Technical Support

Oct 20, 2015 [Solved] Issues What is this [Solved] tag? We have created a way to mark a thread as [Solved]. If you’ve found a solution to your issue, or fixed your issue, you can mark your post, and the entire thread, as [Solved]. This will put a small green check mark next to the thread title. If you see this, it means the player who created the thread found a fix. How do I mark my Post and Thread as [Solved}? Click on the drop down arrow in the top right corner of the post. Choose "Mark As Solution". The post will be tagged with a green “Marked As Solution” banner, and a green check mark will be added to the Title of your thread. Who can mark a thread as [Solved]? Only the creator of the thread (the “OP”, or Original Poster), or a Blizzard Forum Representative can mark a thread as [Solved]. I see a [Solved] thread. Where’s the solution? A small box with a green check mark will appear in the top right corner of the thread, under the Reply option. If you hover your cursor over that box, it will say "Solution". Clicking that will jump to the post marked as a solution. What if I mark another post as a solution? That one will be “Marked as Solution”, and the previous post will be unmarked. A Note about [Solved] Issues Please keep in mind that when a thread and post are declared [Solved], this may only apply to the OP’s particular issue and circumstances, and fits his unique combination of software and hardware. One fix or solution can help many other players, but it probably won’t help all players. If the fix or solution doesn’t help you, it is just one more factor to eliminate in the troubleshooting process, and we’ll try our best to help you narrow it down, to find the solution that applies to your computer, and your circumstances. Thanks to all of you who post your fixes!Glaxigrav0 Oct 20, 2015
Jul 1 Common Blizzard Application Connection Issues Greetings all, We've been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you're having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more helpDrakuloth5 Jul 1
Jun 4, 2013 Welcome to Blizzard desktop app Technical Support Welcome to the Blizzard desktop app Technical Support forum. This forum’s purpose is to assist in identifying and troubleshooting technical issues that may arise during the use of the Blizzard desktop app. Posters in this forum will be held to our forum Code of Conduct – please take some time to read it before posting.Aratil0 Jun 4, 2013
22m App crashes everytime i try to open Error code : 74A58F41-E6DE-49CF-B747-7472A6A1EAC5SoDarnCool1 22m
1h new update After the new update the app started acting weird uninstalled it now it wont let me go online and says i have to continue offline.Panciel3 1h
3h Can't connect to Blizzard.net App... I haven't been able to connect to Blizzard.net App since Saturday night (2 days) so far and I know for a fact its not my PC. I've noticed some other players are getting the same issue too. Hopefully Blizzard will fix this issue. Here's the error code btw -BLZBNTBGS80000011medroth7 3h
5h "Could not log in to the Battle.net service" Error code BLZBNTBGS8000000B So I had to log back in to Battle.net and I got this error code, not allowing me to log in. I can continue offline but I'm unable to go online. I tried the recommended troubleshooting tips here: https://us.battle.net/support/en/article/BLZBNTBGS8000000B?utm_source=app-other&utm_medium=internal however none of them seemed to help. Only additional information I can provide is when I go into task manager there is a process called "Blizzard Update Agent" that starts up whenever I open the app. Ending the process doesn't allow me to log in and if I attempt to log in again after ending it, it'll start again.Shwiny16 5h
6h Edited a larger thread on the US HOTS forum and it vanished! I was editing a thread I had just posted in regards to the addition of Kel'Thuzad and celebrating the work the Heroes of the Storm team had poured into him, only for it to vanish with a 404 message. I would like for you to look into it and restore it, as I suspect some form of anti spam script likely got activated, in error within this case.Mozerath2 6h
8h Blizzard App not opening Over the last few days I've been unable to open the Blizzard app. I rebooted my computer, deleted cache, and reinstalled the app. The "Starting Battle net" loading bar appears and completes but then nothing.T00short2WIN0 8h
8h Updating Blizzard Agent stuck at 50% (During Battlenet installation) Hi I had issue where I was changing game language for Diablo III and I had Heroes of Storm patch download stopped at like 60%. But when Diablo III was patching in order to change game language, it said that it was waiting for other patches to finish. So I deleted Battlenet app manually and then tried reinstalling Battlenet app but now it is stuck at "Updating Blizzard Agent stuck at 50%. I tried deleting 'Battlenet' folder and 'Blizzard' folder. PLEASE HELP METunaPotato115 8h
8h BSOD only when patching Blizzard Games This year when trying to patch WoW 7.2 and Hearthstone's Un'goro patch I started getting this BSOD Driver_IRQL_Not_Less_Or_Equal eventually after repeatedly attempting to get these patches I got them, later I got the HS Frozen Throne patch with no difficulties at all, but now it is happening again as I try to get the background download for WoW 7.3 going. I made sure Windows is fully up to date and I use Driver Easy to keep all my drivers up to date and they are and this still happens. Why is this only happening with downloads from the Blizzard Launcher? I have never gotten this BSOD when downloading anything off Chrome or when getting any games off of Steam. Here's the dxdiag: ------------------ System Information ------------------ Time of this report: 8/23/2017, 16:09:59 Machine name: YETIUPRISING Machine Id: {7959A29F-0E65-4FB2-AFD2-D0BCBD61F557} Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834) Language: English (Regional Setting: English) System Manufacturer: ASUS System Model: All Series BIOS: BIOS Date: 01/13/17 18:15:05 Ver: 05.0000B Processor: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12 CPUs), ~3.3GHz Memory: 16384MB RAM Available OS Memory: 16294MB RAM Page File: 2402MB used, 16324MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCP Microsoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.15063.0000 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 980 Ti Manufacturer: NVIDIA Chip type: GeForce