 10
Oct 8 Missing Friend On Mobile App I was trying to see if one of my friends were online on the mobile app and noticed their name missing from my friends list so I got on my desktop to find them still there along with all my other friends. When they send me a message it still has the little orange dot to signify that I got the message but the chat history is not showing up either. On Android (Galaxy S9), everything is updated, tried clearing cache, uninstalled and reinstalled. Desktop: https://i.imgur.com/I1vy9qb.png Mobile: https://i.imgur.com/QqA5q4L.jpg https://i.imgur.com/BGxaSzw.jpgNightPuppy0 Oct 8
Sep 13 Do you like the Battle.Net client? Let me know what you think of it. (need help) TL;DR: What features of the battle.net client do you use the most? Hello, I'm doing a class project about the Battle.net clients design. I want to gauge how the fan base uses the client and how it can be improved. My ultimate goal is to translate the client into an app. I know that there already is a Battle.net phone app but it doesn't have nearly as many features as the computer client. So, if you don't mind helping me out a bit can you answer a few questions: 1. What are the most important tabs to you outside of the game tab? (Social, Shop, News, BlizzCon, OWL) 2. Do you use the phone app? 3. What features do you wish you could access on your phone? 4. If you could add anything to the client what would it be? 5. If you could remove anything from the client what would it be?Virtus0 Sep 13
Sep 11 Friends/Favorites logging notification Being away from the computer you miss out on your important friends or just anyone in general logging on battlenet. While you were downstairs grabbing a drink, your friend who's been leveling, grinding, rocking the score board with has already passed you in game. That's no fun! These day, a lot of players by now would have a smartphone. Young and young at heart, everyone is connected some form of way. Allowing the notification to be disabled would also be great for those that just don't care. They like their peace. Yet some like myself, like to keep in touch with friends. Especially on bnet. So having a notifications via mobile app that pops up when they log in/out bnet would be awesome!!MagnaPhi0 Sep 11
Sep 9 Goup chat in mobile app please~~ The chat function is really nice, but please dont forget the group chat function as well >.< I'm speaking as an Android phone user here~Elumas2 Sep 9
Sep 5 Android Apps - Playstore policy Hello! I love playing Blizzard games and I grew up with them. I consider you are doing a great job with this app and the authenticator one so I just wanted to show you this: "Google Play will require that new apps target at least Android 8.0 (API level 26) from August 1, 2018, and that app updates target Android 8.0 from November 1, 2018." You can find more details here: https://developer.android.com/distribute/best-practices/develop/target-sdk . I noticed that both your apps target Android Nougat so i just wanted to give you guys a heads-up in case you didn't know about this because I consider that you are doing a very nice job.Alsidsds0 Sep 5
Aug 29 [Android] "Line's Full" then "Something went Wrong" Hi there, I am using a Huawei P9 Lite, Android 6.0 and seemingly randomly I will get the following error when I try to log on: "Line's Full" then "Something went Wrong". I know the line isn't actually full because I can login on my iPad no problem everytime. I've tried restarting my phone, uninstalling and reinstalling the app, no success. I am running Avast Mobile Security, but even turning it off doesn't seem to help, and I don't really want to have to uninstall it either.Pand3m0nia3 Aug 29
Aug 20 Groups on the mobile app We should be able to have the groups like we do on the social tab of battle.net . So we would have group invites and more importantly, voice channelsCobble4lyfe1 Aug 20
Aug 18 New App Idea Blizzard Store App (available on the Amazon App Store). The only reason I want this, is because I recently purchased way too many Amazon Coins. Hearthstone is currently the only Blizzard game where I can spend them since the game is available on the Amazon App Store. I would hate to spend these coins exclusively for Hearthstone, and would love to see the entire Blizzard store in an app where I can spend Amazon Coins. I'm always on and off WoW, so being able to spend Amazon Coins for WoW game time would definitely get me into the game again. Hope someone high up agrees and sees this. Cheers.HammerSlam0 Aug 18
Aug 16 Pending friend requests Still no way for mobile users to delete pending SENT friend requests.Ohushi0 Aug 16
Aug 15 Chat bubbles for out of app conversations. Chat heads! For those that dont tend to sit in the app while conversating with friends/family in game.Innevitable0 Aug 15
Aug 7 battle net phone permissions Hello Why does the battle net app need access to my camera?Deanington6 Aug 7
Aug 4 I had battle.net autenticator in Windows 10 Mobile for 5 years I had battle.net autenticator in Windows 10 Mobile for 5 years, a beautifull nokia 930 2.2Ghz 8-core with 20Mpx zeiss lens camara. than I found battle.net autenticator.. great I use to be a World of Warcraft player since 2008.. lets start the subscrition again. and for a while I managed to play Wow ocasionally , since I installed battle.net on my phone. Recently on a ultimate patch the computer I play Wow asked again for autenticator key .. no problem I reached for my phone and the autenticator functons no more.. :?? asked for a solution with a ticket, and they said autenticator was droped for windows mobile platform. Since Im not quitting my phone, Im really thinking in quit WoW and play no more.ManNunes0 Aug 4
Jul 30 How to log in account when i'm Lost Authenticator and Phone Number Hello,so the thing is, I have an authenticator on my phone and i just lost my phone( in there have my sim card). I cannot log in on Battle.net to remove the authenticator either because i need it to be able to log in... Thank you! Sorry, my English is very bad.MusicOkami1 Jul 30
Jul 25 Warcraft RTS Forum I downloaded the app, hit edit profile, and it asks me if I want WoW, Diablo, or Starcraft shown on my profile. Why is Warcraft RTS not an option? All I play is Warcraft RTS! Also, I would like Warcraft RTS fans to have a forum different than Diablo fans, I do not think it is proper for both of us to have to post on the same (classics) forum. We are a different group of people, just like all WoW people should be able to post on one forum, so should WC RTS. Putting same game types onto the same forums I think would make more sense, for example: Forum #1 Starcraft I & II #2 Warcraft I, I, & III (Maybe call it "Warcraft RTS") #3 Diablo I, II, & III #4 WoW #5 Heroes of the Storm (Note: WoW should be a different forum than Warcraft RTS, it has a different community.) Also, it would be cool if you add the ability to post on forums, on your mobile app.Dan2 Jul 25
