Auction House Crashes On OS X (Update 3/4)

Mac Technical Support
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03/04/2014 10:01 AMPosted by Machkhan
03/04/2014 09:53 AMPosted by Enzo
60A3C071-B2A3-4B40-8D15-BA38A4857278

game crashed after retrieving gold from AH.

Is this happening everytime? I'll check this out.


It also looks like we're extending maintenance, so this may be connection related. We'll continue investing this report though.
AH works! Loading times are improved! Turn off Windows OS AH for 3 days now and/or compensate the mac community.
03/04/2014 08:50 AMPosted by Hohenheim
03/04/2014 07:58 AMPosted by Machkhan
Opening the Auction House (or any related UI) should no longer cause crashes on OS X.

Yeah right… So the fact I just crashed my client by clicking on the Auction house is perfectly coincidental?
Crash ID: 3786ECD9-3D02-498C-AFF9-AFA2C9200938

I opened up AH fine with 2.0.2, BUT the game did crash instantly when battle.net went back down. not sure if it's related to AH or a crash bug that happens when you disconnect from battle.net.
03/04/2014 07:58 AMPosted by Machkhan
Opening the Auction House (or any related UI) should no longer cause crashes on OS X.


Thank you very much. Look forward to seeing such after maintenance.
So, are mac users getting free upgrades to RoS/ at the very least discounted RoS? You give us 25% of the service that you give windows users, so is the expansion $10 for us?

Thanks
During the window between maintenance and extended maintenance I was able to open the AH, retrieve items and gold from my AH stash, and list items.

The problem appears to have been fixed.

Thanks, Blizz.
When in EU?
Thank you! Looking forward to seeing the AH when D3 goes live this afternoon.
03/04/2014 10:10 AMPosted by Machkhan
03/04/2014 10:01 AMPosted by Machkhan
...
Is this happening everytime? I'll check this out.


It also looks like we're extending maintenance, so this may be connection related. We'll continue investing this report though.


might be the reason why the game crashed. it was my first time on AH after patch 2.0.1 went live.
03/04/2014 12:29 PMPosted by Enzo
might be the reason why the game crashed. it was my first time on AH after patch 2.0.1 went live.

In any case, our team is checking out your report of this. We want to ensure this issue is fully resolved just in case it isn't related to maintenance.
03/04/2014 12:38 PMPosted by Machkhan
03/04/2014 12:29 PMPosted by Enzo
might be the reason why the game crashed. it was my first time on AH after patch 2.0.1 went live.

In any case, our team is checking out your report of this. We want to ensure this issue is fully resolved just in case it isn't related to maintenance.


thanks!
Hi, I'm on OSX and my game is updated, but the AH is still crashing EVERYTIME I click on it.
well I was able to put up several items and send several items to my stash with no issues before the service went back down.
Update 3/4/2014If your version is below 2.0.2.7774, the patch may not have been deployed in your region. Check the Service Status forums for your region for upcoming maintenance times.


Do you mean 2.0.2.22274? Or am I left behind? (Florida, US)
I have version 2.0.2.22274 as well. Should maintenance not have finished already by now?

Cheers,
Looks like it's extended to 4pm PT (from my BNET launcher)
Hi, I'm on EU and the Battle.net client reports maintenance for several hours.

I'm still on 2.0.1.22044 and this is my crash report. I can start the game ... but I'm still not able to access the auction house. In fullscreen mode, the whole game freezes. In windowed mode it crashes

0A1986C2-938C-4A96-86B9-43BE72EE598C

Immediately after the crash the Battle.net Client is trying to initallize an update unsuccessfully.
EU hasn't been patched yet. No need to report crashes on that game version. EU will be patched soon enough.
03/04/2014 03:52 PMPosted by MysticalOS
EU hasn't been patched yet. No need to report crashes on that game version. EU will be patched soon enough.

Soon enough? 5 days ago was soon enough…
Got in the AH, grabbed my completed auctions, and got out with no problems.

I'm ready to move on now, thanks!

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