GTX 980 Ti DAC type: Integrated RAMDAC Device Type: Full Device Device Key: Enum\PCI\VEN_10DE&DEV_17C8&SUBSYS_49953842&REV_A1 Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] Device Problem Code: No Problem Driver Problem Code: Unknown Display Memory: 14251 MB Dedicated Memory: 6103 MB Shared Memory: 8147 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: G276HL Monitor Id: ACR0300 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: DVI Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll Driver File Version: 22.21.0013.8528 (English) Driver Version: 22.21.13.8528 DDI Version: 12 Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1 Driver Model: WDDM 2.2 Graphics Preemption: DMA Compute Preemption: DMA Miracast: Not Supported by Graphics driver Hybrid Graphics GPU: Not Supported Power P-states: Not Supported Driver Attributes: Final Retail Driver Date/Size: 8/8/2017 7:00:00 PM, 893272 bytes WHQL Logo'd: Yes WHQL Date Stamp: Unknown Device Identifier: {D7B71E3E-5488-11CF-A27A-98691BC2DB35} Vendor ID: 0x10DE Device ID: 0x17C8 SubSys ID: 0x49953842 Revision ID: 0x00A1 Driver Strong Name: oem33.inf:0f066de3672d1ed2:Section088:22.21.13.8528:pci\ven_10de&dev_17c8 Rank Of Driver: 00D12001 Video Accel: DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled MPO Caps: Not Supported MPO Stretch: Not Supported MPO Media Hints: Not Supported MPO Formats: Not Supported ------------- Sound Devices ------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438637&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.8224 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/1/2017 12:00:00 AM, 5887976 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438637&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.8224 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/1/2017 12:00:00 AM, 5887976 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output(Optical) (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438637&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.8224 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/1/2017 12:00:00 AM, 5887976 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- --------------------- Video Capture Devices Number of Devices: 0 --------------------- ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: USB KEYBOARD Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x258A, 0x0001 FF Driver: n/a Device Name: USB KEYBOARD Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x258A, 0x0001 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub (USB 3.0) | Vendor/Product ID: 0x8086, 0x8D31 | Matching Device ID: USB\ROOT_HUB30 | Service: USBHUB3 | Driver: USBHUB3.SYS, 7/28/2017 00:15:43, 554400 bytes | +-+ USB Composite Device | | Vendor/Product ID: 0x258A, 0x0001 | | Location: Port_#0006.Hub_#0003 | | Matching Device ID: USB\COMPOSITE | | Service: usbccgp | | Driver: usbccgp.sys, 3/18/2017 15:56:35, 173984 bytes | | | +-+ USB Input Device | | | Vendor/Product ID: 0x258A, 0x0001 | | | Location: 0000.0014.0000.006.000.000.000.000.000 | | | Matching Device ID: USB\Class_03&SubClass_01 | | | Service: HidUsb | | | Driver: hidusb.sys, 3/18/2017 15:56:35, 40960 bytes | | | Driver: hidclass.sys, 3/18/2017 15:56:35, 180736 bytes | | | Driver: hidparse.sys, 3/18/2017 15:56:35, 40960 bytes | | | | | +-+ HID Keyboard Device | | | | Vendor/Product ID: 0x258A, 0x0001 | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD | | | | Service: kbdhid | | | | Driver: kbdhid.sys, 3/18/2017 15:56:35, 40448 bytes | | | | Driver: kbdclass.sys, 3/18/2017 15:56:35, 64416 bytes | | +-+ Razer DeathAdder 3.5G | | Vendor/Product ID: 0x1532, 0x0016 | | Location: Port_#0013.Hub_#0003 | | Matching Device ID: USB\VID_1532&PID_0016&REV_0100 | | Lower Filters: rzdaendpt | | Service: HidUsb | | Driver: rzdaendpt.sys, 8/13/2015 10:36:50, 43720 bytes | | Driver: hidusb.sys, 3/18/2017 15:56:35, 40960 bytes | | Driver: hidclass.sys, 3/18/2017 15:56:35, 180736 bytes | | Driver: hidparse.sys, 3/18/2017 15:56:35, 40960 bytes | | Driver: WdfCoInstaller01009.dll, 8/16/2017 10:50:57, 1731848 bytes | | | +-+ Razer DeathAdder 3.5G | | | Vendor/Product ID: 0x1532, 0x0016 | | | Matching Device ID: HID\VID_1532&PID_0016&REV_0100 | | | Upper Filters: rzudd | | | Service: mouhid | | | Driver: rzudd.sys, 8/13/2015 10:36:50, 202952 bytes | | | Driver: mouhid.sys, 3/18/2017 15:56:35, 33280 bytes | | | Driver: mouclass.sys, 3/18/2017 15:56:35, 60320 bytes | | | Driver: WdfCoInstaller01009.dll, 8/16/2017 10:50:57, 1731848 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 164.9 GB Total Space: 238.0 GB File System: NTFS Model: Samsung SSD 850 EVO 250GB Drive: E: Free Space: 833.0 GB Total Space: 953.9 GB File System: NTFS Model: WDC WD1003FZEX-00MK2A0 Drive: D: Model: ASUS DRW-24F1ST c Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:25, 160256 bytes -------------- System Devices -------------- Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Address Map VTd_Misc System Management - 2F28 Device ID: PCI\VEN_8086&DEV_2F28&SUBSYS_00000000&REV_02\3&11583659&0&28 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO (VMSE) 0 & 1 - 2FBD Device ID: PCI\VEN_8086&DEV_2FBD&SUBSYS_00000000&REV_02\3&103A9D54&0&A5 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel Target Address Decoder - 2FAC Device ID: PCI\VEN_8086&DEV_2FAC&SUBSYS_2FAC8086&REV_02\3&103A9D54&0&9C Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 VCU - 2F8A Device ID: PCI\VEN_8086&DEV_2F8A&SUBSYS_00000000&REV_02\3&103A9D54&0&FA Driver: n/a Name: Intel(R) C610 series/X99 chipset USB Enhanced Host Controller #1 - 8D26 Device ID: PCI\VEN_8086&DEV_8D26&SUBSYS_86001043&REV_05\3&11583659&0&E8 Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:35, 98200 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:35, 466336 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:35, 511904 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel Target Address Decoder - 2FAA Device ID: PCI\VEN_8086&DEV_2FAA&SUBSYS_2FAA8086&REV_02\3&103A9D54&0&9A Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Power Control Unit - 2F98 Device ID: PCI\VEN_8086&DEV_2F98&SUBSYS_2F988086&REV_02\3&103A9D54&0&F0 Driver: n/a Name: ASUS PCE-N53 300Mbps 11n dual band Wireless PCI-E card Device ID: PCI\VEN_1814&DEV_5592&SUBSYS_851A1043&REV_00\4&988823&0&00E3 Driver: C:\WINDOWS\system32\DRIVERS\netr28x.sys, 5.00.0057.0000 (English), 3/18/2017 15:56:23, 2537984 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 R3 QPI