Technical Support

Feb 5 CROWDS on Twitter - Season 7 Ep25: All Good Things About half a year ago, we've begun a little experiment to tap into the potential of the playerbase to help itself when it comes to a variety of issues that may not necessarily require contact with Blizzard customer support, such as technical issues or game-related questions. A number of volunteers, experienced at Blizzard games and interested in lending a helping hand to fellow players, have signed up over the months, contributing to our efforts in seeing our players' problems resolved. This CROWDS program was a player-based support initiative that allowed volunteers to help their fellow adventurers via Twitter, using an Android-based mobile app tied to our own social media channels. This app allowed participating helpers to see and respond to tweets that were asking Blizzard for help. You can find more detailed information on CROWDS and how to use the app on our support site article. Alas, the initiative has run its course and we are preparing to lay this program to rest as we proceed to look for other ways to improve the reach and efficiency of our support. Before this curtain will close, however, we wanted to run one last season in order to give everyone a chance to assemble one last time, to make use of this tool for a few more weeks, and to have a last shot at qualifying for our rewards. No matter whether you're a veteran CROWDS helper or want to give this a try before the opportunity fades, all are welcome to subscribe to the app and help their fellow gamers! These are the rewards from which you may pick, should you manage to outshine most of your fellow participants: Hearthstone: Card Packs (x7) Heroes of the Storm: Loot Chests (x12) Overwatch: Loot Boxes (x11) StarCraft II: Co-op Commanders (pick any 2 and/or share with a friend) StarCraft II: Announcers (pick any 2 and/or share with a friend) NOTE: Please be aware that using protected Tweets may prevent others from viewing your responses, disqualifying you from participation. Be sure to set your Tweets to public in order to remain visible and eligible for potential rewards!Vrakthris0 Feb 5
May 17, 2012 Welcome! Please Read Before Posting Welcome to the Technical Support forum for Diablo III. This forum exists to provide Diablo III customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum (between 7am-8pm Pacific, 7 days a week), it is not meant as a place to resolve complex issues, because of the nature of forums. If you cannot resolve your issue through the forum, we recommend checking our Knowledge Center for resolutions and workarounds for common issues. If you wish to contact our Support team directly, you may do so through the following channels: https://blizzard.com/support/ticket/submit - You can keep track of all your communication with Customer Support through your Blizzard account.http://blizzard.com/support/article/contact Please keep all posts on topic. This means technical issues, advice, and discussion of technical issues. Bug reports should be directed to the bug report forums: http://us.battle.net/d3/en/forum/5386229/ Game discussions, criticism, or commentary should be posted in the appropriate gameplay forums. When requesting assistance with or discussion an issue, please create your own thread unless a topic for the issue already exists. Please refrain from using profanity in your subject lines or thread body. While we do employ a filter that obscures offensive language this does not give license to use it freely. Please make new posts for your own issue, except where a solution has already been posted. Otherwise, please do not change the subject. Do not hijack threads with your new topic. Posting an issue which is similar but distinct from the original topic means that replies must either ignore your post or that of the original poster. Please post a subject title that provides a clear indication of the problem you are experiencing. Posting something like "Major problem!! Look inside" does not communicate anything about the issue you are facing. Unless addressing an