Cannot install Battle.net MacOS 10.13.4

Mac Technical Support
Hello,

I have been trying to install Battle.net the last 2 days but the installer always stuck at the beginning.

I remove it, remove Battle.net folders/cache/files, shutdown my computer, clear my cache, reset my DNS, remove proxy, firewall and fireVault...

I have following all the process mentioned in the different topics that I found in the forum but nothing works...

I'm using WIFI connection, however when I play Warcraft II, I have no problem.

Here the error I always got into my log files:

W 2018-05-24 09:36:26.463599 [Main] {0xb0822000} Downloader - {13798} WRN: HTTP: connection timeout for '185.60.112.106:1119'
E 2018-05-24 09:36:26.463701 [Main] {0xb0822000} Downloader - {13798} ERR: HTTP: connection failed for host 185.60.112.106:1119: NET_CANCELED
W 2018-05-24 09:36:28.470615 [Main] {0xb0822000} Downloader - {13798} WRN: HTTP: connection timeout for '185.60.112.106:1119'
E 2018-05-24 09:36:28.470734 [Main] {0xb0822000} Downloader - {13798} ERR: HTTP: connection failed for host 185.60.112.106:1119: NET_CANCELED

==============
Please help me!!
Hello.
I have exactly le same error when I try to install Starcaft on may OSX 10.13.6 (17G65)

I 2018-07-22 13:05:10.642173 [Main] {0x70000e012000} Battle.net Setup 1.16.0.2931 started.
I 2018-07-22 13:05:10.642271 [Main] {0x70000e012000} Running from: /private/var/folders/5v/trmg_scn3sd72d0y6xm55s_80000gn/T/AppTranslocation/3056E06A-6D47-4E15-B86A-8580B743D615/d/StarCraft-Setup.app
I 2018-07-22 13:05:10.642295 [Main] {0x70000e012000} Configuration: locale=frFR uid=s1
E 2018-07-22 13:05:10.642314 [Main] {0x70000e012000} Couldn't find error reporter.
I 2018-07-22 13:05:10.688682 [Main] {0x70000e012000} Running as admin
I 2018-07-22 13:05:10.688774 [Main] {0x70000e012000} Embedded data found in binary:
I 2018-07-22 13:05:10.688820 [Main] {0x70000e012000} Session hash found: 1075344268456823814
D 2018-07-22 13:05:10.689961 [Analytics] {0x70000e012000} Analytics request sent. type=BNET.BI.BootstrapperSession
D 2018-07-22 13:05:10.690028 [Main] {0x70000e012000} Entering main loop.
I 2018-07-22 13:05:10.690063 [Main] {0x70000e012000} Bootstrapper State: STATE_CHECK_ENVIRONMENT
D 2018-07-22 13:05:10.690177 [Main] {0x70000e012000} Checking permissions on path: /Users/Shared/Battle.net depth=-1
I 2018-07-22 13:05:10.690494 [Main] {0x70000e012000} Successfully repaired the folder permissions of '/Users/Shared/Battle.net'
I 2018-07-22 13:05:10.690692 [Main] {0x70000e012000} Successfully repaired the folder permissions of '/Users/Shared/Battle.net/Setup'
I 2018-07-22 13:05:10.690800 [Main] {0x70000e012000} Successfully repaired the folder permissions of '/Users/Shared/Battle.net/Setup/s1_2'
I 2018-07-22 13:05:10.690884 [Main] {0x70000e012000} Successfully repaired the folder permissions of '/Users/Shared/Battle.net/Setup/s1_2/Logs'
D 2018-07-22 13:05:10.690970 [Main] {0x70000e012000} Checking permissions on path: /Users/Shared/Blizzard depth=2
D 2018-07-22 13:05:10.721409 [Main] {0x70000e012000} Elevation is unnecessary. The current user is an administrator.
I 2018-07-22 13:05:10.721458 [Main] {0x70000e012000} Bootstrapper State: STATE_UPDATE_BOOTSTRAPPER
D 2018-07-22 13:05:10.721504 [Main] {0x70000e012000} Checking for bootstrapper updates.
I 2018-07-22 13:05:10.721531 [Main] {0x70000e012000} Progress zone changed to: ZONE_REPLACESETUP
I 2018-07-22 13:05:10.721564 [TactProduct] {0x70000e012000} Fetching remote version info for bts
I 2018-07-22 13:05:10.729824 [Main] {0x70000e012000} Downloader - {41539} INF: adding network address 185.60.112.106:1119 for server http://eu.patch.battle.net:1119
I 2018-07-22 13:05:11.051666 [Main] {0x7fff9c07d380} UI State changed to: UISTATE_RUNNING_BOOTSTRAP
I 2018-07-22 13:05:11.064588 [Main] {0x7fff9c07d380} Active screen changed: bootstrap
W 2018-07-22 13:05:13.727057 [Main] {0x70000e012000} Downloader - {41539} WRN: HTTP: connection timeout for '185.60.112.106:1119'
E 2018-07-22 13:05:13.727321 [Main] {0x70000e012000} Downloader - {41539} ERR: HTTP: connection failed for host 185.60.112.106:1119: NET_CANCELED
W 2018-07-22 13:05:15.732178 [Main] {0x70000e012000} Downloader - {41539} WRN: HTTP: connection timeout for '185.60.112.106:1119'
E 2018-07-22 13:05:15.732455 [Main] {0x70000e012000} Downloader - {41539} ERR: HTTP: connection failed for host 185.60.112.106:1119: NET_CANCELED
W 2018-07-22 13:05:17.735826 [Main] {0x70000e012000} Downloader - {41539} WRN: HTTP: connection timeout for '185.60.112.106:1119'
E 2018-07-22 13:05:17.736090 [Main] {0x70000e012000} Downloader - {41539} ERR: HTTP: connection failed for host 185.60.112.106:1119: NET_CANCELED
W 2018-07-22 13:05:19.738707 [Main] {0x70000e012000} Downloader - {41539} WRN: HTTP: connection timeout for '185.60.112.106:1119'
Hey,

From the logs does look like something is stop the App/installer from establishing a connection to the servers. I recommend trying the steps here to help get everything installed.
07/22/2018 02:03 PMPosted by Eloemaz
Hey,

From the logs does look like something is stop the App/installer from establishing a connection to the servers. I recommend trying [url="https://us.battle.net/support/en/article/34791"]the steps here [/url]to help get everything installed.

i have this problem, i just tried this and it didnt work sadly
Heya Djawida,

Lets be sure that FileVault is disabled. It may also be a good idea to make sure third party software is allowed on your device.

If your system is compatible with it, a combo update is another good step to try.

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