Link 0 & 1 Monitoring - 2F36 Device ID: PCI\VEN_8086&DEV_2F36&SUBSYS_2F368086&REV_02\3&103A9D54&0&59 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 PCIe Ring Interface - 2F34 Device ID: PCI\VEN_8086&DEV_2F34&SUBSYS_2F348086&REV_02\3&103A9D54&0&81 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO Global Broadcast - 2FAF Device ID: PCI\VEN_8086&DEV_2FAF&SUBSYS_00000000&REV_02\3&103A9D54&0&9F Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Home Agent 0 - 2F30 Device ID: PCI\VEN_8086&DEV_2F30&SUBSYS_2F308086&REV_02\3&103A9D54&0&91 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 PCI Express Root Port 1 - 2F02 Device ID: PCI\VEN_8086&DEV_2F02&SUBSYS_00008086&REV_02\3&11583659&0&08 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:26, 353696 bytes Name: Intel(R) C610 series/X99 chipset USB Enhanced Host Controller #2 - 8D2D Device ID: PCI\VEN_8086&DEV_8D2D&SUBSYS_86001043&REV_05\3&11583659&0&D0 Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:35, 98200 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:35, 466336 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:35, 511904 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 R3 QPI Link 0 & 1 Monitoring - 2F81 Device ID: PCI\VEN_8086&DEV_2F81&SUBSYS_2F818086&REV_02\3&103A9D54&0&58 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 System Address Decoder & Broadcast Registers - 2FFE Device ID: PCI\VEN_8086&DEV_2FFE&SUBSYS_2FE08086&REV_02\3&103A9D54&0&7E Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO (VMSE) 2 & 3 - 2FBB Device ID: PCI\VEN_8086&DEV_2FBB&SUBSYS_00000000&REV_02\3&103A9D54&0&BF Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Power Control Unit - 2FC0 Device ID: PCI\VEN_8086&DEV_2FC0&SUBSYS_2FC08086&REV_02\3&103A9D54&0&F3 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Buffered Ring Agent - 2FF9 Device ID: PCI\VEN_8086&DEV_2FF9&SUBSYS_00000000&REV_02\3&103A9D54&0&79 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 RAS Control Status and Global Errors - 2F2A Device ID: PCI\VEN_8086&DEV_2F2A&SUBSYS_00000000&REV_02\3&11583659&0&2A Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO Channel 2/3 Broadcast - 2F6E Device ID: PCI\VEN_8086&DEV_2F6E&SUBSYS_00000000&REV_02\3&103A9D54&0&B6 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Scratchpad & Semaphore Registers - 2F7D Device ID: PCI\VEN_8086&DEV_2F7D&SUBSYS_2F7D8086&REV_02\3&103A9D54&0&86 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Hot Plug - 2F29 Device ID: PCI\VEN_8086&DEV_2F29&SUBSYS_00000000&REV_02\3&11583659&0&29 Driver: n/a Name: Intel(R) C600+/C220+ series chipset SATA AHCI Controller Device ID: PCI\VEN_8086&DEV_8D02&SUBSYS_86001043&REV_05\3&11583659&0&FA Driver: C:\WINDOWS\system32\DRIVERS\iaStorE.sys, 5.01.0000.1098 (English), 6/28/2017 01:13:10, 984672 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO (VMSE) 0 & 1 - 2FBE Device ID: PCI\VEN_8086&DEV_2FBE&SUBSYS_00000000&REV_02\3&103A9D54&0&A6 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Unicast Registers - 2FE5 Device ID: PCI\VEN_8086&DEV_2FE5&SUBSYS_2FE58086&REV_02\3&103A9D54&0&65 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Unicast Registers - 2FE3 Device ID: PCI\VEN_8086&DEV_2FE3&SUBSYS_2FE38086&REV_02\3&103A9D54&0&63 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Unicast Registers - 2FE1 Device ID: PCI\VEN_8086&DEV_2FE1&SUBSYS_2FE18086&REV_02\3&103A9D54&0&61 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Scratchpad & Semaphore Registers - 2F1F Device ID: PCI\VEN_8086&DEV_2F1F&SUBSYS_2F1F8086&REV_02\3&103A9D54&0&87 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 PCI Express Root Port 3 - 2F08 Device ID: PCI\VEN_8086&DEV_2F08&SUBSYS_00008086&REV_02\3&11583659&0&18 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:26, 353696 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel 3 ERROR Registers - 2FB7 Device ID: PCI\VEN_8086&DEV_2FB7&SUBSYS_2FB78086&REV_02\3&103A9D54&0&AB Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 PCIe Ring Interface - 2F1D Device ID: PCI\VEN_8086&DEV_2F1D&SUBSYS_2F1D8086&REV_02\3&103A9D54&0&80 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel 3 Thermal Control - 2FB5 Device ID: PCI\VEN_8086&DEV_2FB5&SUBSYS_2FB58086&REV_02\3&103A9D54&0&A9 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel 1 ERROR Registers - 2FB3 Device ID: PCI\VEN_8086&DEV_2FB3&SUBSYS_2FB38086&REV_02\3&103A9D54&0&A3 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel 1 Thermal Control - 2FB1 Device ID: PCI\VEN_8086&DEV_2FB1&SUBSYS_2FB18086&REV_02\3&103A9D54&0&A1 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DMI2 - 2F00 Device ID: PCI\VEN_8086&DEV_2F00&SUBSYS_00008086&REV_02\3&11583659&0&00 Driver: n/a Name: NVIDIA GeForce GTX 980 Ti Device ID: PCI\VEN_10DE&DEV_17C8&SUBSYS_49953842&REV_A1\4&31024D2F&0&0018 Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 22.21.0013.8528 (English), 8/23/2017 15:56:18, 461432 bytes Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 8/23/2017 15:56:47, 1422464 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\NvContainerSetup.exe, 1.00.0007.0000 (English), 8/23/2017 15:55:39, 4187496 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\NvCplSetupInt.exe, 1.00.0007.0000 (English), 8/23/2017 15:56:08, 100739112 bytes Driver: C:\Program Files\NVIDIA Corporation\license.txt, 5/5/2017 10:36:58, 27203 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 8/23/2017 15:55:38, 848504 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.8528 (English), 8/23/2017 15:56:46, 415352 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 8/23/2017 15:56:48, 77145 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.8528 (English), 8/23/2017 15:56:48, 501696 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.8528 (English), 8/23/2017 15:56:52, 904128 bytes Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 2.00.0004.0000 (English), 8/23/2017 15:56:16, 418752 bytes Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 2.00.0004.0000 (English), 8/23/2017 15:56:16, 513144 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvlddmkm.sys, 22.21.0013.8528 (English), 8/23/2017 15:56:51, 15610296 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvd3dumx.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:44, 18275080 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvd3dumx_cfg.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:46, 18644504 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvinitx.