Unable to add a second account to authenticator

Mobile Feedback Discussion
I have a different account set up with my authenticator currently. I wanted to add this one (my other account is my main HS account, and this one is a secondary HS account also with OW). I tried going through the process and I was able to find the serial code and not the authenticator code. Without it, I can't add my account to the authenticator. Since it is advertised that up to 3 accounts can be added to the mobile authenticator, how is this done?

I looked through a bunch of forums and Blizzard posts but no one mentions this.

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