issue not already covered in the in-game alert or the server status forum, please do not create posts relating to server stability or down time. Please refrain from posting commentary or complaints about the game, the support process, or policy enforcement. We understand that emotions can run high while dealing with technical issues, but such posts do not advance our goal of providing assistance to the widest audience of customers in this forum. Please do not post direct contact info for other companies. It is OK to post links to websites where contact info can be found, but posting actual info here on the forums is not permitted. We hope that this forum can continue to be a place where users can find quick resolution to their issues. To help do this we ask that the above guidelines be observed at all times when contributing to this forum. Lastly, please remember that Blizzard provides these forums as a venue for our customers to discuss our games. Posts can be deleted and users may be banned from this site, without prior warning or explanation, at the sole discretion of the forum moderators.Omrakos2 May 17, 2012
May 10, 2012 Basic Setup Troubleshooting Greetings, This thread is designed to help you troubleshoot and resolve installation, patching and connection related type issues. We recommend taking all the steps below before creating a post or contacting Technical Support. Additionally, we recommend checking out our Known Issues sticky (Coming Soon) to make sure you are not running into an issue that has already been reported. 1. Downloading 2. Installing/Patching 3. ConnectingRoraks3 May 10, 2012
Jan 15, 2015 Patching and Installation Troubleshooting Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patching and installation issues that you as a player may encounter. Most of the support articles linked below will include steps for both, Windows and Mac systems. However, if you require further assistance with a Mac Installation or Patching issue that has not been mentioned in this sticky thread, you will want to post in our Mac Technical Support Forum. Installation Troubleshooting Steps Patch Troubleshooting StepsDankorii2 Jan 15, 2015
Jun 22, 2012 Diablo III common errors and solutions Below are error codes and messages you may experience during installation, gameplay, and client log in. If you are experiencing any of these errors, please follow the steps provided. Installation, Setup and Patching issues "If your installation disc has been ejected, please reinsert and try again. If not, or if you keep seeing this error, log in to the Blizzard App and install Diablo III digitally" - If you downloaded the installer digitally, this error indicates that it did not convert the files correctly. This can often be caused by closing the downloader early. Though the downloader may show 100%, please allow some time for it to fully complete. To resolve this issue, log into the Blizzard Desktop Application and re-run the downloader. Error 108 or "An unexpected decryption error occurred" - This can be caused by corrupted, damaged or incomplete installation files. It can often times be caused by closing the downloader early. Though the downloader may show 100%, please allow some time for it to fully complete. You may be able to fix this by running the downloader and pointing it to the same saved location so that it may scan and download any missing files. Unable to Initalize Streaming - This error can generally be caused by security software on your computer. During this time, however, it's possible that the error is caused by the number of people hitting the servers. Please double check your firewall settings and try again. Updating Setup Files - If you're stuck on "Updating Setup Files" try these troubleshooting steps, as well as these. Some other players have had success with this workaround, but be aware that it is not something we can suggest. Error BLZPTS00007 - This indicates that the Agent support program was unable to run. Try waiting a few minutes, then reattempt. If that fails, restart the computer and try the game again. Should the issue persist, uninstall your current copy of the game and download again from the Blizzard Game Downloads page. Error 3012 and 3014 - Please be sure to uninstall the Beta, and ensure that the Diablo III Beta folder is deleted.Velnrak3 Jun 22, 2012