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:49, 196480 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:51, 893272 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvoglshim64.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:52, 173456 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvumdshimx.dll, 22.21.0013.8528 (English), 8/23/2017 15:57:04, 607968 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvwgf2umx.dll, 22.21.0013.8528 (English), 8/23/2017 15:57:11, 26401280 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvwgf2umx_cfg.dll, 22.21.0013.8528 (English), 8/23/2017 15:57:14, 27142040 bytes Driver: C:\WINDOWS\system32\NvFBC64.dll, 6.14.0013.8528 (English), 8/23/2017 15:56:12, 1067968 bytes Driver: C:\WINDOWS\system32\NvIFR64.dll, 6.14.0013.8528 (English), 8/23/2017 15:56:14, 972736 bytes Driver: C:\WINDOWS\system32\NvIFROpenGL.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:16, 609912 bytes Driver: C:\WINDOWS\system32\nv-vk64.json, 7/5/2017 09:35:32, 669 bytes Driver: C:\WINDOWS\system32\nvDecMFTMjpeg.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:19, 724928 bytes Driver: C:\WINDOWS\system32\nvEncMFTH264.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:20, 1278712 bytes Driver: C:\WINDOWS\system32\nvEncMFThevc.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:22, 1276992 bytes Driver: C:\WINDOWS\system32\nvEncodeAPI64.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:22, 781728 bytes Driver: C:\WINDOWS\system32\nvapi64.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:25, 4209520 bytes Driver: C:\WINDOWS\system32\nvcompiler.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:36, 40239552 bytes Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0013.8528 (English), 8/23/2017 15:56:38, 13649808 bytes Driver: C:\WINDOWS\system32\nvcuvid.dll, 7.17.0013.8528 (English), 8/23/2017 15:56:39, 4164032 bytes Driver: C:\WINDOWS\system32\nvfatbinaryLoader.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:48, 689808 bytes Driver: C:\WINDOWS\system32\nvinfo.pb, 8/23/2017 15:56:48, 46463 bytes Driver: C:\WINDOWS\system32\nvmcumd.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:52, 618928 bytes Driver: C:\WINDOWS\system32\nvoglv64.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:58, 35846080 bytes Driver: C:\WINDOWS\system32\nvopencl.dll, 6.14.0013.8528 (English), 8/23/2017 15:57:01, 23074832 bytes Driver: C:\WINDOWS\system32\nvptxJitCompiler.dll, 22.21.0013.8528 (English), 8/23/2017 15:57:04, 12133296 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvd3dum.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:40, 14979592 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvd3dum_cfg.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:42, 15283960 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvinit.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:49, 169688 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumd.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:51, 735360 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvoglshim32.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:52, 144432 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvumdshim.dll, 22.21.0013.8528 (English), 8/23/2017 15:57:04, 493280 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvwgf2um.dll, 22.21.0013.8528 (English), 8/23/2017 15:57:07, 22366448 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvwgf2um_cfg.dll, 22.21.0013.8528 (English), 8/23/2017 15:57:09, 23215680 bytes Driver: C:\WINDOWS\SysWow64\NvFBC.dll, 6.14.0013.8528 (English), 8/23/2017 15:56:11, 1005176 bytes Driver: C:\WINDOWS\SysWow64\NvIFR.dll, 6.14.0013.8528 (English), 8/23/2017 15:56:13, 924096 bytes Driver: C:\WINDOWS\SysWow64\NvIFROpenGL.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:15, 499136 bytes Driver: C:\WINDOWS\SysWow64\nv-vk32.json, 7/5/2017 09:35:32, 669 bytes Driver: C:\WINDOWS\SysWow64\nvDecMFTMjpeg.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:19, 584128 bytes Driver: C:\WINDOWS\SysWow64\nvEncMFTH264.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:20, 996760 bytes Driver: C:\WINDOWS\SysWow64\nvEncMFThevc.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:21, 995408 bytes Driver: C:\WINDOWS\SysWow64\nvEncodeAPI.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:22, 617416 bytes Driver: C:\WINDOWS\SysWow64\nvapi.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:24, 3711328 bytes Driver: C:\WINDOWS\SysWow64\nvcompiler.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:30, 35314296 bytes Driver: C:\WINDOWS\SysWow64\nvcuda.dll, 6.14.0013.8528 (English), 8/23/2017 15:56:37, 11585736 bytes Driver: C:\WINDOWS\SysWow64\nvcuvid.dll, 7.17.0013.8528 (English), 8/23/2017 15:56:38, 3596224 bytes Driver: C:\WINDOWS\SysWow64\nvfatbinaryLoader.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:48, 578056 bytes Driver: C:\WINDOWS\SysWow64\nvoglv32.dll, 22.21.0013.8528 (English), 8/23/2017 15:56:55, 28961912 bytes Driver: C:\WINDOWS\SysWow64\nvopencl.dll, 6.14.0013.8528 (English), 8/23/2017 15:57:00, 18805160 bytes Driver: C:\WINDOWS\SysWow64\nvptxJitCompiler.dll, 22.21.0013.8528 (English), 8/23/2017 15:57:02, 9982968 bytes Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\VulkanRT-Installer.exe, 1.00.0042.0001 (English), 8/23/2017 15:56:18, 775488 bytes Driver: C:\WINDOWS\system32\nvdispco6438528.dll, 2.00.0048.0004 (English), 8/23/2017 15:56:47, 1988216 bytes Driver: C:\WINDOWS\system32\nvdispgenco6438528.dll, 2.00.0024.0002 (English), 8/23/2017 15:56:47, 1598072 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Power Control Unit - 2F9C Device ID: PCI\VEN_8086&DEV_2F9C&SUBSYS_2F9C8086&REV_02\3&103A9D54&0&F4 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Power Control Unit - 2F9A Device ID: PCI\VEN_8086&DEV_2F9A&SUBSYS_2F9A8086&REV_02\3&103A9D54&0&F2 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel Target Address Decoder - 2FAD Device ID: PCI\VEN_8086&DEV_2FAD&SUBSYS_2FAD8086&REV_02\3&103A9D54&0&9D Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 1 Target Address / Thermal / RAS Registers - 2F68 Device ID: PCI\VEN_8086&DEV_2F68&SUBSYS_00000000&REV_02\3&103A9D54&0&B0 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 System Address Decoder & Broadcast Registers - 2FFC Device ID: PCI\VEN_8086&DEV_2FFC&SUBSYS_2FE08086&REV_02\3&103A9D54&0&7C Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel Target Address Decoder - 2FAB Device ID: