D2 Battlenet issuses please help

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My battlenet will not connect for Diablo 2, its been over a week i was told i had a 72 hour ban for some reason. i installed the cd rom game and tried to play and was stuck on the connecting to servers and would disconnect and not download the patch. i created a ticket and was told to uninstall my game and to add cdkeys and download from the site i did that and still nothing is working. I cant download the patch always an error screen and message D2XP_IX86_1xx_114d.mpq' i've uninstalled reinstalled and still nothing is working come someone please help???
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