Jul 17 Crash - Black Screen Crashes Due to Razer Chroma Software Crash - Black Screen Crashes Due to Razer Chroma Software We've received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. 1. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, please contact Razer for help or follow the manual installation steps below.) 2. Retest the game. 3. If that doesn't work, uninstall your current build of Razer Chroma SDK Core Components. Instructions are under the header for The Chroma SDK supported games and applications aren’t showing any Chroma effects. How do I fix it? If you do not have this installed, please contact Razer for help or follow the manual installation steps below. 4. Retest the game Manual Chroma Installation Steps If you cannot install Razer Chroma SDK Core Components because you no longer have your device or run into an error, install it from this link. Under step 1, the second hyperlink will download the installer. If these crashes persist, please create your own thread or contact our support team directly for more help. When doing this, please ensure that you list all steps you've tried to troubleshoot your crash, and link this thread if you have followed the steps above.Drakuloth0 Jul 17
Jun 14, 2017 Common Connection and Latency Issues Greetings all, We've been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you're having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more helpDrakuloth5 Jun 14, 2017
Jun 28 Characters Missing or Logging Into The Wrong Region - 3/21/17 Hey folks, We've recently seen some reports of people logging in and noticing that all of their characters are missing. This mainly happens when logging into the wrong region. For example, if your characters are on the US servers and you happen to log into the EU servers, no characters are going to show up because they are saved on the US servers, and not on the EU servers. To resolve this, you would normally just log out and verify that you are logging into the correct region. However, the reports we've been seeing state that setting the client to the correct region in the Blizzard app has not been working. We're aware of this issue, and we're currently investigating the cause of it. In the meantime, if you have verified that your app and game are set to the correct region, and you are still missing your characters, please try the launching D3 manually, since that workaround seems to work. Here's how to do that: 1. Navigate to the Diablo III folder. 2. Locate the Diablo III.exe, right click on it and select Create shortcut. 3. Move the newly created shortcut to the desktop. 4. Right click on the shortcut and select Properties. 5. In the Target field, leave a space after the last quotation mark and add -launch The target line should now look something like this: "C:\Program Files (x86)\Diablo III\Diablo III.exe" -launch 6. Click on the Apply button and use the shortcut to launch the game. When the game loads up, you should see the old login screen which you can now use to log in. Before doing that, check that the correct region is selected. You can seen the region in small font below the login button. If the wrong region is selected, click on Options > Account, and change the region in the Server Region Selection drop down menu. For Mac users please try the steps here: https://us.battle.net/forums/en/d3/topic/20753695395#1 ______________________________________________________ Customer Support Contact InformationDankorii152 Jun 28
4h Game server not sending me data. ill be running around solo, or multiplier and suddenly everything will stop moving my abilities don't work, but i can run around the map, and the chat still works fine with no lag. the map stops loading if i run to far from the point of desync. in game the other people can see me move and cast abilities but from my perspective i cant do anything other than run around until i see i'm dead in the chat or the game server starts sending me data again and everything happens all at once. the chat as no delay when i'm typing. so i'm somehow functionally connected to the blizzard servers but not the diablo servers?LionsAbyss9 4h