PCI\VEN_8086&DEV_2FAB&SUBSYS_2FAB8086&REV_02\3&103A9D54&0&9B Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Power Control Unit - 2F99 Device ID: PCI\VEN_8086&DEV_2F99&SUBSYS_2F998086&REV_02\3&103A9D54&0&F1 Driver: n/a Name: Intel(R) C610 series/X99 chipset SMBus Controller - 8D22 Device ID: PCI\VEN_8086&DEV_8D22&SUBSYS_86001043&REV_05\3&11583659&0&FB Driver: n/a Name: ASMedia USB3.1 eXtensible Host Controller Device ID: PCI\VEN_1B21&DEV_1242&SUBSYS_86751043&REV_00\4&2C9BF1CA&0&00E4 Driver: C:\WINDOWS\system32\DRIVERS\asmtxhci.sys, 1.16.0047.0001 (English), 6/12/2017 13:58:38, 458616 bytes Name: Intel(R) Ethernet Connection (2) I218-V Device ID: PCI\VEN_8086&DEV_15A1&SUBSYS_85C41043&REV_05\3&11583659&0&C8 Driver: C:\WINDOWS\system32\DRIVERS\e1d65x64.sys, 12.15.0025.0006 (English), 5/5/2017 10:39:26, 544744 bytes Driver: C:\WINDOWS\system32\e1d65x64.din, 5/5/2017 10:39:25, 3130 bytes Driver: C:\WINDOWS\system32\NicCo4.dll, 4.02.0003.0000 (English), 5/5/2017 10:39:25, 125728 bytes Driver: C:\WINDOWS\system32\NicInstD.dll, 9.12.0019.0000 (English), 5/5/2017 10:39:25, 91088 bytes Driver: C:\WINDOWS\system32\e1dmsg.dll, 10.00.0584.0000 (English), 5/5/2017 10:39:24, 80848 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 PCI Express Root Port 1 - 2F03 Device ID: PCI\VEN_8086&DEV_2F03&SUBSYS_00008086&REV_02\3&11583659&0&09 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:26, 353696 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO (VMSE) 2 & 3 - 2FB8 Device ID: PCI\VEN_8086&DEV_2FB8&SUBSYS_00000000&REV_02\3&103A9D54&0&BC Driver: n/a Name: Intel(R) C610 series/X99 chipset LPC Controller - 8D47 Device ID: PCI\VEN_8086&DEV_8D47&SUBSYS_86001043&REV_05\3&11583659&0&F8 Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:26, 19352 bytes Name: High Definition Audio Controller Device ID: PCI\VEN_10DE&DEV_0FB0&SUBSYS_49953842&REV_A1\4&31024D2F&0&0118 Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.15063.0447 (English), 6/20/2017 00:12:02, 86528 bytes Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:20, 97280 bytes Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:20, 373248 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Target Address / Thermal / RAS Registers - 2FA8 Device ID: PCI\VEN_8086&DEV_2FA8&SUBSYS_2FA88086&REV_02\3&103A9D54&0&98 Driver: n/a Name: Intel(R) C610 series/X99 chipset PCI Express Root Port #5 - 8D18 Device ID: PCI\VEN_8086&DEV_8D18&SUBSYS_86001043&REV_D5\3&11583659&0&E4 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:26, 353696 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 R3 QPI Link 0 & 1 Monitoring - 2F37 Device ID: PCI\VEN_8086&DEV_2F37&SUBSYS_2F378086&REV_02\3&103A9D54&0&5A Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Home Agent 0 - 2FA0 Device ID: PCI\VEN_8086&DEV_2FA0&SUBSYS_2FA08086&REV_02\3&103A9D54&0&90 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO (VMSE) 0 & 1 - 2FBC Device ID: PCI\VEN_8086&DEV_2FBC&SUBSYS_00000000&REV_02\3&103A9D54&0&A4 Driver: n/a Name: Intel(R) C610 series/X99 chipset PCI Express Root Port #1 - 8D10 Device ID: PCI\VEN_8086&DEV_8D10&SUBSYS_86001043&REV_D5\3&11583659&0&E0 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:26, 353696 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 I/O APIC - 2F2C Device ID: PCI\VEN_8086&DEV_2F2C&SUBSYS_00008086&REV_02\3&11583659&0&2C Driver: n/a Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_8D3A&SUBSYS_86001043&REV_05\3&11583659&0&B0 Driver: C:\WINDOWS\system32\DRIVERS\TeeDriverW8x64.sys, 11.07.0000.1032 (English), 8/16/2017 10:47:08, 205984 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 VCU - 2F88 Device ID: PCI\VEN_8086&DEV_2F88&SUBSYS_00000000&REV_02\3&103A9D54&0&F8 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO Global Broadcast - 2F6F Device ID: PCI\VEN_8086&DEV_2F6F&SUBSYS_00000000&REV_02\3&103A9D54&0&B7 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO (VMSE) 0 & 1 - 2FBF Device ID: PCI\VEN_8086&DEV_2FBF&SUBSYS_00000000&REV_02\3&103A9D54&0&A7 Driver: n/a Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft) Device ID: PCI\VEN_8086&DEV_8D31&SUBSYS_86001043&REV_05\3&11583659&0&A0 Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.15063.0296 (English), 5/11/2017 13:52:56, 388000 bytes Name: Intel(R) C610 series/X99 chipset SPSR - 8D7C Device ID: PCI\VEN_8086&DEV_8D7C&SUBSYS_86001043&REV_05\3&11583659&0&88 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 1 Channel 0 Thermal Control - 2FD0 Device ID: PCI\VEN_8086&DEV_2FD0&SUBSYS_00000000&REV_02\3&103A9D54&0&B8 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO Channel 0/1 Broadcast - 2FAE Device ID: PCI\VEN_8086&DEV_2FAE&SUBSYS_00000000&REV_02\3&103A9D54&0&9E Driver: n/a Name: Intel(R) C610 series/X99 chipset PCI Express Root Port #4 - 8D16 Device ID: PCI\VEN_8086&DEV_8D16&SUBSYS_86001043&REV_D5\3&11583659&0&E3 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:26, 353696 bytes Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_8D20&SUBSYS_86371043&REV_05\3&11583659&0&D8 Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.15063.0447 (English), 6/20/2017 00:12:02, 86528 bytes Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:20, 97280 bytes Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:20, 373248 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Unicast Registers - 2FE4 Device ID: PCI\VEN_8086&DEV_2FE4&SUBSYS_2FE48086&REV_02\3&103A9D54&0&64 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 System Address Decoder & Broadcast Registers - 2FFD Device ID: PCI\VEN_8086&DEV_2FFD&SUBSYS_2FE08086&REV_02\3&103A9D54&0&7D Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Unicast Registers - 2FE2 Device ID: PCI\VEN_8086&DEV_2FE2&SUBSYS_2FE28086&REV_02\3&103A9D54&0&62 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO (VMSE) 2 & 3 - 2FBA Device ID: PCI\VEN_8086&DEV_2FBA&SUBSYS_00000000&REV_02\3&103A9D54&0&BE Driver: n/a Name: Intel(R) C600+/C220+ series chipset sSATA AHCI Controller Device ID: PCI\VEN_8086&DEV_8D62&SUBSYS_86001043&REV_05\3&11583659&0&8C Driver: C:\WINDOWS\system32\DRIVERS\iaStorB.sys, 5.01.0000.1098 (English), 6/28/2017 01:12:57, 984680 bytes Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Unicast Registers - 2FE0 Device ID: PCI\VEN_8086&DEV_2FE0&SUBSYS_2FE08086&REV_02\3&103A9D54&0&60 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Scratchpad & Semaphore Registers - 2F1E Device ID: PCI\VEN_8086&DEV_2F1E&SUBSYS_2F1E8086&REV_02\3&103A9D54&0&85 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Buffered Ring Agent - 