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Bug Report Jun 16, 2018 05/03/2017 02:42 AMPosted by FlepFor windows users:If you use more then one user profile, you have to view hidden files/folder and go to C:\ProgramData\Blizzard Entertainment\Battle.net\and delete "Cache" folder.Worked for me as well, when nothing else did.FYI I *think* this happens because you filled up all your character slots, then deleted one to create your current seasonal character. However, something in the cache persisted and the game couldn't create the seasonal data as a result.Just a guess, but something for Blizz to check out.