9h Diablo 3 not launching: The application encountered an error I am unable to launch Diablo 3. Already reinstalled the game but still not running. Here is my code: D9AFE925-D285-4408-B396-9B1350910F3CHorizon71 9h
9h Error Code 1016 So i've been having issues with this. I get about 2-3 mins of gametime before i receive this error (every time) No problems with my net or anything. Any help would be great? No idea where to start, i've tried uninstalling and reinstalling. (See below for MTR)Heeatz42 9h
10h Switch troubleshoot I've been playing diablo for about 2 days now. for my part, it hasn't been a great experience since the loading screens litterally take 3-4 minutes each and when I get into a zone, the game studders sometimes up to 30 seconds straight (freeze). I've tried the game docked and undocked in both 720p and 1080p. No changes in the behavior. what is happenning?Poupal0 10h
10h I SOLVED MY LOSS PACKET ISSUE! Usually only happens when I encounter a large group of mobs, it just freezes for a few seconds, its gotten to a point where its no longer fun playing and I avoided the game all day, only to trey again and still experiencing lag. TRACEROUTE: traceroute to 73.73.160.114 (73.73.160.114), 15 hops max, 60 byte packets 1 Blizzard Blizzard 0.329 ms 0.331 ms 0.329 ms 2 37.244.22.130 (37.244.22.130) 0.516 ms 0.561 ms 0.647 ms 3 24.105.30.166 (24.105.30.166) 2.206 ms 2.217 ms 2.286 ms 4 137.221.66.0 (137.221.66.0) 1.588 ms 1.600 ms 1.680 ms 5 137.221.68.70 (137.221.68.70) 1.499 ms 1.527 ms 1.528 ms 6 137.221.68.34 (137.221.68.34) 1.174 ms 1.075 ms 1.193 ms 7 te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net (23.30.206.153) 1.597 ms 1.399 ms 1.436 ms 8 be-11545-cr02.losangeles.ca.ibone.comcast.net (68.86.84.233) 2.242 ms 2.252 ms 2.250 ms 9 be-11015-cr02.sunnyvale.ca.ibone.comcast.net (68.86.86.97) 11.466 ms 11.496 ms 11.500 ms 10 be-11020-cr01.champa.co.ibone.comcast.net (68.86.84.10) 53.302 ms 53.331 ms 52.549 ms 11 be-12021-cr02.1601milehigh.co.ibone.comcast.net (68.86.84.226) 52.332 ms 53.021 ms 52.997 ms 12 be-10521-cr02.350ecermak.il.ibone.comcast.net (68.86.85.169) 52.317 ms 53.936 ms 53.968 ms 13 be-7922-ar01.area4.il.chicago.comcast.net (68.86.91.166) 52.803 ms 52.428 ms 52.408 ms 14 69.139.202.57 (69.139.202.57) 52.036 ms 52.030 ms 52.020 ms 15 68.87.204.162 (68.87.204.162) 52.107 ms 52.089 ms 52.231 ms 14/11/2018 03:14:33 UTC -------------------- PING: PING 73.73.160.114 (73.73.160.114) 56(84) bytes of data. 64 bytes from 73.73.160.114: icmp_seq=1 ttl=51 time=61.8 ms 64 bytes from 73.73.160.114: icmp_seq=2 ttl=51 time=62.8 ms 64 bytes from 73.73.160.114: icmp_seq=3 ttl=51 time=62.5 ms 64 bytes from 73.73.160.114: icmp_seq=4 ttl=51 time=61.5 ms --- 73.73.160.114 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3003ms rtt min/avg/max/mdev = 61.546/62.195/62.808/0.566 ms 14/11/2018 03:14:33 UTC -------------------- MTR: Start: Wed Nov 14 03:14:33 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0 2.|-- 37.244.22.130 0.0% 10 0.6 0.5 0.5 0.6 0.0 3.|-- 24.105.30.166 0.0% 10 1.0 1.1 0.8 2.2 0.0 4.|-- 137.221.66.0 0.0% 10 1.6 1.6 1.4 1.7 0.0 5.|-- 137.221.68.70 0.0% 10 2.5 2.0 1.3 5.7 1.2 6.|-- 137.221.68.34 0.0% 10 1.2 1.3 1.2 1.7 0.0 7.|-- te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net 0.0% 10 1.3 1.3 1.2 1.6 0.0 8.|-- be-11545-cr02.losangeles.ca.ibone.comcast.net 0.0% 10 3.6 2.7 1.7 3.6 0.0 9.|-- be-11015-cr02.sunnyvale.ca.ibone.comcast.net 0.0% 10 10.0 10.6 9.5 11.4 0.0 10.|-- be-11020-cr01.champa.co.ibone.comcast.net 0.0% 10 54.0 53.4 52.2 54.3 0.5 11.|-- be-12021-cr02.1601milehigh.co.ibone.comcast.net 0.0% 10 53.8 53.1 52.1 54.0 0.0 12.|-- be-10521-cr02.350ecermak.il.ibone.comcast.net 0.0% 10 52.2 53.5 52.2 54.1 0.3 13.|-- be-7922-ar01.area4.il.chicago.comcast.net 0.0% 10 52.5 53.4 52.3 54.6 0.5 14.|-- 69.139.202.57 0.0% 10 52.1 52.1 52.0 52.1 0.0 15.|-- 68.87.204.162 0.0% 10 52.4 52.2 52.1 52.8 0.0 16.|-- c-73-73-160-114.hsd1.il.comcast.net 10.0% 10 61.6 63.9 60.9 79.2 5.7 14/11/2018 03:14:33 UTC --------------------Johnnyboy872 10h