2FF8 Device ID: PCI\VEN_8086&DEV_2FF8&SUBSYS_00000000&REV_02\3&103A9D54&0&78 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel 2 ERROR Registers - 2FB6 Device ID: PCI\VEN_8086&DEV_2FB6&SUBSYS_2FB68086&REV_02\3&103A9D54&0&AA Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel 2 Thermal Control - 2FB4 Device ID: PCI\VEN_8086&DEV_2FB4&SUBSYS_2FB48086&REV_02\3&103A9D54&0&A8 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 DDRIO (VMSE) 2 & 3 - 2FB9 Device ID: PCI\VEN_8086&DEV_2FB9&SUBSYS_00000000&REV_02\3&103A9D54&0&BD Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel 0 ERROR Registers - 2FB2 Device ID: PCI\VEN_8086&DEV_2FB2&SUBSYS_2FB28086&REV_02\3&103A9D54&0&A2 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Target Address / Thermal / RAS Registers - 2F71 Device ID: PCI\VEN_8086&DEV_2F71&SUBSYS_2F718086&REV_02\3&103A9D54&0&99 Driver: n/a Name: Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 Integrated Memory Controller 0 Channel 0 Thermal Control - 2FB0 Device ID: PCI\VEN_8086&DEV_2FB0&SUBSYS_2FB08086&REV_02\3&103A9D54&0&A0 Driver: n/aYetiUprising0 8h
10h Destiny 2 showing up on bnet launcher So, my friend sent me a screenshot of destiny 2 showing up on battlenet and when i checked mine, it wasnt there for me. I updated my client and everything. I want to make sure that my pre order is going to work. i pre ordered the digital deluxe edition from the blizzard store and linked my account with bungie, so i want to make sure its going to work properlygameaccurate0 10h
12h Battle.net app broke on mandatory restart Was informed to restart my blizzard app, upon restart it errored out. I've uninstalled/reinstalled. I've rebooted. And a little peeved that all I get for a report is an error code. Why not tell me what the issue is so I can fix it, instead of having to inundate the bnet forums with an error code to find out what's wrong? Error code: 98FC20C7-C5D1-462B-915F-52B3F67AEB23Tragic7 12h
15h Wrong download client for Warcraft III I purchased Reign of Chaos, but the downloader tries to install Frozen ThronePalladin1 15h
15h Battle.net client keep loading in login screen Hello! I'm having a problem with the loading screen of the Battle.net client, when I write my password and I click on Login the client must redirect me on the authenticator screen, where I must insert the authenticator code, but this screen doesn't appear and the client stuck in the loading, what can I do? Please help me. Thanks (I'm sorry for my BAD english)FlippinBox1 15h
16h Can't create a new account. I'm trying to create a new account and i get a message when i click the create button: Sorry but we can't process your request at this time. Is there any reason for this? servers overload?k0fk0f1 16h
1d Unable to change picture/avatar? So, I'm kinda new here so sorry if this has been asked before. But, I can't seem to find a option to change that picture next to your name in the "friends list" or should I say "my Avatar" in the client. I tried seeing if there was a option here to change it but I failed to find a option. I managed to find these forums and upon further investigation around the forums here. I noticed some users have a Avatar, but all the ones I seen with avatars were Blizz staff accounts using Gif avatars. But I fail to see a option for it the client and here on this site So, My question is simple. How do I change my avatar? the one you see on the forum and the one you see here: http://i.imgur.com/rWoFvw0.png in the clientmirg7 1d
1d Streaming not working when i try streaming WoW and Heroes of the Storm and check the facebook page of the stream i get "page not found". if i pause and unpause the stream, the post appears but there is no picture, just audio, also no in-game overlay. only have WoW and HotS installed right now. do i need a capture card or some other recording program to capture the video?Ravager57 1d
1d Blizzard Streaming Problem I have done several streams of my hearthstone games after Blizzard provided streaming feature on facebook. But quickly I encounter the problem "facebook page not found or not available right now" or something like that. I search on internet and read many blue post and follow their steps and it doesn't work for me. So I question myself why I can stream before but can't now. Fortunately I found out, at least it works for me. Here are the steps: 0. Make sure you link your facebook account, allow the permission to post. 1. Open hearthstone in fullscreen 2. go to setting (bottom right) --> change resolution to 1360 x 786 (can't remember the last number) 3. exit hearthstone 4. relaunch it 5. Ctrl F1 or any key you set to start stream. I tried twice and both worked. When I changed back to 1920 x 1080 (1024p), the problem i just mention above appear. Therefore, i believe Blizzard only support 720p streaming. Hope this helpsSkyTrace1 1d
1d Blizzard app start up slow and laggy I have a windows 10 64 bit pc and ever since i got it my blizzard app is starting so slow,taes about 80 - 100 seconds and my pc gets slow, i cant do anything because its all lagging and crashing,this has never happened before on my windows 7 pc and its not happening on my windows 8 laptop. i tried reinstalling and running in compatability for older versions, nothing helpsTempestlord28 1d
1d Black Screen Why i cant stream StarCraft Remastered ? My screen seems all black and nothing streams, only audio, doesnt happend with other Blizzard games.TheOverMind2 1d
1d CORRECT secret Question not accepted Blizzard account wont accept CORRECT secret Question? I need to change my login details as my ISP & email account is changing. The support page for this issue just says oops sorry call blizzard.mouserd1 1d
1d Battle Net App acting weird after update. I logged into bnet and loaded Overwatch. I had to take a call. Durring my call. There was an update prompt from Bnet. So I clicked it and did not think to close Overwatch. I finish my call and came back to a log-in screen for bnet. At this point Overwatch is minimized. I typed my info in and hit enter. The log in window becomes unresponsive. I ended the task and closed Overwatch. When I relaunched bnet. It starts to take a LOT longer to load. I thought maybe some stuff didn't close. When I ended the task for the bnet log-in window. So I opened task mannager and ended all bnet related things. I relaunch bnet with no change. From here I restarted my computer. I powered off my computer and reset my internet. I also updated my vidoe driver. Inbetween all of this trying the bnet app. I start waiting for it for upwards of 5-10mins. The log-in screen freezes but goes through. I can log into bnet. Any interaction with the launcher causes it to freeze. Clicking any icon for another game causes it to freeze. Changing the region/account for Overwatch for example. Causes the whole app to freeze. It's very slow. I've never had a problem with bnet. I don't know what I did. I don't know why it's doing this. Nothing has changed in since 2014 when I installed it.Eric146 1d