Jul 16 How to use authenticator for two regions on one phone? I have two accounts - one in China and one in Americas. Previously, I had Blizzard Authenticator installed on my iPhone for my Chinese account, which was downloaded in Apple's App Store of China region. It worked well. Now I want to use Blizzard Authenticator for my American account as well. So I basically switched the region of App Store on my iPhone from China to US. And then I downloaded Blizzard Authenticator from App Store. However, when I opened the newly installed Blizzard Authenticator (which was from the App Store of US), I found its region was still set as China. So, when I logged in, it displayed the EXACT authentication information as the old Blizzard Authenticator (which was from the App Store of China). I couldn't find a way to switch region in the app. So my question is, is it possible to use the Blizzard Authenticator for two regions on one phone? Thanks.StarvedCat0 Jul 16
Jul 11 New update stop Huawei Nova 2i from being compatible with Hearthstone I'm not sure what you guys did last night but my device (Huawei Mate 10 Lite/Huawei Nova 2i) is no longer compatible with Hearthstone. I have been able to play on the device all the while since I bought it early this year. Now the update just say that I need to install something from Play Store and I can't click update as it says that the game is incompatible with my device.cracksys2 Jul 11
Jun 30 Store in the Mobile App I would love to see a Store tab come to the Battle.net Mobile App. This way we can see new deals without having to start up our PCs or Laptops. Yes, of course you can go to the Battle.net website, but a Store tab in the app itself would be a lot easier and faster to access.Emuruh0 Jun 30
Jun 30 Mic for blizzard app pls !! Hello I was thinking that Battlenet app can use a microphone ability so we can talk throu with our phones live in the game we are playing , or there is one but I don't know how to use it, I believe lot of people don't have microphones and this can do a major help for better gaming experience for everyone, tnx.beanboy0 Jun 30
May 29 Downtime alerts Hey, it's Tuesday in Aus, which means weekly WoW downtime night - but I can't remember whether it's resets or long maintenance. Would be a useful feature for the app to show downtime alerts same as the desktop app, please :)Hydden0 May 29
May 28 Outgoing pending friend requests On a desktop version, there is an option to see and remove your outgoing friend requests, and that does not exist in the mobile version. While it is not vital, but if you have your outgoing requests list full, then you can no longer add new friends, even if your friends list is not full. https://i.imgur.com/iJNFr2c.png While it does not affect me much, since I play on PC and Mobile, so I can take care of it with my PC, but it would be nice for people who do not play on PC to have it in Mobile version as well, just so they could clear up their outgoing requests without the need to log in to PC or Mac descktop app. Thank you for your time.Mazvis0 May 28
May 27 Clear Chat History Button An option to clear chat history. I’m tired of seeing messages from months back in my chat with someone.Fabstion4 May 27
May 27 I would love a way to be able to use Google play money to add cash to my Battle.net balance This is the reason I downloaded to app, to see if this was possible. I would love a place to use my Google Rewards cash (already bought the pro version of all the apps I use) and as it is it just feels like the money I'm earning is vanishing as it expires a year without being used. Is there any chance of this feature being added?Huskyreon0 May 27
May 24 Highlights on phone Hi i think the ability to watch saved highlights on your phone would be amazing. I really want to show my friends a few bit I cantoverwolf0 May 24
May 9 SC: BW on Tablet?? Will Star Craft: Brood Wars work on Tabets OS? Android?DmanSwarmer0 May 9
May 2 Showing friends' offline duration + sorting according to time offline I have 200 friends on friend list already. I need to delete friends if I want to add more. However, the app does not show who have been offline for the longest duration. I suggest: 1) Please show friend's offline duration. If doing this causes server traffic load problem, at least make it on client side and have the mobile phone records down and shows each friend's last online time (even though this may miss some friends who maybe online when I am offline but it is still better than nothing at all). 2) After implemented the above suggestion, please also add an option sorting friends according to their offline duration. Thanks for reading!Wakeman0 May 2
Apr 19 Blizzard Chat App: Allow Sending Photos As the topic says, it'd be great if we could send images through the chatting application.Mikoe0 Apr 19
Apr 18 Multiple authenticators iCloud Restore I have both US and Chinese Battlenet accounts so I have both US and Chinese authenticator installed on my iPhone. When I restore from iCloud keychain back up it restored my Chinese authenticator profile to my US authenticator. Need to enhance the iCloud Keychain sync function so the back up is app specific/or give a choice on which profile to restore onTianRizzle0 Apr 18
Apr 18 Chat history! Okay, I know I'll be the thousandth person to bring it up but there REALLY needs to be an option to clear the chat history. For both the mobile app and the desktop.Sar1 Apr 18
Apr 14 Feature Suggestion: Forums I feel that the battle.net app would really benefit from having a forums section of the app. It would be way more convenient than having to log into the forums each time from a mobile browser.Cube1210 Apr 14
Apr 10 Blizzard app needs: 1. We need to be able to change legion in mobile so we can chat with other friends 2. We need incoming requests 3.Gifts 4.GroupZybørg1 Apr 10
Apr 8 Authenticator Push Notifications I just want to say thank you to the development team in charge of returning push notifications to the mobile authenticator. Having that additional level of ease-of-access is quite nice.Elinry0 Apr 8