12h FPS Drop, what settings to use I find that I'm always experiencing random drops in my frames. I'm running everything on max settings and I can run the game stable for the most part but sometimes it'll just dip for a second. I have a decent PC set up, 1070ti, 16GB of ram, Ryzen 7 1700 and I have it running on my SSD. Is there any trick to keeping the game running more stable?Thorgunite4 12h
15h Follower token crafting. I am playing Diablo III on the PS4, and I have been looking for a day now, I know at a blacksmith lv 2 you can craft follower tokens, my blacksmith is a level 7 and I can't find where to craft them. I have looked under the potion tab, but it is not there. Did something change?WilliamErik1 15h
19h Profile Unavailable - plz help - old account Please help - https://us.diablo3.com/en/profile/ZtskyT-2632/ When enter into the game it suggest me create new hero.. What should I do to see my old heroes? Thanks!ZtskyT1 19h
19h Network disconnect issue The "Network disconnect" is happning often. I'm playing (alone) the game, then suddenly I got disconnected from the game and I was sent back to the menu, but I didn't get disconnected from Diablo 3, only from the current game. Before you could thing that is related with my network, the other application (including Battle Net, Diablo 3) that use network keep working smoothly. Follows the print screen: https://imgur.com/a/QkYPbPr Please, let's consider how difficult is to play a high GR without die with Rathma's set to up a fu##$#@ gem. It's so frustrating that you are spending your time to improve your character and then suddenly the game kick you without any reason and you lost the entire progress that you had so far. I know that every 'session' would be connected to different server, but when you are playing alone, we should be able to keep the current progress when we got disconnected by an error of Diablo 3. I'm not talking about keep the current progress locally, because I know that it's a security issue, but let's keep it in server side when the players are playing alone...to avoid this situation that is so frustrated...or let's find another way to avoid it. BRs, Rafaelrafaelsm2 19h
22h Nintendo Switch couch co-op issues Hey guys I’ve been having trouble playing couch co-op since I setup my Nintendo Online account. When I try to add the second profile to the game it prompts me to login to Nintendo online. Does the second profile on my switch have to have online access in order for us to play together offline? It worked perfectly fine before I got Nintendo online on my main account. Any idea how to fix this? ThanksAltoid0 22h
1d Diablo 3 Frame Drops Major frame drops in Diablo 3 when using GTX 1080 with Ryzen 7 1800x, 16gb ram @ 3200mhz. All core temps are 40c. But why are my frames dropping to 30fps while even on low???RAWRXD6 1d
1d What is this Bug/Crash 8B87B2CA-B065-4783-B156-D676326B4C48 So I have been trying to start up diablo 3 for like 4 days not, and im getting sick and tired of sitting here and getting client does not respond. Its allowed through my firewall, i switched it to 32-bit and gave me that code, so I switched it back and it simply just does not respond. Uninstalled about 5 times reinstalled 5 times still does not work. So, If tech support could help me with this that would be fabulous.Haunticity0 1d