1d Battle.net App Download - Failed - Network Error I've tried from Chrome and IE, it starts the download for about 2-3 seconds and then fails with that message. What is going on? Is there a mirror? I have no internet issues, wired connection, Steam and everything else works fine... JUST paid $60 for Overwatch and I can't even login to play with my friends now Help!Drak13 1d
1d Can't Install Battle.net App Can't Install Battle.net App . Error BLZBNTBTS0000005D . Tried every step given in forums . Deleting Temp files etc , LAN soln . I even formatted the PC for that . But no luck .Ceeva0 1d
1d Bnet App crashing on startup while searching for games. Hey there people, I have an old laptop wich I wanted to use as my portable Starcraft machine, as soon as I installed the bnet app it just crashes with an unknown error while trying to search for games, can you please help me with this issue? The laptop is an Asus f5rl, with an Intel Core2Duo, 2gb of ddr3 ram and a AMD x1100 (fairly old specs). I've tried disabling hardware accel on the application and running as admin without success. Cheers!Daedalux0 1d
1d No compatible graphics hardware was found 0xE0070160 I keep getting the error in the title when i try to launch Overwatch. I've tried to update my drivers but i have the latest version. Sometimes it does let me launch the game, but usually i have to restart my pc a couple times for it to actually work. Somebody please help.Tortle4 1d
1d Change my Country ! Hi. I need to change my country of registry since I do not live in Spain live in Chile and I can not buy products. I hope someone can help me. Greetings.MaRaMbA1 1d
2d Can't log into battle.net launcher I was playing an arena game of hearthstone - suddenly I was disconnected from the game - I tried restarting hearthstone but it wouldn't log in. I restarted the battle.net launcher and now I can't log into my account in the launcher. It's saying "We couldn't log you in. Please check for breaking news or try again later." and links to this article: https://nydus.battle.net/App/enUS/client/error/BLZBNTBGS80000011?targetRegion=US&code=1 That article times out when I click the link.TitusPullo37 2d
2d Korea's server is in such a appaling condition!!! i was ardent fan of Starcraft of Korea, and also, so am i now. yesterday finally i had bought Starcraft remastered and today, with a excitedly feeling, i turned on the starcraft and tried to access battle.net. but it didn't work. just 'Cannot access server!' screen showed on my screen. again again again....i tried tried tried.... until i was too tired to try more. i suppose that your branch of Korea was delinquent about managing Korea's local server. and they even did not notified that there will be some kind of a error, or a update delay to players. i'm very disappointed about you, Blizzard. please carefully manage staff of your branch of korea. and Please LET THEM look after their customers with a more caution comment#1. Blizzard in Korea Web even deleted my complain in english with no approval of mine... surely they scared about this kind of complain.반짝이는영웅0 2d
2d Game crashes on start From over a month I can't start a game anymore. It crashes constatly on startup. CEF1B8B7-B6FA-44C1-920B-C19D4F85D6E3 Windows 10 R7 1800x R9 Fury Asus Crosshair VI HeroMonochrome1 2d
2d No Login Button On Battle Net App Hello, I have encountered a problem inwhich my battlenet app doest not give me a login button after typing in my account details. additonal info: Running on Window 10 I have tried deleting the battle net cache, I have also tryed reinstalling the app. before this problem i was also unable to see messages from friends. Here is an image of what i shows me https://s18.postimg.org/ogzbevr1l/Bnetapp.jpgAutchnsol5 2d
2d Battle.net Helper Process using a lot of CPU Ever since update today, the 2 processes called *battle.net helper* are using about 40% cpu usage and causes lag in games. Has anyone else had this problem, if so is there a fix? ~Edit: Windows 10 64-Bit Home edition ~Steven396 2d
2d Battle.net Update Agent high CPU usage. I've noticed this several times now, and figured I would post here to see if anything can be done about it. I have what is supposed to be a 200mb connection, though it's a little higher than that as the TV comes through it too. Anyway, when running a speedtest.net I get something around that result. Battle.net though will frequently say it's downloading at rates which should far exceed my bandwidth limit (the highest I saw was 44mb/s). I don't know if the number shown is incorrect, but it could also be my ISP, as I have a fibre connection right up to an ONT which connects to my router, and I know that I can get upto a 400mb line immediately without any hardware change if I call them and ask for it. I also have an SSD, which all of my wow games, and my OS are installed on. Anyway, to the actual point here - when updates start downloading at decent speeds the CPU usage of the Update Agent will increase noticeably too. We're talking 50-60% CPU time - that I've observed. This isn't a big issue usually, but when playing Overwatch, it becomes an issue. When these updates occur while playing Overwatch, it will cause significant frame drops - but we're talking say 60fps for 1-2sec, and then no frames for a second, and then back to 60fps. So not like a lowering of FPS, but more like small amounts of freezing. The game still responds, and I can play it's just stuttery. Anyway, it seems that the high download rate causes a large spike in CPU usage for the Update Agent - but I guess this is to be expected if it's processing and storing the information on my SSD or whatever. I don't really think there's any way to avoid this. Short of just turning checking the "Pause updates when I launch a game" option, which is something I am hoping to avoid. I could of course just set the download rate to be limited, but this would limit it all the time - which again, I'd prefer not to do. I am wondering if there is a way to have Battle.net still download updates while in a game, and limit the rate, but not a global limit - so when I'm not in a game, it will download at full, and when I am in a game, I can limit it to only download at say 15mb/s instead, which shouldn't cause as much of an impact in performance.Raeli5 2d
