finally working

i said that about a month ago....

just had a look its not letting me post on that forum... says i don't have any ingame characters

we are racking up numbers here and still no word from any blizz staff, interesting...

if you can tell by the troubleshooting I have done - I too work in IT when are they going to realise that we are intelligent people and provide us with intelligent responses?

oh and all other blizzard apps work, hearthstone, the battle.net app. definitely looks like an issue with the authentication server or the service that hosts it

as an update i have tried a complete remove and reinstall of the app, setting storage as enabled under apps, restarted the device cleared the cache and also changed my password and done it all again and have also done these steps not only on the hauwei mate 10 pro (brand new phone) running 8.0.0 but also a samsung s7 edge (old phone) running 7.0. with no vpns and no antivirus / malware software that could be blocking connections, so that is now 3 devices and i suspect with 3 different os versions all having issues with authentication services for the blizzard app, its funny I also went over t…

thats weird I thought it was just me. I am having the exact same issue on a Huawei Mate 10 Pro. uninstalled and reinstalled the app, cleared the cache and made sure it had access to storage in app settings, restarted the phone in between all steps. there must be something up 2 different devices same issue, I smell I bug..... assist us oh great 'Blues'!