1d ANZ Server Latency (Nov 2018) Receiving high ping (180-200 ms) to the Australian (Sydney) server from Sydney (non-NBN). Have restarted router, computer, etc, with no change. Tracert: Tracing route to 103.4.115.248 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.0.1 2 14 ms 15 ms 15 ms 10.20.23.227 3 14 ms 15 ms 15 ms syd-gls-har-agr11-be-12.tpgi.com.au [202.7.205.13] 4 16 ms 16 ms 15 ms syd-gls-har-wgw1-be-100.tpgi.com.au [203.221.3.7] 5 16 ms 16 ms 15 ms 203-219-107-194.static.tpgi.com.au [203.219.107.194] 6 16 ms 16 ms 16 ms Bundle-Ether13.ken-edge902.sydney.telstra.net [139.130.214.101] 7 16 ms 17 ms 15 ms bundle-ether14.ken-core10.sydney.telstra.net [203.50.11.96] 8 18 ms 18 ms 16 ms bundle-ether1.oxf-gw10.sydney.telstra.net [203.50.6.97] 9 19 ms 18 ms 19 ms bundle-ether1.sydo-core04.sydney.reach.com [203.50.13.94] 10 18 ms 16 ms 16 ms i-0-0-0-15.sydo10.telstraglobal.net [202.84.222.206] 11 17 ms 17 ms 16 ms unknown.telstraglobal.net [210.176.152.33] 12 17 ms 17 ms 17 ms 137.221.85.35 13 170 ms 169 ms 170 ms et-0-0-0-pe02-eqsy4.as57976.net [137.221.85.73] 14 170 ms 170 ms 172 ms 103.4.115.248 Trace complete. ------------------------ EDIT: For anyone else you can follow instructions here to trace: https://us.battle.net/support/en/article/7870 https://us.battle.net/support/en/article/7871 Aussie Diablo 3 server is: 103.4.115.248TrepChains49 1d
1d Bad FPS 4 Rig So I have a Ryzen 7 1800x and a GTX 1080. Even after lowering the game settings from high to low, turning off anti-aliasing, and going through the 10 support logs from the forums (no other actually had information), I haven't been able to come to a solution as to why my frames are so bad. I'm getting 60-90 consistent. But Never really over 100. But everyone that I see who plays with a 1080, easily hits close to 160fps perfectly. Any ideas? I've been frustrated with the topic for the last two weeks. I've done everything recommended and no help once so ever.Rizuya0 1d
1d Code 1016 Game ran fine until Blizzard worked on server but now all I get is error code 1016 starting to get annoyed with this game can anyone please help helpSlayerRen50 1d
1d [Suggestion] Hi. I have a suggestion for Warcraft III Reforged. Sorry they did it in this forum, but I did not know where to write them. Warcraft III was one of the games that I remember with great pleasure, but I never had the pleasure of playing Warcraft I and II because they are very old games and their graphics make it very difficult to enjoy them. My suggestion is that you try to add the history and campaigns of those games to Warcraft Reforged. I think that all the fans would like to experience these stories. Thanks for reading and keep in mind my suggestionDDragon1 1d
2d launch probleme hello. launch not work. my id - BA767446-97A9-4CB0-B1BB-69046123186F pls help meSinnerZ1 2d
2d High ms in Americas my MS shoots from 50 to 400ms i cant play more than a couple minutesbangarang1 2d
2d There was a problem joining the game I can't join/invite my friends to play with me. That error message always pop up. Yes, we have the nintendo online subs. Yes, we connected to the bnet server. Yes, we are playing on the same game mode. I tried to google the issue, and i saw a lot of PS & Xbox post the same thing but no solution.Zervo5 2d
2d Error 30005 Who has the same problem like me? http://dl.dropbox.com/u/59030998/error.pngError377 2d
2d error:BLZBNTBGS80000011 how to fix this error guys ?Morlek2 2d
2d Code 1 and 3025 Was doin a set dungeon and within a few monsters of master the dungeon the game loses connection. When i try relogging it first says code 1 then code 3025. I also cant log into the blizzard client. what to do? Kind regardsKidricK4 2d
2d error:BLZBNTBGS80000011 hello guys anyone can tell me how to fix this error ? i can't loginMorlek0 2d
3d 1 3DC65D9E-4C36-4EA5-AF50-5E88266FDE9F Someone please help me. I've been trying to play Diablo for a few days now. Every time I click PLAY from battlenet, I get the error message above. I've completely uninstalled battlenet but that didn't solve the problem.AlexTheGreat2 3d
3d Better Graphics? Hello, I bought a physical copy of Diablo III (pc) a few days ago, and was wondering if, as of today, there is any official/accepted way of improving the game's graphic, which, I'm sorry to say, look like a mobile game's (not a volountary reference to Diablo Immortal) and are also one of the reasons why it took me so long to finally decide to buy it. I saw a lot of threads talking about DarkD3 and other graphic mods, but in the end, people always say it might cause ban (even if I read no one telling they were actually banned, I'd prefer not to take the risk). So, since they were also old threads, I was wondering if after all today there's something that can actually be used to improve the looks of the game. Anything?AstralWraith1 3d