2d Overwatch crash on launch I get this error and I already submitted a ticket. http://puu.sh/p5gQN/daa67f8444.png Overwatch crashes right after the opening intro. I have my dxdiag file and msinfo as well. The files are very large, so if you need any info from them let me know. I'd really appreciate some help.JoshuaSwartz55 2d
2d Can't add friend for some reason I can't seem to add my friend. She was added by my other friend just fine, but when I try to do it, there is no friend request. Nor can she invite me. When I check the friend list, she's not there on the friends of friends list either. What is going on? It can't be a region issue, since she added my other friend. One thing to note is that my friendlist inside hearthstone has been acting up recently, either not showing up or trying to put everyone into a single line. EDIT: nevermind.. Somehow it got through now. Still unsure what the issue was, though.RubySauce0 2d
2d There was an Error applying the upgrade Please, help somebody I cant enter Battle.Net in WarCraft III TFT. There was downloading of some patch. But then... But after there is message which says I need restart the game and press the button below. So I am doing in and then there is this error: There was an Error applying the upgrade I restarted game and it doesnt help!Seven3 2d
3d restricted from realm I have been "temporarily restricted" and do not know why. It would be nice if you sent a warning first; as it is I don't know why I'm restricted. If I cannot play, do you have right to the money I paid?FIREARCHER0 3d
3d Can I run Overwatch in a new PNY VCQP2000-PB? Can I run Overwatch in a new PNY VCQP2000-PB?, the 5gb one.PsyDei1 3d
3d Updating Blizzard Agent I'm trying to install the blizzard launcher onto my laptop, it downloaded perfectly fine on my PC, but when I try and download it on my Laptop it gets stuck on 'Starting the Blizzard app.' I can solve this problem by going into C:\ProgramData\ and deleting the Battle.net file. When I load up the blizzard launcher after deleting it, it loads to about 50% and stops on 'Updating Blizzard Agent' I have tried disabling firewall, and my secondary logon is set to automatic. Please help.GnomeSocks3 3d
3d I want my refund or let me download the game how do I get my refund if the remastered Starcraft can't be dowloaded?Hmong1 3d
3d Batt.net will not start (windows 10) I recently uninstalled and reinstalled battle.net, and for a few days it was working fine. I left it for a day or two and now whatever I do it won't start. So far I have: -Restarted my computer (several times) -Disabled my antivirus -Updated java and my antivirus -Tried killing the launcher in task manager I've also tried launching from both the battle.net.exe file directly and the battle.net launcher.exe, but the only difference is that the launcher gives me the "starting the blizzard app" thing and then doesn't do anything. Help?SleepyOwl2 3d
3d Need help uninstalling and reinstalling battle net Need help uninstalling and re-installing battle net I cannot play and update my battle net, that's why I really need to uninstall it. I cannot figure out what's wrong why i cannot uninstall it, so i can install it again.fuRiousQueeN5 3d
3d Starcraft remastered download problem Why i cant download remastered starcraft? i used pre-purchase option and it still showong i need to buy it! ehen i push button, buy !! next page comes up and says that i dont need to buy it anymore, but install dosent show!! what to do ?DžeiVijs6 3d
3d [b]Different currency showing !! [/b] My region is set to India and in battlenet app I chose asia as region,now when I go to shop it shows my currency in KRW(South Korean Won). How do I change it I want it either my in country's currency(INR) or atleast in USD.Rasgulla1 3d
3d Problem redeeming Battle.Net pre-Paid Card 2 out of 3 codes do not work. An error has occurred. The code you entered cannot be claimed. Please check the code and try again. If you see this error again, please try again later, as the game or website may be undergoing maintenance.Jettman40 3d
3d My Battle.Net App reverted back to the old client layout. My Battle.Net App reverted back to the old client layout. I downloaded the battle.net patch that included a new GUI layout, about a month back now, and when I closed the client, if never opened back up with the new layout. Anyone else have this problem or is there some hot fix I don't know about?ArchAssassin0 3d
3d BLZBNTAGT00000BB8 When I first downloaded HOTS, It worked. But only for a while. I got my character screen and played for 1 min before I got kicked out of the game. My MAC froze, so I had to restart it. I tried to start HOTS again, but it wanted to update. So I did, But it keep on stopping updating after a few min. So I tried to reinstall it but overtime I wanted to update, it would keep on telling me that something went wrong and I had to try again later or check the solutions to the BLZBNTAGT00000BB8. I tried everything but nothing works. Please help me. I want to play the game and get the D.VA skin for Overwatch.JGSW6 3d
4d STREAMING NOT WORKING Trying out the recently launched Streaming service. When I start the stream and click "View Stream on Facebook", it takes me to a page that says: Sorry, this page isn't available. The link you followed may be broken, or the page may have been removed." Since this is not on a page I manage and on my own timeline, I'm wondering why the video isn't showing. I've waited for more than 10 mins already (thinking maybe it just needs time to refresh) still no dice. Tried restarting Bnet client AND browser already several times, still no luck. Am I doing something wrong?Tarugoman16 4d
4d Game is Running, But it's Not. After logging into the Battle.net app on my computer, it immediately opens up to my last played game, which is Overwatch. The issue is I can't play the game because the app states that it's already running, although it isn't. I've tried logging out and back in, and even restarted my PC, but nothing has changed. I'm not sure what to do.Jacoby643 4d