Game is bought but can't see

Bug Report
2 years ago I bought Overwatch and played a while then decided to take a break but 2 days ago when I tried to play Overwatch again it keeps telling me to buy the Overwatch again. If I take a look at my profile in the web GAMES AND SUBSCRIPTIONS It shows that I have Overwatch and account is active.
- I tried to change my region back
- Delete my cache
- Re-install the app
- Change the password
-- The game is directly purchased from
--Also I can't find my profile in any other places
I post the same issue on technical support section but didn't get more than 1 respond which was useless , so I am triying my chance here

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