3d Everything around me freezing Recently I have had an issue with Diablo 3 where the game around me would freeze but my character could still move but not interact with the world around him and all the character sprites would freeze. I have read all the pieces talking about how Blizzard games lose connection causing this, but all the other Blizzard games I play still work fine, including WoW and Overwatch all the max graphics. So is there something else that could be causing this or something I could do to fix it, I already have everything at minimum graphics settings and it still happens. I get different amounts of play time, sometimes I get around 10 mins, others less than 3. I have no idea how to fix this and really want to join in with this season.Psijicscream1 3d
3d Error 3006 Error code 3006. Every time I load the game up I get all the green check marks. Then it freezes for a couple minutes takes me to the hero select screen and gives me the error.LilReap5 3d
3d Diablo 3 error I can't find the balanced PVP arena announced back in 2012. Game was advertised with it then got delayed on a upcoming patch.. 7 years later, still nothing. How will i trust such a malevolant company doing false advertisement when they will release a new game i want to buy?COBHC0 3d
3d Diablo 3 on Switch Diablo 3: Switch How do you play online multiplayer? I downloaded it last night and I am having trouble getting to a multiplayer match I have the Nintendo online service and I don’t see anything in the menus.STRSCRM6 3d
4d "THE APPLICATION ENCOUNTERED AN UNEXPECTED ERROR" 65B80B27-C7C6-433E-B9F1-C29B7EA0771D I've been trying to get Diablo 3 to work for a few days but it won't start. Every time i click PLAY from battlenet, it gives me that error message. I completely uninstalled battlenet and reinstalled it, but that didn't work for me. someone please help with this.AlexTheGreat2 4d
4d Low fps with notebook HI all, I'm experiencing very low fps in diablo 3. My specs are: i7 8550u + mx130 2gb. Using the lowest possible settings I get 60-70 fps in the city while using the geforce recommended settings I get only 20-30. Temperatures are fine around60-70 °C. I also tried to run the game in 32 bit mode but it didn't help. I looked up my pc in the web and it is supposed to run 1080p 60Hz on high but this is not the came. It is worth mentioning that at first it run very well but with time the performances got worse but I'm not able to identify a precise moment when it started. Regardsale6875 4d
4d White screen then crash on start up I tried to launch the game, but I'd get either the reaper of souls symbol, then white screen and crash, or just straight to white screen then crash. I tried scanning and repair, did nothing, then I tried restarting my computer, again to no avail, and last I uninstalled the game and reinstalled it. Nothing I can figure out, but hopefully someone has a suggestion. Thank you.TORTOISE1174 4d
4d Nintendo Switch Multiplayer Not working I can play in random games but not with friends. Nintendo said it was for problem and have me this ticket number as reference: 181109-004615 My friend can play with me if we are in local mode.LilTreeWater4 4d
4d Closes Shortly After Opening When I go to launch the game, it takes me to the typical gray screen that I receive for about 1.5 to 2 seconds and then it just closes, no crash report or anything. I've tried the Scan and Repair, Uninstall, and checked my drivers for updates. Still does it.Vestigal3 4d
4d Game crash when starting Hello, last two days I had my game crashing when I was trying to start it. I have fully updated Windows and graphic driver. Yesterday I reinstalled my Windows and downloaded Battle.net and Diablo 3 but it didn't help at all. Anybody has some solutions for it? Report ID: 5835194D-ADB8-48DF-B252-B874355C9156Cr3wdi38 4d
