My diablo 2 accounts

Technical Support
Please tell me I can get them back I read this blue post.

Ravenless,

Diablo II accounts will expire after 90 days of inactivity. That means if someone comes along and tried to use the same name for a new account, they'll be able to rendering yours unusable. We also do periodic maintenance on the servers to remove expired accounts from time to time and if that happens, the account will have been purged.

Rather than deal with this in here, it's best if you post over in the Legacy Technical Support forum located here: http://forums.battle.net/board.html?forumId=12014&sid=3000

You'll need a Diablo II cdkey and a working legacy account (make a new one if necessary). Post the account names and the realms they're on and if possible, a character name or two so I can cross check them for you. They still may be there.


I don't think anyone took my accounts I really really really want them back. I burned 7 years into that game and my top dueling chars I would hate to lose them please help. Thank you
My accounts were inactive I really would like them back. I don't think anyone took the names please help me out.

I don't think anyone took my accounts I really really really want them back. I burned 7 years into that game and my top dueling chars I would hate to lose them please help. Thank you
Granny,

How long has it been since you logged into the accounts and used any of the characters? If it's been more than 90 days, while the accounts may still exist and be able to be refreshed, the characters will have expired and not be accessible any more.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Granny,

How long has it been since you logged into the accounts and used any of the characters? If it's been more than 90 days, while the accounts may still exist and be able to be refreshed, the characters will have expired and not be accessible any more.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos


Too long to tell I thought expired characters were able to come back with a recent update. I don't know how long but it was long enough I believe.
Granny,

What are the account names and the realm they're on? If the character haven't been used in the last 90 days, they'll be expired and either purged from the system or just inaccessible to you. The names would have been freed up for anyone to use too.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Granny,

What are the account names and the realm they're on? If the character haven't been used in the last 90 days, they'll be expired and either purged from the system or just inaccessible to you. The names would have been freed up for anyone to use too.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos


Thanks for responding so quickly

Account names are
chrono4
chrono5
chrono6

I don't care about the mules as much these are my important ones. US WEST realm d2 LOD>

Thats really depressing to lose my chars I put lots of work there but even if I can have my accounts back I would be glad.
Granny ,

I'm sorry, but none of those accounts exist any more. They were likely purged by maintenance which removes old, expired accounts.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Granny ,

I'm sorry, but none of those accounts exist any more. They were likely purged by maintenance which removes old, expired accounts.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos


Thank you, Even though nobody took my account names I guess it was too difficult to keep it up in my system. You made this CD obsolete I'm not going to start up from the beginning. Back to path of exile, As of today, there is officially no blizzard game in my library.
Such is why I generally refresh scnl soj accounts before 90 days / expired. Fun fun ladder reset -- time to start walking dclones once again. First dclone walks probably either November 27 or 28 -- wait and see when others are ready. I wish Blizzard would crack down on those crashing dclone walks.
Yeah I know the feeling I lost at least a dozen accounts over a 10 years span they should only be deleting accounts 5+ years old not 1 year-2 year accounts. But its alright not salty im just building up a new one even though they will randomly delete it when im too bored or busy to play
this is absolute B.S.
... i started with D1, went to D2 and got D3... now my godly chrs in D2 are gone because you idiots want to clear space and open the names up for others?!? such B.S.!!!
you have loyal customers and you stick it to them when they want to revert back to a legacy game...
Jagered the only other solution would be for them to not support the game that is this old in which they do not make money for them. I'm very happy they have a way to keep supporting the game after all these years.
I have had Diablo 2 since release. Many times I have went away for much longer than 90 days.
I always eventually come back and resume happily.
This time apparently all of my characters are gone. In the name of clearing up some namespace / tiny amounts of disk space??
Not only this but these accounts were linked to my Email address and since battle.net downloader days presumably my CD key / Battle net account... Yet no warning of expiry / deletion is given.
Gutted today to come back to nothing.
03/23/2016 10:04 AMPosted by Volv
I have had Diablo 2 since release. Many times I have went away for much longer than 90 days.


This has been the rule since the game was released. Any account that is inactive past 90 days gets purged the next time they run maintenance. If you were able to keep them past 90 days inactive it just means you made it back before the maint was run. You got lucky.

Personally, I lost all my accounts, chars, and gear. I knew the risk though and forgot to log in to them.
I have kept my main accounts active since I began playing in 2002. I failed to login to one of my mule accounts which had a perm corruption grip ring from 1.08 or 1.09 forgot which, and its gone because they just did maint on the game. Pretty !@#$ty if you ask me.One of the best melee rings that ever existed. :/
I have the same problem, I have reinstalled the game because my old hd died on me and I tried to acces my d2 account. Can you tell me too if at last is still there? The account was elusive.kite, europe realm.
You should post over in this forum for any D2 issues - http://us.battle.net/en/forum/12790219/

Join the Conversation

Return to Forum