4d Downloading language packs for Switch Hi I chose to download the Italian & UK English language packs for my Switch. It stopped downloading and now I can't get the download to start again. I'd also like to cancel the UK English language pack. Any help will be sincerely appreciated. Thanks!ShadowStorm4 4d
5d Game Crush When Trying to Launch From Battle Net Greetings, i just noticed recently when i was trying to launch the game from the battle-net launcher the game suddenly crush out of the blue. needless to say my OS system is up to date, same with my GPU. the thing is, when i'm trying to launch the game i see the splash screen ( launching ) but then the game just crush doesn't even get to the .exe part on task manager. i'v made a gif for the problem if that helps with something can check it here: https://gyazo.com/f14b3b135eb4431a758773678817a2aeTamih4 5d
5d problems starting I can get the game to start but after getting to my character screen I try to start and after about 15-30 seconds on the game loading screen I get "The game connection has been lost your client has been disconnected from the server". this is the first time I have ever gotten this message, and I did play on my account last night/early this morning and did not have any difficulty with it. I know it is not a problem with the connection on my end as I was streaming video prior to loading battle net loader and diablo game. any idea what is going onwizardmac4 5d
5d Diablo 3 Switch Multiplayer? I was trying to play online with 3 of my friends, who all were able to get online without too many problems, but for some reason, I was unable to join them and was repeatedly told by the game that I could not join their party. In addition, I simply do not have the option to invite them to form a party, and my quick match mode is also non-existant as well. Please don't tell my that I need Nintendo Switch Online as I already have it. I have also tried turning my switch on and off 5 times, uninstalling, taking the cartridge out, etc. I got this game almost solely to play with my friends, so if anyone is in a similar situation and has a better idea of what to do, please let me know.MrShmucker9 5d
5d Dialogue Echo I have an echo whenever voice dialogue happens in game. I have tried changing the sound settings to different combinations and the ONLY thing that gets rid of it is setting the 'Speaker Set Up' to 'Mono' instead of the other options. I'm using headphones (HyperX Cloud II) which emulates 3D surround sound. Should this setting be on Mono only? Thank youRasmir0 5d
5d How to change PS4 version language? So I recently bought the retail PS4 version of the Ultimate Evil edition here in Brazil and the game starts in Spanish, now I don't want to play it in Portuguese (PT-BR), I want to play it in English. Thanks!nOSec1 5d
5d Huge random lag spikes Ever since yesterday I've had huge lag spikes throughout the game making it pretty much unplayable. It's only this game as every other game I have a regular and stable ping. Ran a rift using the WinMTR so here that: |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 10.0.0.1 - 5 | 375 | 358 | 2 | 14 | 166 | 14 | | 96.120.28.165 - 5 | 371 | 353 | 8 | 14 | 166 | 14 | |be129-rur01.wchicago.il.chicago.comcast.net - 4 | 391 | 378 | 8 | 13 | 167 | 14 | |be-124-ar01.elmhurst.il.chicago.comcast.net - 5 | 379 | 363 | 9 | 16 | 165 | 16 | |be-33491-cr01.chicago.il.ibone.comcast.net - 5 | 379 | 363 | 11 | 17 | 170 | 18 | |be-10506-cr02.350ecermak.il.ibone.comcast.net - 5 | 375 | 358 | 11 | 19 | 169 | 17 | |be-10563-pe01.350ecermak.il.ibone.comcast.net - 4 | 383 | 368 | 11 | 17 | 169 | 14 | | 50.242.151.154 - 4 | 391 | 378 | 11 | 17 | 166 | 11 | | ae1-br02-eqch2.blizzardonline.net - 4 | 395 | 383 | 11 | 17 | 166 | 18 | | No response from host - 100 | 89 | 0 | 0 | 0 | 0 | 0 | | be2-pe01-eqla1.blizzardonline.net - 6 | 367 | 348 | 62 | 67 | 187 | 64 | | No response from host - 100 | 89 | 0 | 0 | 0 | 0 | 0 | | 24.105.30.129 - 5 | 375 | 358 | 62 | 66 | 94 | 63 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider hopefully someone knowsEcho12 5d